The Riverside House Hotel

The family room.

To wait for being seated for breakfast

Staff were fantastic - so friendly, welcoming and helpful. Food was great, room was perfect for us - family of 3. Would recommend, and would definitely return.

The food was spot on, really nice relaxed environment

The bed really wasn’t very comfy, Rm15, springs could be felt so didn’t sleep amazingly. Had a Disco when we stayed, we were offered a room on an upper level but stayed with original booked and was a little noisy.

We only live nearby and wanted a couples night away but somewhere near us. We've had meals in the Riverside and enjoyed so decided to stay the night. The room was lively and comfortable and the facilities were great.

Fiendly staff food was good.

Place looking tired. Lots of dust on dato rails.Bedding has seen its days. Carpets could do with a clean .floir in bathroom had debri of bits in corners. Could not open windiws to get rid of condensation. Black mould on on window frames. Not natural light could come from windows as blinds were broken and you could not roll them up.

Breakfast was very, very good. Pleasant staff and very accommodating to our requests.

Mini-split A/C system was O.K., but we would have liked it a bit cooler in our room. The system was unable to cool to the desired nighttime temperature, but it was adequate. Our friend's room across the hall was able to cool much more than ours.

We had an upgrade through Booking.com, the room was very spacious with a good view over the garden and river. Evening meal and breakfast were very good. Unfortunately, we arrived in the dark and left in the dark so couldn't see the local area

The lift

This is a beautiful property and the Christmas decorations were spectacular. We had an executive annexe which was separate from the main hotel. It was quite warm and very comfortable.

I don’t think I could find any fault with the property. You have to accept that it isn’t a modern building but it is full of charm.

Loved the location and the hotel itself had a country manor type feeling. It was decorated already for Christmas which was lovely. Rooms were nice and big.

I found the beds slightly hard and on the small size even though we had ordered an X-Large bed.

The staff here completely make the difference. Each and every one were so friendly and helpful. The hotel is great, food is good and its all nice and comfy but the staff elevate it to another level. So charging.

Staff were very helpful and Julie on reception went above and beyond to move things around so we had rooms near each other. We were upgraded to honeymoon suite to accommodate this.

Apparently if you had room at front opposite main road it was noisy in the mornings and could you hear bins being emptied at 5am.

The location suited my needs and the overall package was good, breakfast selection was good.

The shower took a little persuading to run hot water at any pressure.

Food was great, staff were friendly/excellent, generally good, nice atmosphere. Lovely building.

Few maintenance issues, mould in shower, no disabled parking marked, needs a tidy up furniture had edges missing, could do with an information booklet in the room.

Lovely old building, good location friendly staff

Very friendly and helpful staff. The food was very reasonably priced and good quality.

Our room was a little tired and could’ve done a bit of decoration.The cleanliness of the bathroom wasn’t great, but I wouldn’t let this spoil the visit

Travelled here for work, very friendly staff, nice big room, which was clean and tidy, free EV charge which was very generous, fantastic breakfast, excellent value for money, would 100% stay here again

The staff were outstanding - nothing was too much trouble, they were universally kind and friendly. The room was comfortable and well appointed, with an excellent walk-in shower. Breakfast is very good - from fresh fruit salad to the ‘full English’, and portions are generous. The bar and restaurant are also very good, and not expensive.

We stayed while visiting friends, had a very good Sunday lunch, and enjoyed a very generous breakfast

The venue from my mother’s funeral, so I decided to stay overnight. I don’t understand what people are talking about when it’s tired and dated it’s English and it’s very lovely. I like the fact that it isn’t particularly modern in some areas but modernised where it matters like the bathroom

Cannot say anything negative about the hotel at all

Perfect location, little tired Hotel but clean. Great for our trip.

Little old-fashioned, tired decor. Rooms require more facilities and freshening up.