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Quality Inn & Suites Reviews

120 Highway 21 South, Monroeville, AL
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Guest Score and Reviews for Quality Inn & Suites

Read reviews by verified guests for Quality Inn & Suites in Monroeville.
8.3
Very Good
Staff
8
Cleanliness
8
Location
8.3
Based on 76 reviews | All reviews are from verified hotel guests
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3
Traveling as a Business Traveler
Nothing! The lady at front desk was very rude!
We booked two non smoking rooms and they both smelled like ashtrays! The cold water handle in one of the rooms did not work so my daughter got burnt from the hot water!!!
Verified review from acustomer
10
Traveling as a Business Traveler
Perfect
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1
Traveling as a Business Traveler
WAY OVERPRICED!!! NO ELEVATOR!!!
Nothing. DID NOT LIKE ANYTHING!
WAYYYY OVERPRICED!!! $83.50/NIGHT IT WAS WORTH ABOUT $20!!! NO ELEVATOR!!! NO CLOSET!! NO DRESSER!! NO WHERE TO PUT CLOTHES AT ALL!!! NO DESK! This place was not even a 1* motel.
Verified review from acustomer
8
Traveling as a Business Traveler
Very good
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7
Traveling as a Business Traveler
Good
Verified review from acustomer
10
Traveling as a Business Traveler
Perfect
Verified review from acustomer
8
Traveling as a Business Traveler
been staying here for 15 years, so guess I'll be back
location
needs outdoor entry locks repaired
Verified review from acustomer
6
Traveling as a Business Traveler
probably my last stay at this hotel
clean as it could be
no wash cloths when we got to the room
Verified review from acustomer
5
Traveling as a Business Traveler
Literally as basic as they come in hotels. You been to one quality ever in your life you have seen them all.
One of the woman that work the front desk always seems like she is too overwhelmed with any task that involves doing her job. Also They double charged my card at first but after a few days they second charge was taking off.
Verified review from acustomer
1
Traveling as a Business Traveler
staff is rude and tub didn’t drain room stank
nothing really
looks raggedy
Verified review from acustomer
2
Traveling as a Business Traveler
Do not stay here if you want a clean place.
I only stayed here because I had limited options due to the hurricane.
It was filthy. There were dirty feet prints all over the walls as well as unknown splash marks on the walls. Nothing was updated and appeared dirty and rusty.
Verified review from acustomer
5
Traveling as a Business Traveler
Passable
Was just somewhere to sleep
Smelled horrible
Verified review from acustomer
3
Traveling as a Business Traveler
Would NEVER go back.
Location
Grab and go breakfast would have been nice, front desk girl was rude, Coffee maker was broken, tv stand was broken, phone didn't work, drywall was ripped very dirty
Verified review from acustomer
9
Traveling as a Business Traveler
The room was great, except for fruit flies. The yogurt was locked in the refrigerator for breakfast.
The room was great, except for fruit flies. The yogurt was locked in the refrigerator for breakfast.
Verified review from acustomer
10
Traveling as a Business Traveler
The hotel was great and the staff was very nice and helpful. I would stay there again.
Cindy was the clerk that checked me in , she was very nice and helpful.
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