5-Star Hotel

Dreams Sapphire Resort & SPA - All Inclusive

Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos, - Mexico
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Dreams Sapphire Resort & SPA - All Inclusive
1/103
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  • Policies
  • Amenities
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$205
per night

5-Star Hotel

Dreams Sapphire Resort & SPA - All Inclusive

Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos, - Mexico
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Top Amenities:

All inclusiveBeachfrontFree BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolSwimming PoolAirport ShuttleRestaurantFitness CenterSpaSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

8.4

Very Good

Based on 556 reviews

Location Of Hotel

8.4

Hotel Cleanliness

8.6

Hotel Staff

9

Overall Quality

8.4

Show 47 Verified Reviews

About

Located on the Caribbean seafront, just 20 min from the airport, Dreams Sapphire Resort & Spa features 2 outdoor swimming pools, a water park(min. height 1.1mts) and splash park for children(at explorers club) and luxurious rooms with sea or tropical garden views. Free on-site parking is available. The Spa at Dreams Sapphire Resort & Spa includes private oceanfront treatment cabins and a fitness center. All newly renovated rooms have a private balcony or terrace with views of the Caribbean Sea or the tropical garden, plus new room categories such as Family Junior Suite, Master Suite and Swim outs. The mini bar including soft drinks, bottled water and beer is replenished daily. 24-hour room service is also available. Guests can choose from a range of cuisines at one of the resort's 6 restaurants, including Mexican, French, Pan-Asian, Mediterranean, Seafood and fine steaks or an international buffet. There are also several outdoor bars, lounges, and live entertainment. Dreams Sapphire Resort & Spa offers a variety of outdoor activities, including beach and pool aerobics, tennis, eurobungee or watersports(non motorized). A free green fee is available at a nearby golf course. Backed by one of the highest-level third-party certifications for quality and safety in the industry, the Cristal International Standards® certification, the initiative addresses all aspects of resort operations and the guest experience from welcome to departure. Each property has implemented the industry's latest Infection Spread Prevention (POSI) audit solution through POSI verification from Cristal International Standards®. All Hyatt Inclusive Collection® brand properties also employ FoodCheck Certification, which complies with certified and audited food safety practices based on the Hazard Analysis Critical Control Point (HACCP), an internationally recognized system for reducing risk of hazards. food safety.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are allowed on request. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. Pet Policy, only dogs under 22 lbs / 10 kg are allowed, one dog per room per night and only in specific categories, at a cost of $ 65 per dog per night. · Pets can only be in areas dedicated to them, within the hotel facilities. Pets are not allowed in the pools, fitness centers, spa, shops, golf course, or the beach; They should not be left alone in the room for a period longer than two hours and they should be leashed at all times, or in a pet bag when they are not in the room. · Please remember that the number of pet rooms on the property is controlled and only available upon prior notification before your arrival, please contact the reservations department. The small pet program does not apply for certified animal services as required by law.

Features & Amenities

Highlighted Amenities:

All inclusive
Beachfront
Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Swimming Pool
Airport Shuttle
Restaurant
Fitness Center
Spa
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly
Kid Friendly

Amenities & Services:

Airport shuttle (charges may apply)
All inclusive
Beachfront
Books, DVDs, music for children
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Hygiene certification
Indoor pool
Kid-friendly dining
Kids facilities
Kids' pool
Non-smoking property
On-site accessible restaurants/lounges
Outdoor pool
Pets allowed (charges may apply)
Private beach
Professional cleaning services
Restaurant(s)
Spa services
Spa/sauna
Tennis court & equipment
Wheelchair accessible

Guest Rating

8.4

Very Good

Based on 556 reviews

Location Of Hotel

8.4

Hotel Cleanliness

8.6

Hotel Staff

9

Overall Quality

8.4

Pros +

  • Great respect for the value
  • Staff
  • We were at the hotel for a HS Seniors/Parents celebration trip and it was the perfect place for this celebration. The main pool was amazing - fun, clean, great pool snacks and drinks.

Cons -

  • If you are adults only, very worth it to get preferred for the adult only pool. Main pool was a little crazy.
  • Watered down drinks, food was average, not 5 stars, beach wasn?t pretty. Fernando was great. The Hibachi and French restaurant were pretty good.
  • The restaurants do not take reservations, so you had to be at the door when the restaurant opened to get your name on the waitlist. This makes it very hard to organize dinner with a big group or even with a family.

Top Quotes:

"The staff was fantastic! Everyone was very welcoming and helpful and friendly."

Business Traveler (7)

Solo Traveler (16)

Traveling as Couple (186)

Family with Young Children (214)

Family with Teens (3)

Senior Traveler (2)

Group Traveler (68)

9
4/22/2025
Great respect for the value
If you are adults only, very worth it to get preferred for the adult only pool. Main pool was a little crazy.
6
4/16/2025
Staff
Watered down drinks, food was average, not 5 stars, beach wasn?t pretty. Fernando was great. The Hibachi and French restaurant were pretty good.
10
4/5/2025
We were at the hotel for a HS Seniors/Parents celebration trip and it was the perfect place for this celebration. The main pool was amazing - fun, clean, great pool snacks and drinks.
The restaurants do not take reservations, so you had to be at the door when the restaurant opened to get your name on the waitlist. This makes it very hard to organize dinner with a big group or even with a family.
8
4/4/2025
That it was consistently great in all categories
Food quality was very average but not bad

Room Options

1/4

Preferred Club Family Junior Suite Tropical View Quadruple

1041 sqft • 1 King and 2 Single

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/4

Preferred Club Junior Suite Beach Front Swim Out Triple

521 sqft • 2 Single

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/2

Preferred Club Junior Suite Ocean Front Double - All Inclusive

517 sqft • 2 Double

Air conditioningAlarm clockBathrobe(s)Blackout curtains

Room Details and Photos

Preferred Club Junior Suite Ocean Front King - All Inclusive

517 sqft • 1 King

Air conditioningAlarm clockBathrobe(s)Blackout curtains

Room Details and Photos

1/5

Preferred Club Master Suite Ocean Front King

1041 sqft • 1 King and 1 Sofabed

Additional bathroomAir conditioningAlarm clockBalcony

Room Details and Photos

1/4

Deluxe Junior Suite

521 sqft • 1 Queen

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/2

sqft

Air conditioningInternet accessPrivate bathroom

Room Details and Photos

1/4

Deal of the Day Preferred

521 sqft • 2 Queen

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/7

Preferred Club Indigo Two-Story Villa

2421 sqft • 1 King • 2 Double • 1 Sofabed

Additional bathroomAir conditioningAlarm clockBalcony

Room Details and Photos

1/4

Preferred Club Indigo Junior Suite Ocean Front Double

480 sqft • 2 Double • 1 Sofabed

Accessible by liftAir conditioningAlarm clockBalcony

Room Details and Photos

Location

Dreams Sapphire Resort & SPA - All Inclusive

Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos,