3 Star Hotel

Royal Petrol Hotel

Raiymbeka Prospekt 432, Almaty, Kazakhstan View Map

Royal Petrol Hotel1/20
Royal Petrol Hotel photo 2
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Royal Petrol Hotel

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About

Comfortable Accommodations Royal Petrol Hotel in Almaty offers comfortable rooms with air-conditioning, mountain views, and free WiFi. Each room includes a work desk, mini-bar, and free toiletries. Essential Facilities Guests can enjoy a bar and a continental breakfast with warm dishes, fresh pastries, pancakes, cheese, and juice. The hotel provides a paid shuttle service, elevator, 24-hour front desk, and room service. Convenient Location Located 12 mi from Almaty International Airport, the hotel is located in a quiet area. Guests appreciate the room cleanliness and the quietness of the surroundings.

22 Reviews

7.0Good
Cleanliness
7.4
Staff
7.6
Location
6.9

What Guests Say

  • “Spacious, clean room with basic amenities provided. Short 10-15 minutes walk to the bus station as I was travelling to Kyrgyzstan the…”
  • “The room was nice and clean. The bed was really comfy. They stored our suitcases for a few days, when we went backpacking.”
Show 22 Verified Reviews

Top Amenities

  • Free Internet Access
  • Airport Shuttle
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Room Options

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Standard Double Room1/4

Standard Double Room

194 sqft • 1 Queen

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Bathrobe(s)
Standard Twin Room1/4

Standard Twin Room

194 sqft • 2 Single

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Bathrobe(s)
Superior Double Room1/4

Superior Double Room

216 sqft • 1 Queen

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Bathrobe(s)

Room Details and Photos

Room Amenities

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    What Guests Loved

    7
    Good

    Based on 22 reviews

    Location

    6.9

    Cleanliness

    7.4

    Staff

    7.6

    Overall Quality

    7

    Pros +

    • Spacious, clean room with basic amenities provided. Short 10-15 minutes walk to the bus station as I was travelling to Kyrgyzstan the next day.
    • The room was nice and clean. The bed was really comfy. They stored our suitcases for a few days, when we went backpacking.
    • The staff was nice and helped me a lot.

    Cons -

    • The staff did not speak very good english, we used google translate to communicate. I would also have preferred clearer instructions when I asked them for directions to the bus station - for example, she could have showed me the walking route using 2gis or google maps. The neighbourhood around the hotel did not feel safe at night, though I confirm nothing negative happened.
    • We've got charged extra 50% for early check-in, even though no one was using the room and the hotel was far from full.
    • The hotel is a bit too far from the center, the location is not good, but the taxi there is cheap and the staff helped me to call a taxi and that was nice.There were only a few persons who can communicate in English and I always needed a google translater.The bottle of water was not served from the second day and even i asked they forgot.
    Business Traveler (67)Solo Traveler (53)Traveling as Couple (30)Family with Young Children (34)Senior Traveler (1)Group Traveler (11)Total (112)
    8KarishmaPosted on: 9-25-2024

    Spacious, clean room with basic amenities provided. Short 10-15 minutes walk to the bus station as I was travelling to Kyrgyzstan the next day.

    The staff did not speak very good english, we used google translate to communicate. I would also have preferred clearer instructions when I asked them for directions to the bus station - for example, she could have showed me the walking route using 2gis or google maps. The neighbourhood around the hotel did not feel safe at night, though I confirm nothing negative happened.

    8Prochy89Posted on: 7-23-2024

    The room was nice and clean. The bed was really comfy. They stored our suitcases for a few days, when we went backpacking.

    We've got charged extra 50% for early check-in, even though no one was using the room and the hotel was far from full.

    6HarukaPosted on: 9-19-2023

    The staff was nice and helped me a lot.

    The hotel is a bit too far from the center, the location is not good, but the taxi there is cheap and the staff helped me to call a taxi and that was nice.There were only a few persons who can communicate in English and I always needed a google translater.The bottle of water was not served from the second day and even i asked they forgot.

    8MariaPosted on: 9-15-2023

    I stayed there only one night. The hotel is good and clean

    1ThaseenPosted on: 7-20-2023

    Bad

    Everything was pathetic, the staff was extremely rude and stingy, they were arguing even to give one extra cube of sure, also I felt the place was haunted ?

    10BelalPosted on: 9-10-2022

    Very clean hotel, friendly staff, varied and very tasty breakfast, spatious rooms, confortable beds, very good wi-fi. I strongly recommend.”

    8Log1cPosted on: 7-17-2022

    I was looking for a hotel for one night and the location was for me a top priority (the closest to the bus station). The room contained everything I need (air conditioner - must have, bath assets, mini-bar). The place is not the best in terms of silence, there is a busy road, and a gas station by the building. Take into consideration this fact if you are looking for a quiet place.

    10SeungPosted on: 5-12-2022

    Clean room. Very nice receptionist eith good English. She even helped me transport to Kyrgyzstan by arrange taxi for me, and took care of me until I arrive Bishkek. Nice facility with very lovely receptionist.

    Nothing much to do around...

    8ShyamPosted on: 8-22-2021

    Breakfast was good. I stayed there for two days. Staff was very friendly and did their best to help me despite their fluency in English language. 30mins drive to the airport.

    Helpful staff

    8CornelisPosted on: 6-20-2021

    Breakfast was good as usual. I was staying in this hotel for two years 2-5 days per month.Although the location is bad I liked it to come back every time. This time suddenly Ihad to pay for the breakfast.

    I'm coming here for two years with pleasure.This time this changed. I arrived at midnight.Because my plane was leaving in the afternoon I checked out at 3.15 pm.I had to pay half a day extra.

    8Enkh-Amgalan D.Posted on: 5-15-2025

    Very nice delicisius

    Room needs water boiler could be better

    8Sindhu K.Posted on: 4-25-2024

    Clean and decent hotel!

    8DominikaPosted on: 8-24-2023

    Accommodation was great but staff especially the younger woman wasn’t really nice (she didn’t even say hello to me in th

    10AhmedPosted on: 7-27-2022

    Clean and big

    8MaciejPosted on: 9-15-2024

    Very good

    1ArslanPosted on: 1-16-2023

    Bad

    1HaryiaPosted on: 8-17-2022

    Bad

    2MedinaPosted on: 5-22-2022

    Very poor

    8ЦойPosted on: 7-2-2021

    Very good

    Amenities & Policies

    Amenities

    Media & Technology

    • Free Internet Access

    Transportation

    • Airport Shuttle

    Health & Safety

    • Health Services
    • Daily disinfection

    Guest policies

    Check-inAfter 2:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 3 to 17 can stay with extra bed, subject to additional charges. Children of age 0 to 3 stay free with cot.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Please inform the hotel of the flight details, if you require a free airport shuttle service. Children 17 years and younger are kindly asked to present their birth certificate, and they are requested to have a notarized power of attorney from one of the parents allowing them the stay at the property. A damage deposit of KZT 15000.0 is required at checkin. This will be collected by cash. You should be reimbursed on checkout via cash, subject to an inspection of the property.

    Location

    Royal Petrol Hotel

    Raiymbeka Prospekt 432, Almaty

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