Check Availability

Quality Inn & Suites Reviews

120 Highway 21 South, Monroeville, AL
See all hotel details

Guest Score and Reviews for Quality Inn & Suites

Read reviews by verified guests for Quality Inn & Suites in Monroeville.
8.3
Very Good
Staff
8
Cleanliness
8
Location
8.3
Based on 76 reviews | All reviews are from verified hotel guests
Filter reviews by traveler type:
5
Traveling as a Family with Young Children
This guest did not leave comments about this hotel.
Verified review from acustomer
9
Traveling as a Family with Young Children
Exceptional
Verified review from acustomer
10
Traveling as a Family with Young Children
Perfect
Verified review from acustomer
9
Traveling as a Family with Young Children
Looking forward to visiting when the pool and gym are available
Convenient location and the staff is the owners and they are caring people
Nothing really they are under remodeling and I know it will be even more comfortable
Verified review from acustomer
3
Traveling as a Family with Young Children
Had to basically ask for towels and no one was ever around to help.
One employee was nice when we checked in.
The breakfast was nonexistent. The rooms smelled like wet carpet. There was only one chair in a room and it had wheels and no arms so was useless for a senior citizen who uses a walker. Very disappointed in an establishment that advertised recent renovation.
Verified review from acustomer
3
Traveling as a Family with Young Children
Poor
Verified review from acustomer
6
Traveling as a Family with Young Children
Location is the only plus
Location
The renovations are understandable, but the towels were dingy & there hadn't been any thorough cleaning.
Verified review from acustomer
4
Traveling as a Family with Young Children
This guest did not leave comments about this hotel.
Verified review from acustomer
10
Traveling as a Family with Young Children
Exceptional
Great location and staff was very helpful
N/A
Verified review from acustomer
7
Traveling as a Family with Young Children
Good
Verified review from acustomer
3
Traveling as a Family with Young Children
even though there aren’t many choices to stay in Monroeville, I would not stay here again.
horrible customer service from weekend staff. breakfast was a joke. waffles and cereal and spoiled milk!! when I told the girl the milk was spoiled, she looked at the clock it was 920 and she said she was about to pull breakfast anyway. the coffee urn always seemed to be empty.
Verified review from acustomer
5
Traveling as a Family with Young Children
So-so stay
It was clean and housekeeping was prompt - to the point of aggravation. There was a small continental breakfast.
There is a high curb with a metal topper that actually hooked my front bumper and pulled it off - watch out for that! Also they claimed to have recently renovated but the paint job was awful, they actually painted around the pictures on the wall and the carpet was not tacked down.
Verified review from acustomer
3
Traveling as a Family with Young Children
Poor
By a store
poor quality of room. TV channels did not work either
Verified review from acustomer
8
Traveling as a Family with Young Children
Very good
TV
Carpet stains
Verified review from acustomer
1
Traveling as a Family with Young Children
This guest did not leave comments about this hotel.
Verified review from acustomer
10
Traveling as a Family with Young Children
Went to the motel for shelter from the stormý
The rooms was nice and clean cthe beds were comfortable
The fact the elevator didn't work and my 75cyear old mom had climb the stairs but she survived
Verified review from acustomer
5
Traveling as a Family with Young Children
This guest did not leave comments about this hotel.
Verified review from acustomer
5
Traveling as a Family with Young Children
This guest did not leave comments about this hotel.
Verified review from acustomer
8
Traveling as a Family with Young Children
Very good
Verified review from acustomer
1
Traveling as a Family with Young Children
Bad
Not a damn thing
I had to change 3 times causes one room smell like smoke. But then one room the cover had other people hair all over cove or the wall look like you should be outside the other the cover had brown spots in the cover the tower was nasty. I went to walmart and brought some towels.
Verified review from acustomer

Check Availability