Read reviews by verified guests for Quality Inn & Suites in Monroeville.
8.3
Very Good
Staff
8
Cleanliness
8
Location
8.3
Based on 76 reviews | All reviews are from verified hotel guests
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3
Verified Hotel Guest
Traveling as a Business Traveler
10/28/2023
Nothing! The lady at front desk was very rude!
We booked two non smoking rooms and they both smelled like ashtrays! The cold water handle in one of the rooms did not work so my daughter got burnt from the hot water!!!
Verified review from acustomer
10
Heather
Traveling as a Business Traveler
5/6/2023
Perfect
Verified review from acustomer
1
Johnny
Traveling as a Business Traveler
2/26/2023
WAY OVERPRICED!!! NO ELEVATOR!!!
Nothing. DID NOT LIKE ANYTHING!
WAYYYY OVERPRICED!!! $83.50/NIGHT IT WAS WORTH ABOUT $20!!! NO ELEVATOR!!! NO CLOSET!! NO DRESSER!! NO WHERE TO PUT CLOTHES AT ALL!!! NO DESK! This place was not even a 1* motel.
Verified review from acustomer
8
Charles
Traveling as a Business Traveler
2/26/2023
Very good
Verified review from acustomer
7
Ashley
Traveling as a Business Traveler
2/10/2023
Good
Verified review from acustomer
10
Ambreya
Traveling as a Business Traveler
11/11/2022
Perfect
Verified review from acustomer
8
Justin
Traveling as a Business Traveler
8/15/2022
been staying here for 15 years, so guess I'll be back
location
needs outdoor entry locks repaired
Verified review from acustomer
6
Justin
Traveling as a Business Traveler
3/28/2022
probably my last stay at this hotel
clean as it could be
no wash cloths when we got to the room
Verified review from acustomer
5
David
Traveling as a Business Traveler
3/26/2022
Literally as basic as they come in hotels. You been to one quality ever in your life you have seen them all.
One of the woman that work the front desk always seems like she is too overwhelmed with any task that involves doing her job. Also They double charged my card at first but after a few days they second charge was taking off.
Verified review from acustomer
1
Anonymous
Traveling as a Business Traveler
3/7/2022
staff is rude and tub didn’t drain room stank
nothing really
looks raggedy
Verified review from acustomer
2
Patience
Traveling as a Business Traveler
8/31/2021
Do not stay here if you want a clean place.
I only stayed here because I had limited options due to the hurricane.
It was filthy. There were dirty feet prints all over the walls as well as unknown splash marks on the walls. Nothing was updated and appeared dirty and rusty.
Verified review from acustomer
5
Anonymous
Traveling as a Business Traveler
7/20/2021
Passable
Was just somewhere to sleep
Smelled horrible
Verified review from acustomer
3
Brandon
Traveling as a Business Traveler
10/20/2020
Would NEVER go back.
Location
Grab and go breakfast would have been nice, front desk girl was rude, Coffee maker was broken, tv stand was broken, phone didn't work, drywall was ripped very dirty
Verified review from acustomer
9
Darold
Traveling as a Business Traveler
11/19/2019
The room was great, except for fruit flies. The yogurt was locked in the refrigerator for breakfast.
The room was great, except for fruit flies. The yogurt was locked in the refrigerator for breakfast.
Verified review from acustomer
10
Kathy
Traveling as a Business Traveler
4/2/2006
The hotel was great and the staff was very nice and helpful. I would stay there again.
Cindy was the clerk that checked me in , she was very nice and helpful.