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2 Star Hotel
Staff friendly, facility was clean
breakfast, costumes service
Easy freeway access and excellent room rates
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2+ Star Hotel
Easy check- in.
Staff rushed us out of the hotel at 10 am when the checkout is at 11.
Just about everything. The owners/management are accommodating and attentive. They went above and beyond my expectations by allowing me to take care of an urgent medical situation involving my mother. I¿m forever indebted to them for their graciousness
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2 Star Hotel
I liked having a small kitchen.
It's close to John Wayne (SNA) Airport which is what I needed for a morning flight. The building was clean enough for most inspections.
Permanent residents were smoking in their rooms
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2 Star Hotel
It's right next to an In-N-Out.
The awesome staff!! The manager is helpful and the desk clerks, especially the young lady went above and beyond to make sure my stay was the MOST -affordable -fitting to my wants and needs
Cleanliness and price
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2 Star Hotel
Close to where I needed to go.
Room had no fridge or microwave.. or table like it said it would...
The customer service
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2+ Star Hotel
location
Very clean and comfortable room. Friendly staff and convenient location to restaurants, shopping and freeway.
Clean, comfortable room at an affordable price
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1 Star Hotel
Price, the room was decent enough.
Checking out and leaving
Comfortable bed
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2+ Star Hotel
Run down, poor maintenance both in and out. Stains and cigarette burns on carpet. Paint peeling off front door of room. Grounds dirty dog poop everywhere.
Hot tub and pool did not work, bathroom door didn't shut, bed and pillows were very uncomfortable, and the second tv didn't even work.
Price
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2 Star Hotel
Location
Nothing
Second time I¿ve stayed This family owns Martel because it¿s so close to Newport Beach. The room is mostly renovated and quiet at night, shower pressure strong water is hot, there is an ice machine outback, grocery store is literally behind the property
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2 Star Hotel
That when I forgot my pillow, the staff kept it fo me to pick up the next day.
Room to I-405 very very noisy
Very simple but met all our needs
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3 Star Hotel
Clean and close
Service was great! We had trouble with the impressively big tv in our room and when we were out the my had it fix immediately. Super kind and fast service.
Location and Staff
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3 Star Hotel
Meh it served it purpose.
It was specious
We stayed five days at second day I ask with someone come and clean the room. They said no, and the person who check is supposed to tell us that no one told us and they never cleaned the room and the people at the desk were not nice at all
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2 Star Hotel
So much better than before.
The staff has been great. They accept cats.
Staff was very professional and attentive. Well managed. Room was very clean.
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2 Star Hotel
Nothing
Nothing.
Nothing.
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2 Star Hotel
They r clean and nice
Love how peace full it is
The staff were always friendly and knowledgable. I never had any issue with extending my stay multiple times. Even the security guard was super friendly.
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2 Star Hotel
Nothing
Convenience
I like that there was a fridge and microwave in the room and that both were clean. Linens were fresh and clean.
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2+ Star Hotel
Great rooms
Poor condition, still under renovation, breakfast not as advertised, elevators not working, floors damaged and dirty, bath tub was dirty
The staff was wonderful and welcoming. The hotel breakfast was hot and well seasoned. Best hotel breakfast I?ve had.
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2+ Star Hotel
Very nice, clean, comfortable room. Suite with kitchenette, has a sliding door and area to sit outside. Small breakfast in the morning.
Ver clean, quiet, and safe neighborhood. One of the cleanest and well-equipped rooms I've ever been in. Desk Attendant was exceptional, she was very helpful and working wherever she was needing helping customers out. Breakfast was great! Amazing find!
Room was nice they have coffe ready at lobby
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2 Star Hotel
The darn hotel was closed when I DROVE UP. WHAT A MESS, SHAME ON YOU ALL FOR NOT CATCHING THIS.
Breakfast provided. Friendly staff
That the freeway is near and the beach as well
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2+ Star Hotel
Not as clean as I liked and pretty much no frils
Somewhat quiet
King size beds.
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2 Star Hotel
Location
the staff in lobby are the nicest poeple ive seen thank u hotel employee
We needed to meet family at the docks. It was really easy to get there. It's off a very busy road but rooms (we had two), were quiet since they are located behind the main entrance. The pool/hot tub area looked neat and clean. Super friendly !
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2+ Star Hotel
Nothing
I didn?t stay in the hotel. The hotel had bed bugs, smoke smell, and the water was not running.
Size
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2 Star Hotel
The only thing good about it was that it is close to the Costa Mesa Courthouse.
The exterior plants
I liked the location right next to the freeway and restaurants.
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2 Star Hotel
Renovated. No carpet. Mini fridge and microwave in room. DirectTV channels. Free parking.
SKIP THIS HOTEL!!!! DONT WASTE YOUR TIME AND MONEY HERE!!! Location and that¿s it!
Location and price
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2 Star Hotel
The second room we order
Too many dogs and drug users
Inexpensive
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2+ Star Hotel
Large clean room. Hotel breakfast.
Excellent and clean accommodation. Free parking and great breakfast. Clean and spacious rooms and outstanding staff.
Clean & updated. Breakfast was enjoyable; scrambled eggs, egg white omelette's, pork sausage links, nice breakfast potatoes, bread, bagels, muffin variety, cinnamon rolls hot/cold cereals, pancakes (were just O.K.), juices,coffee. Pool was great.
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2+ Star Hotel
Easy check in and out.
none
This was my 2nd time staying here and o have been pleased both times.
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2+ Star Hotel
The free breakfast
Location and its cleanliness
Extremely professional friendly welcome! Excellent location! Excellent Breakfast!
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2+ Star Hotel
Welcome candy note
All staff are excellent ?
General manager and staff are excellent especially Housekeeping ?
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2+ Star Hotel
The employees Early check in Shuttle service
Place is easy to find.clean room and the whirlpool too.staff are nice not friendly (dinning people)but helpful
Toilet water continually ran. I reported it. Maintenance came and worked on it. Man said it was fixed, but it continued to run for the duration of my stay.
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