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2 Star Hotel
Most attentive front desk and housekeeping staff! Great customer service. Always have a great attitude and always have been very polite and helpful!!
All the staff here is amazing there very attentive
All the TVs were not working and for the inconvenience no discount was even offered
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2 Star Hotel
The location
The comforter of the sheet looked very dirty she had spots on it
Location was fantastic for access to Disney parks (Toy Story lot is a very short walk, and its short bag check line saved us a crowd at the park gate)
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2+ Star Hotel
Locationl
The location to Knott?s is the only thing
For the price and location and it was worth it. Very basic but clean.
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2 Star Hotel
Breakfast was great! Good good and excellent staff and cleanliness.
Location
The exhaust fan in the bathroom it blow air instead of exhausting.
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3 Star Hotel
Friendly of staff.
The bed was nice
Its quite and clean
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2 Star Hotel
Lots of homeless people
The location being not even 5 minutes away from Knotts berry farm, soak city and Medieval times. They also had a microwave and mini fridge
Comfortable rooms and staff was very accommodating.
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2 Star Hotel
It was full of roaches and lizards.
The bed
It was comfy and clean
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2 Star Hotel
The staff was kind and accommodating and location was perfect
Quiet
The man working front desk was super nice and the room was very clean 10/10 would go back
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2 Star Hotel
Zero
Location
The staff was unfriendly
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2 Star Hotel
Staff very helpful
All of the above.
Helpful staff. Great location.
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2 Star Hotel
I called to have a specific room. They told me ok. And when I got there the lady told me no! Then there was pizza thrown at my car in the morning.
This hotel exceeded our expectations!! Very roomy and comfortable rooms< mini fridge, could have used a microwave. Coffee maker but the coffee downstairs in the office was better and there were juices and tea available. Super close to Disneyland.
When I booked the hotel it said it included a continental breakfast. When we checked in they gave us granola bars. That is not a continental breakfast, it is a snack. This should have been stated on the website.
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2+ Star Hotel
Staff is friendly & helpful
Location, parking,breakfast
The bed sheets were duty and I asked to have them change they gave me clean sheets to change them myself .
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2 Star Hotel
Hotel staff was very accommodating and respectful
Location and price
The location, and it has a salt water pool.
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2+ Star Hotel
Friendly front desk check in. Room was perfectly clean. Great location!!
The staff was friendly, we received our key cards quickly. Walking in the room we were very surprised. This was a very clean room, new paint nice backsplash, crown molding refrigerator microwave the bathroom was clean and spotless.
Room was clean.
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2 Star Hotel
Near Knottsberry Farm
Price, Location, Cleanliness
Staff
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2+ Star Hotel
Only a 10 minute drive from Disney land. 30-45 min drive to Huntington Beach. And surrounding areas.
The desk personnel; their patience attention to detail and professionalism
Staff have no great customer service at all
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2+ Star Hotel
It was a roof over our head.
nothing
The hotel was dirty the Linens were also dirty
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2 Star Hotel
price, location, staff
Good price for location. 10-15 minute walk to Disneyland.
Staff was very friendly and helpful. Parking was available right outside each room. Fairly easy walking distance to Disney parks. Nice size mini frig in room. Bedding was nice and clean.
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2+ Star Hotel
Cleanliness
interior design was nice and the bed was very comfy.
Price and location
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2 Star Hotel
It was quiet
It's very quiet and not slot off traffic
There were no redeeming qualities of this hotel. The star rating ranged from 2.5 to 3.5 stars on all review sites. I should have been 1 star or even half a star. That would be more accurate.
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2+ Star Hotel
the employees were kind and helpful.
Fast service, breakfast was very organized. Even had fresh fruit thank you
the staff was helpful and courteous
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2 Star Hotel
Nothing but we had a inportant engagement and we didn't have time to look arround for a other one
Very updated clean rooms
Super friendly and very helpful really enjoyed the stay
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2+ Star Hotel
The location towards downtown Brea
Clean Excutive Room this place is for the self employed individual on the go Great focus spot
The area was very close to where I needed to be for work related activities and it was clean and safe.
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3 Star Hotel
The cleanliness was appreciated. Nice beds, bedding. Staff over-the-top kind and helpful. Pool clean. Kids liked Spanish motif - tiles etc.
An affordable hotel with a surprisingly resort feel for the price point. Great beds and room amenities. Always clean and comfortable. We've stayed here multiple times for business trips to Anaheim and will continue to book here when we visit the area.
Hotel has a great Spanish style to it and was very clean
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2+ Star Hotel
Tv
Elevator out of service
staff were friendly and rooms very clean
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3 Star Hotel
Privacy
It gave you a home environment
Floor plan
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2 Star Hotel
The hotel was very clean and well kept. The staff was helpful to us as well as other guests. Appreciated a reasonable price and complimentary parking.
Staff was great, location was great, pretty basic room but it was what I expected and was clean.
Rooms are spacious, this is my 2nd time staying at this location for my Disney Trip. I was there the whole week and there was no complaints.
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2+ Star Hotel
Disappointed all around
The ppl at front desk were very patient and flexible
The blankets had holes in them and had stains . There was no tv remote . No tissue . The bathroom was dirty . The pool look dirty . Hardly any parking .
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4 Star Hotel
Location, cleanliness, the pool/hot tub, shuttle to our event (hotel employee was the best), comfy bed, coffee maker and big, working TV.
Clean, good location and great service.
Cleanliness
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3 Star Hotel
Price
Nothing
The location of the hotel is great, it?s local to food, shopping ect.
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