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Quality Inn & Suites Reviews

120 Highway 21 South, Monroeville, AL
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Guest Score and Reviews for Quality Inn & Suites

Read reviews by verified guests for Quality Inn & Suites in Monroeville.
8.3
Very Good
Staff
8
Cleanliness
8
Location
8.3
Based on 76 reviews | All reviews are from verified hotel guests
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8
Traveling as a Couple
This guest did not leave comments about this hotel.
Verified review from acustomer
10
Traveling as a Couple
It was clean and quiet
We it took the front desk clerk a while to check me in. Also there really no one there to greet you at the front desk we passed through the lobby a few times and didn't see no one there. I guess she was hiding in the back.other then that great stay
Verified review from acustomer
8
Traveling as a Couple
Very good
Verified review from acustomer
8
Traveling as a Couple
it’s was ok but they charge my credit card twice and I have to wait to see if they’re going to refund it
The rooms was clean and fresh
That I had to walk upstairs
Verified review from acustomer
5
Traveling as a Couple
The young man that checked us in 4 /14 [Link Redacted] was very helpful
This was absolutely the WORST BREAKFAST I have every tried to have [Link Redacted] they had were waffles ( no syrup ) cold cereal ( no milk ) they had no rolls ,donuts, muffins ,toast or fruit [Link Redacted] difficult would it be to buy a box of donuts If nothi
Verified review from acustomer
10
Traveling as a Couple
I highly recommend the stay!
Verified review from acustomer
8
Traveling as a Couple
Very good
We didn’t get breakfast
Verified review from acustomer
1
Traveling as a Couple
I want my $145.00 back
Absolutely nothing I would like a refund
The bedbugs the mold and missing work from the rash on our skin
Verified review from acustomer
9
Traveling as a Couple
Great stay for the price
Room was clean
no elevator
Verified review from acustomer
4
Traveling as a Couple
Disappointing
location to my event
I have to get a new tire from a screw in the sidewall the parking lot is covered in construction debris.
Verified review from acustomer
10
Traveling as a Couple
loved it
how big the room is
Verified review from acustomer
3
Traveling as a Couple
Poor
Verified review from acustomer
1
Traveling as a Couple
This guest did not leave comments about this hotel.
Verified review from acustomer
1
Traveling as a Couple
Absolutely NOTHING the worse hotel I've been to in my life.
Dirty towels, dirt rings in tub, horrible smell, Everything I mean everything is the worse
Verified review from acustomer
5
Traveling as a Couple
I’ve stayed at this motel several time this was the worst time I’ve ever been there look like the quality of this hotel
Parking
When I first got there the TV didn’t work I called for service and they tell me to fix try to fix it myself and if I couldn’t someone would be there shortly
Verified review from acustomer
6
Traveling as a Couple
Pleasant
Broken window. Breakfast not available though it was advertised
Verified review from acustomer
1
Traveling as a Couple
The hotel was filthy and disgusting
Nothing
The walls, carpet and bathroom were filthy. There was a bug(tick) crawling across the bed. You should NOT refer anyone to this place!!!
Verified review from acustomer
4
Traveling as a Couple
They actually didn't knock on the door as we reserved two nights.
The night receptionist could use better customer service skills. It was a frog in my room. The beds were almost bricks, basically hard! That Friday the entrance smelt like old mold or something that was mildew! I may have did better sleeping in my car.
Verified review from acustomer
2
Traveling as a Couple
Convenient location for breaking our journey.
On entering the lobby to check in, we found the receptionist having a screming, cursing arguement with the owners. The language was disgusting and she was screaming at the top of her lungs. She eventually walked out. No apologies from management.
Verified review from acustomer
3
Traveling as a Couple
Wont stay again.
The price was okay, and the bed was sleepable. That lady at the front desk was nice.
It was dirty, the thing you use to turn the bath to shower was broken off so couldn’t even shower.. and the water was just luke warm. There was blood stains on the floor. Our toilet clogged and I asked for a plunger but they didn’t have one so I went to Walmart and bought one myself. Wish I would’ve taken photos of the blood stains...
Verified review from acustomer

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