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2 Star Hotel
Nothing. Nobody told me that I needed a credit card with a chip on it. So the girl at the counter tossed it back to me and said they couldn't take my credit card because there was no chip. At first I didn't understand. Had to sleep in rental car.
So clean and the bed was super comfortable great hot shower.
for the price it was nice place to stay. Last minute due to snow in.
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2 Star Hotel
Nothing
That I only had to stay 1 night.
Location for me
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2 Star Hotel
Coffee in the morning
Clean , modern, great price, totally worth it, parking, traffic safety, hotel safety,
Nice accommodations.good location .
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2 Star Hotel
Close to freeway
The staff were very nice and helpful and it was close to where I had to be that weekend.
Excellent, helpful staff.
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2+ Star Hotel
Everything! We?ll be staying at the Sojourn every year- or anytime we have an event at Sherman Oaks Galleria!
Location and cleanliness
Cute updated clean
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3 Star Hotel
small rooms but clean, wood floors. clean room. comfortable bed.
Quiet
When I arrived my room was very underwhelming. I took a photo went down to the lobby showed the night staff. She called the boss I quickly got a new room. It was better.
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2 Star Hotel
It?s calm and quiet
Nice and quiet . Not loud people got a good sleep
It?s nice and quiet . It feels safe
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3 Star Hotel
Great hotel, great breakfast. Staff was nice.
Room size and layout. Breakfast was excellent!
The hallways had an unpleasant smell and it?s too near the highway. You can hear traffic all night long.
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2 Star Hotel
Clean, quiet and comfortable. The bed tables and chairs were good quality. Same with the tv and refrigerator.
Not much, only the price.
Not much
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2+ Star Hotel
Nothing
location size of room
The helpful staff, when they could be found. For the most part there was never anyone available at front desk or by calling from the room phone...
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3+ Star Hotel
It was clean and easy to locate.
The staff was outstanding.
Closer to the highway hence noises are frequent.
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3 Star Hotel
They haven't returned the $100 deposit to me.
I have stayed here over the years,and its location was perfect
Location
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2 Star Hotel
It had a bed. Relatively clean.
Price
Price,and location to the 210 was good. Owner is very nice.
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2+ Star Hotel
Rude staff.
Everything was good
The room was very nice, comfortable bed. Way better than expected.
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2+ Star Hotel
Very clean property
Thought that the mattress and pillows were sub-par
Cleanliness
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Easy payment system. The amount of square feet for a double bed room with the quality price was unbeatable. The refrigerator and freezer were both extremely clean. Nice TV and working phone. I didn¿t use the wi-fi, but it was available. Parking was near.
It is clean and the shower is amazing !!!
The company with me.
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Location and accessibility
The guy atvthe front desk was nice.
For being an older hotel the room was very clean, located very close to Universal Studios, amazing water pressure and heat in the shower. Perfect place to stay for one person for one night. The manager was very nice and friendly.
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3 Star Hotel
Very clean
Location
The indoor pool was a blast for my son. It was cold outside but nice inside the pool area. The bartender Stephanie was absolute the best and the other tenders there were awesome as well.
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2+ Star Hotel
Comfortable bed and friendly staff
Hotel was Nice room looked Nice bed was big breakfast was Decent
The bed and pillows are very comfortable
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3 Star Hotel
Walls are too thin, you can hear the other room's television.
The staff were incredibly friendly! And the location was great
Location, price
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3 Star Hotel
The location was convenient to restaurants and the freeway
Cleanliness and location
The from desk staff were very friendly and professional welcoming me and my pup, the lobby is clean and comfortable and appears to be safe to socialize and/or work while the restaurant is also accessible and smells amazing upon entering the lobby.
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3+ Star Hotel
Nice building
We liked the vibe & the aesthetic of the hotel.
Location and clean room
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3 Star Hotel
The rooms are very nice and modern.
Everything! I will definitely stay there again.
The size of the hotel all the amenities and the staff were very friendly helpful I mean all, all went above and beyond and specially when I bbq some meat and the distance of the beer from the barbecue and my kids and wife enjoyed it
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2 Star Hotel
Cash deposit only
I want a refund
Great people
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Location is great!
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3+ Star Hotel
I can take my dog with me for a vacation.
Parking
Convenient
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2 Star Hotel
Internet never worked. That was a big deal for me. Never would have booked the hotel if I knew they were lying about having working internet.
Location
The location, pool, and hot tub. The pool and hot tub were very clean and well-maintained.
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3 Star Hotel
Held too much for security deposit for too long a time. Location was a really close to an homeless encampment.
The staff , and the landscaping.
Everything
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2 Star Hotel
It is very close to the universal studio
The staff were super friendly and helpful.
Chose this hotel so I could take family to Universal studios. Everything worked out great. I would stay here again.
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2+ Star Hotel
My room smelled horrible and musty and the shower water barely trickled out
Friendly staff and clean, comfortable room.
Wonderful breakfast. Bed comfortable. Room spacious.
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