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3 Star Hotel
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3 Star Hotel
Front desk staff were very nice. A/C worked well. Full fridge so we could go to store and get some food for breakfast or snacks. Close to beach and square.
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3 Star Hotel
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3 Star Hotel
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4 Star Hotel
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3 Star Hotel
Location
The location was perfect. On the beach, 10 mins from the town centre. Great beach bar next door with all day happy hour and live music. Rooms were clean and quiet, staff were friendly/helpful. Internet in the rooms. Would definitely stay there again.
on beach, low key, families, snorkel company on site to get to reef
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2+ Star Hotel
The staff at the Hotel el Moro were so wonderful and accomodating. They upgraded us as a courtesy and the room was wonderful, comfortable and very clean. They bed was king sized and very comfortable and the room had a great air con and safe.
Next to the restaurants with live music, taxis, church. The price.
Location, staff, relative quiet in an otherwise loud night time music area.
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3 Star Hotel
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3 Star Hotel
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3+ Star Hotel
Cleanses and the staff
Close to airport. Good restaurant. Have stayed there for 25+ years.
The location.0
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3 Star Hotel
The ocean view and beach
it had a great proximity to the down town area and there is a new grocery store across the street. Staff was great, the free breakfast was awesome. The food was good overall and reasonable.
Location
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3 Star Hotel
Access to the beach
Nothing
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3+ Star Hotel
Tiene transporte al aeropuerto, el desayuno est� muy bien
Friendly, professional staff. Easy early check in. Wonderful pool area. Great breakfast
Location
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How close it was to the airport, as I had an early flight and they had a shuttle service for our 5 am flight. Just don?t forget to tip the driver!
It was cleaner than the first place I stayed
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3 Star Hotel
The beach
The beach was this hotels only saving grace.
The balcony with a beautiful ocean view and the pool and little restaurant.
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3+ Star Hotel
Cleanliness
Nice clean hotel. Nicely appointed. Close to MX Highway 307. V-close to a new upscale mall. The exercise/gym room was also very nice. The resto food was very good for both breakfast & dinner. The staff were very pleasant & helpful, as were the wait staff
It could be great if they have washer and dryer on site, which is very important for beach city like cancun, can't travel back with wet clothes.
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4 Star Hotel
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3 Star Hotel
Location and free breakfast
Clean, breakfast had good eggs. ?
Leaving
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3+ Star Hotel
No one spoke English which made it very try difficult and frustrating to get any thing accomplished
I checked in, left the room to check out immediately. I called for a refund and was refused. There were bugs on the bed and even then I got refused when I offered to provide pictures.
Everything met our expectations once the reservation snafu was corrected.
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2+ Star Hotel
We loved our stay! They made everything so easy for us. The staff were pleasant & helpful. The location was beautiful. We LOVED the rustic charm. The hotel is very relaxing & quiet. The breakfast, bikes, towels, water & snorkel gear was a huge plus!
The room!
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3 Star Hotel
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3 Star Hotel
The room was a very good size and we liked that it was equipped with a kitchen.
Breakfast
The friendliness, amenities and comfort of the room, not to leave out the price.
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4 Star Hotel
STAFF
The rainfall shower head and large shower.
I do not understand how this hotel is classified as a Five Star Hotel. Nothing good to say really.
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3+ Star Hotel
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4 Star Hotel
The beautiful beach, excellent breakfast buffet, see the beautiful sunrise from the beach, sunset from the hallway, and moonrise all from this hotel location, very clean, friendly front desk staff, smooth check in
The swim up room was amazing! Having immediate access to the pool and even better, just steps away from the ocean. It was a complete win!
The super courteous staff and cleanliness.
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4 Star Hotel
The staff is very friendly
Pools and views
Staff was amazing and you can't beat the view!
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4+ Star Hotel
The coffee shop and beach
The staff was outstanding! I loved the proximity of the rooms to the pools and beach access. The buffet was delicious - especially the fruit and salad selections. Mikes Coffee was a hit. The entertainment was amazing
We liked having the different ethnicities of food to choose from.
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3+ Star Hotel
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Learn about the top neighbourhoods of Puerto Morelos