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3 Star Hotel
Rooms were clean and staff member on check in was very welcoming and helpful.
The front desk staff exceeded my expectations- The food court across the way had even a healthy fast food option I have never seen even in California! I had their take away multiple times.
Yes difficulty with WiFi and no mobile reception for Vodafone
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4 Star Hotel
Nothing
Location to gatwick
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3 Star Hotel
The Staff
Great staff, very welcoming
Customer care and good breakfast
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3 Star Hotel
Location despite limited parking. Great to sit right beside the river. Staff very welcoming.
Location
Carpet needs replacement and a full shower curtain so water doesn't spill out all over the bathroom floor.
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3+ Star Hotel
Lovely room, clean and well equipped, very quiet, large comfy bed and pillows
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4 Star Hotel
Nice bar, pricey but expected
Close to airport
Hotel was close to airport. Good when you have early morning flight.
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3 Star Hotel
There is no AC,no free breakfast, no phone charger and charge shuttle.
Friendly and helpful staff!
Love the that the room was big and clean..
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4 Star Hotel
Close to airport with a shuttle.
Very nice staff and good restaurant
Charming, kind staff- Our room was so clean and looked like it was recently remodeled, which makes it more enjoyable. The bed was so comfortable, which was appreciated after a flight. I found an amazing tavern. It was a lovely short walk from the hotel.
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We have stayed before and enjoyed the view over the lake , also good meals.
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4 Star Hotel
The room was nice and well decorated
Clean and nice
Rooms were clean
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3+ Star Hotel
The bed was amazingly comfortable, was upgraded to a single room on the second floor (1st in the UK) which was nice as it had a private bathroom.
Location
Location seemed good until I realized it was so close to a very busy road. It has the potential of being a wonderful place but it was not well presented to very clean. It seemed shabby and need a redo.
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3 Star Hotel
Convenient location, nice and clean.
The room vas very clean
Proximity to airport. Very quiet although it has planes flying overhead non stop. It is a very basic room. Bed. Shower. Towels
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3 Star Hotel
The airport proximity
Breakfast and price.
My room was very quiet. I appreciate that very much.
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4 Star Hotel
Hotel employee was so competent and caring. Room was a bit hot for us, did not need bed covers. Breakfast was exceptional . One of the best small hotels we have ever stayed at.
The cleanliness and location in reference to Gatwick.
The staff are amazing. This is a lovely & quaint little manor not far from LGW. I would highly recommend if you have a car. If not, it¿s fairly expensive to get to/from LGW.
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3 Star Hotel
Cleanliness & proximity to Gatwick
Price, location, room and the staff
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The staff were very pleasant and helpful.
Friendly staff.
Clean, great location, free parking
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3 Star Hotel
Staff
all good
Close to train station and car park
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4 Star Hotel
Kind, responsive, reliable staff. The room was quiet. Loved the large window with a view of the town, where we could also see planes coming into Heathrow, and having a second window looking another direction. The bathroom was large. Appreciated the safe.
How close to the airport and the convenience of the Underground.
Only one electric outlet was working We had major plumbing issues in shower
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3 Star Hotel
Close proximity to Gatwick airport
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3 Star Hotel
The restaurant was wonderful! We had a really nice meal.
Everything
Close to the airport with restaurant like it was as the Holiday Inn Ariel
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3 Star Hotel
Location
It was an easy walk to the tube. The staff was friendly and quick to help.
Cleanliness and room size
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4 Star Hotel
price and location near the airport ( Taxi 12 pounds )(
The staff was wonderful and the place was very clean.
Location
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3 Star Hotel
Staff very helpful and friendly
Close to the airport
Price
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4 Star Hotel
Desk staff was very kind and patient. Room was very clean.
location
Location
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3 Star Hotel
Great access to the Heathrow airport Terminal 5, was about a 15 minute bus drive. The room was clean, bed comfortable, but the main issue was that the sink smelled horrible, like a sewer. Could be a plumbing issue; the pipes need a serious cleaning.
Front desk staff made check in easy.
The room was clean. Check-in was easy.
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4 Star Hotel
They did not meet my expectations for the star level. THEY GROSSLY EXCEEDED MY EXPECTATIONS!!!!!! The staff was outstanding n all ways possible. Thank you very much
Comfortable & helpful staff
Clean, comfortable, friendly and conveniently located.
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4 Star Hotel
Staff was helpful! Rooms were spacious.
My king courtyard view was of the roof with a small glimpse of courtyard. No elevator to the second floor which was not mentioned prior to arrival. No assistance with luggage to room since no elevators. King bed was two doubles at first, but corrected.
Staff were very helpful.
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