2.5-Star Hotel

Hotel El Moro

116 Javier Rojo Gomez, Puerto Morelos, - Mexico
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Hotel El Moro
1/124
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  • Amenities
  • Reviews
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$51
per night

2.5-Star Hotel

Hotel El Moro

116 Javier Rojo Gomez, Puerto Morelos, - Mexico
View Map

Top Amenities:

Adult OnlyFree Internet AccessFree ParkingHealth ServicesSwimming PoolAirport ShuttleKitchen/KitchenetteRestaurantPets AllowedNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

6.7

Pleasant

Based on 3 reviews

Location Of Hotel

10

Hotel Cleanliness

6.7

Hotel Staff

8.7

Overall Quality

6.7

Show 3 Verified Reviews

About

Hotel El Moro offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Taxi and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Puerto Morelos. Visitors can take advantage of complimentary parking directly at the hotel.Reception services such as express check-in or check-out and safety deposit boxes are available to accommodate your requirements. Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours.Traveling with minimal baggage is achievable at Hotel El Moro, as the hotel's laundromat and laundry service ensures your garments stay fresh.Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones.Each accommodation at Hotel El Moro is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. At Hotel El Moro, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, instant coffee and mini bar at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries and towels available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.Indulge in the numerous pursuits available at Hotel El Moro.Make certain to allocate time for discovering the shoreline, easily reachable right from the hotel.

Guest Policies

Pets:

Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.

Features & Amenities

Highlighted Amenities:

Adult Only
Free Internet Access
Free Parking
Health Services
Swimming Pool
Airport Shuttle
Kitchen/Kitchenette
Restaurant
Pets Allowed
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Adult only
Airport shuttle (charges may apply)
Couples only
Daily disinfection
Family rooms
Free Wi-Fi
Free parking
Hygiene certification
Kitchen
Kitchenette
Microwave
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Professional cleaning services
Refrigerator
Restaurant(s)

Guest Rating

6.7

Pleasant

Based on 3 reviews

Location Of Hotel

10

Hotel Cleanliness

6.7

Hotel Staff

8.7

Overall Quality

6.7

Pros +

  • The staff at the Hotel el Moro were so wonderful and accomodating. They upgraded us as a courtesy and the room was wonderful, comfortable and very clean. They bed was king sized and very comfortable and the room had a great air con and safe.
  • Next to the restaurants with live music, taxis, church. The price.
  • Location, staff, relative quiet in an otherwise loud night time music area.

Cons -

  • My only recommendation would be to regrout the showers as that was the only thing in the room quite dated.
  • The room looks nothing like the pictures. There were fleas, we had to take showers with a trickle of water, no water pressure, no toiletries after the first day,unless you pay for them,they only clean once a week, lied about breakfast included and shuttle
  • No

Solo Traveler (1)

Traveling as Couple (2)

10
6/17/2023
The staff at the Hotel el Moro were so wonderful and accomodating. They upgraded us as a courtesy and the room was wonderful, comfortable and very clean. They bed was king sized and very comfortable and the room had a great air con and safe.
My only recommendation would be to regrout the showers as that was the only thing in the room quite dated.
1
5/3/2022
Next to the restaurants with live music, taxis, church. The price.
The room looks nothing like the pictures. There were fleas, we had to take showers with a trickle of water, no water pressure, no toiletries after the first day,unless you pay for them,they only clean once a week, lied about breakfast included and shuttle
9
4/15/2022
Location, staff, relative quiet in an otherwise loud night time music area.
No

Room Options

1/7

Executive Twin Non-Smoking

270 sqft • 1 Sofabed

Additional toiletAir conditioningBlackout curtainsCarbon monoxide detector

Room Details and Photos

1/14

Family - Quad Room

431 sqft • 2 Double

Additional toiletAir conditioningClosetClothes rack

Room Details and Photos

1/7

Double Economy

205 sqft • 1 Double

Additional toiletAir conditioningCarbon monoxide detectorCleaning products

Room Details and Photos

1/8

Pool View

377 sqft

Additional toiletAir conditioningCoffee/tea machineComplimentary drinking water

Room Details and Photos

Location

Hotel El Moro

116 Javier Rojo Gomez, Puerto Morelos,