Hartwood Hall by Greene King Inns

Friendly staff.

Pokey room, noisy.

Great Location, close to bus stop, the beautiful temple, and a few good restaurants. Room was smaller but still cost and comfortable. The bed was very comfortable. Very secure with a locked entrance but the area felt safe regardless. Even though it’s owned by the nearby restaurant it is in a separate building so there was no noise fromThe pub in the evenings. I would stay here again and also recommend.

Nothing, I enjoyed my stay.

Room was really comfortable and clean. Great options for breakfast.

Would definitely ask for a downstairs room next time, just for accessibility. The shower over the bath was the only disappointment. It was very awkward for me with mobility issues.

Location in proximity to where we needed to be the following day.

Very creaky bed (room 1). Walls to adjacent rooms very thin and there was high transmission of noise from the next room occupants. This felt at times like an invasion of privacy.

Breakfast comfy bed

Water pressure was poor to non took me a hour to wait for water pressure. Femail Toilets in pub were minging in the early afternoon.

Brilliant food and service

My room was too warm

Outstanding friendly staff, very clean and warm, atmosphere was very entertaining especially on day of check out will definitely be back x

Good food and good atmosphere. Easy to find from motorway.

Easy to get to, easy to find. Always nicer to stay at an inn than a hotel. Comfortable, cosy, easy free parking. Enjoyable stay. X

Very friendly staff, excellent service

Unfortunately we had noisy pipes in our room, which woke us up a few times.

Didn’t have breakfast but it was offered

A little close to the main road so good for location but a little noisy

Close to where I needed to be.

It felt like the room was once a closet and was turned into a bedroom. It looked a bit old with cracks in all corners.. The fan in the bathroom was fairly noisy when turned on first and quietened down after a minute.

Deent value for money; pub adjacent extremely practical; good public transport. Staff at check-in and pub were extremely friendly and gave a good service.

Room smelled a bit foul/stale assuming, coming from the bathroom, improved with the window open. Room was a bit restrictive for circulation, but manageable for a night of sleep.

Comfortable spacious rooms

Noise from roads an noisy people above us

Good location, lots of parking available. Clean and comfortable. Restaurant if needed.

Tv aerial needed replacing as held together with black tape.

Room was clean & tidy

Hotel is close to a main road & motorway junction which is good for access but also very near a hospital so emergency vehicle sirens can be heard quite loudly at times

Pretty average fare except the sausage were terrible, tasted of soap and looked digusting. A change of supplier is urgently needed.

Tiny ,hot bedroom.

Good location, comfy bed and clean bathroom, great breakfast.

Bed side lights were not working, new carpet and fresh paint of the wall could make it better.

A decent meal in the hotel restaurant in the evening

The radiator in the bathroom did not work (Room 1)

I had everything I needed. A clean , comfortable room that was ideally situated a minute from the hospital that I needed to be at the next morning. The staff were friendly and helpful, and requests were dealt with promptly.

I had trouble with the heating controls, which meant that I roasted all night!??