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Quality Inn & Suites Reviews

120 Highway 21 South, Monroeville, AL
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Guest Score and Reviews for Quality Inn & Suites

Read reviews by verified guests for Quality Inn & Suites in Monroeville.
8.3
Very Good
Staff
8
Cleanliness
8
Location
8.3
Based on 76 reviews | All reviews are from verified hotel guests
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8
Traveling as a Couple
This guest did not leave comments about this hotel.
Verified review from acustomer
10
Traveling as a Couple
It was clean and quiet
We it took the front desk clerk a while to check me in. Also there really no one there to greet you at the front desk we passed through the lobby a few times and didn't see no one there. I guess she was hiding in the back.other then that great stay
Verified review from acustomer
3
Traveling as a Business Traveler
Nothing! The lady at front desk was very rude!
We booked two non smoking rooms and they both smelled like ashtrays! The cold water handle in one of the rooms did not work so my daughter got burnt from the hot water!!!
Verified review from acustomer
5
Traveling as a Family with Young Children
This guest did not leave comments about this hotel.
Verified review from acustomer
8
Traveling as a Couple
Very good
Verified review from acustomer
10
Traveling as a Solo Traveler
Exceptional
Bed was comfortable
There's no smoking rooms
Verified review from acustomer
9
Traveling as a Family with Young Children
Exceptional
Verified review from acustomer
10
Traveling as a Family with Young Children
Perfect
Verified review from acustomer
9
Traveling as a Family with Young Children
Looking forward to visiting when the pool and gym are available
Convenient location and the staff is the owners and they are caring people
Nothing really they are under remodeling and I know it will be even more comfortable
Verified review from acustomer
1
The staff was rude, they were cancelling rooms on ppl left and right, the hotel was dirty!!
Nothing
Everything
Verified review from acustomer
3
Traveling as a Family with Young Children
Had to basically ask for towels and no one was ever around to help.
One employee was nice when we checked in.
The breakfast was nonexistent. The rooms smelled like wet carpet. There was only one chair in a room and it had wheels and no arms so was useless for a senior citizen who uses a walker. Very disappointed in an establishment that advertised recent renovation.
Verified review from acustomer
8
Traveling as a Couple
it’s was ok but they charge my credit card twice and I have to wait to see if they’re going to refund it
The rooms was clean and fresh
That I had to walk upstairs
Verified review from acustomer
10
The desk employees went above and beyond to make sure our stay was comfortable. Restaurant recommendations was great. The hotel was very quiet and allowed a good night sleep.
Verified review from acustomer
10
Traveling as a Business Traveler
Perfect
Verified review from acustomer
3
Traveling as a Family with Young Children
Poor
Verified review from acustomer
5
Traveling as a Couple
The young man that checked us in 4 /14 [Link Redacted] was very helpful
This was absolutely the WORST BREAKFAST I have every tried to have [Link Redacted] they had were waffles ( no syrup ) cold cereal ( no milk ) they had no rolls ,donuts, muffins ,toast or fruit [Link Redacted] difficult would it be to buy a box of donuts If nothi
Verified review from acustomer
10
Traveling as a Couple
I highly recommend the stay!
Verified review from acustomer
8
Traveling as a Couple
Very good
We didn’t get breakfast
Verified review from acustomer
6
Traveling as a Family with Young Children
Location is the only plus
Location
The renovations are understandable, but the towels were dingy & there hadn't been any thorough cleaning.
Verified review from acustomer
4
Traveling as a Family with Young Children
This guest did not leave comments about this hotel.
Verified review from acustomer

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