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2 Star Hotel
Lack of cleanliness
PLEASE GIVE ME MY REFUND I WILL BE HOMLESS!!!!
I guess you get what you pay for, but I took lots of pictures. It?s not good.
price per night
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3 Star Hotel
I called 10 times to cancel 2nd night's stay and no one answered. So I paid for a room I did not occupy.
Supportive staff
The cleanliness and the fact that the interiors are very modern
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2 Star Hotel
How could we like anything about this hotel???!!! IT WAS CLOSED!!! What if a young family of 4 or 5 had this reserved and showed up in the evening to find it closed???!!! They would have to do what we did and scramble to find a replacement!!!
Not s thing
Nothing, they stole thousands of dollars from me and got shut down by treasury for failing to pay taxes.
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2+ Star Hotel
The location was ok
Location. Room size. Nice comfortable bed.Room was cleanish.Great wifi
Not a thing
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2+ Star Hotel
location
Evening desk clerk was awesome
There was nothing that stood out about this hotel
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2+ Star Hotel
Low keyw
Nothing the hotel was very bad for what I paid.
The friendliness of the staff
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2+ Star Hotel
I didn't get murdered
Check in was quick and she was friendly.
Location and free parking.
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2+ Star Hotel
The breakfast was amazing for the price
For the price, this place was clean and friendly
The room size was excellent.
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2 Star Hotel
Very friendly staff overnight
$10 charge for shuttle service
Location to airport
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3 Star Hotel
It was clean, the bed was great, good water pressure, front desk personnel was professional and pleasant
Bed was good
Very clean and well equipped.
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2+ Star Hotel
It is new and clean
Premises and staff were very accommodating to my dog.
Location
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2 Star Hotel
Clean quiet and easy access
Location and price.
Very clean. Nice location
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2 Star Hotel
Roomy
Roaches
Location
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2+ Star Hotel
Staff interaction
Good deal, decent location, free parking. For the price, recommended.
The staff is professional, welcoming, and efficient. Breakfast menu is very good.
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3 Star Hotel
Nothing
Hotel employee was very helpful.
The size of the room.
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3 Star Hotel
It was bad enough that the key machine was broken all weekend and we had to have an escort to our room every single time. But we were assigned the wrong room type, had a broken toilet, broken TV, broken couch bed, and the shower didn?t work properly.
Breakfast
Large room with comfortable bed. Great customer service at check-in.
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2+ Star Hotel
Had a very bad odor
Proximity to location
Advertised as having an airport shuttle but tjere was not one. Had to pay for an Uber so cost was significantly higher than planned for.
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2+ Star Hotel
Great location, lots of restaurants within walking distance, located next to the subway station, parking ramp close as well
The negative is our room was never cleaned in the 3 days we stayed there.
The location was great! Lots of interesting shops and restaurants. Not a far drive from the city or interstate.
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2+ Star Hotel
Uncarpeted room that could have been a tad cleaned.
Lobby smelled like urine and it was very noisy all night.
From the moment I spoke over the phone with the woman at the front desk until check-out, everyone was extremely welcoming & professional! The hotel is near restaurants & the breakfast starting at 4 AM is perfect for those with early flights!
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2 Star Hotel
Hotel staff very polite. Nice and quiet place. Loved the giant bathtub. Great pillows. Room & bath was clean.
TV not working
Nothing
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2+ Star Hotel
Friendly staff, quick check-in and check-out, room was ready when we arrived, breakfast was available in the time specified, great variety in the breakfast food, quiet, no problem with hot water, no problem with parking, no problem with heat in the room
clean, friendly staff available late at night, call simply to advise of late check-in, great breakfast, quiet, ample parking, no problems encountered.
The staff were nice and attentive when I engaged them. Hotel was quiet and in a perfect location. Great parking and clean.
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3 Star Hotel
No shuttle despite that being one of the selling points
They have the 2 bedroom suites
The surrounding is very quiet. We book two bedroom suites, which fits our family. Room is clean and comfortable.
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4 Star Hotel
Clean and very quiet
Location was central to where we needed to be. We wanted a bar and restaurant available in-house since we would be extremely busy during the day and it would give us an option early mornings or late at night.
Needed some maintenance throughout. Mold in a few areas
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3 Star Hotel
Was high quality standard, service downstairs was great, and overall a good atmosphere.
Absolutely nothing!
Great location, very quiet!
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3 Star Hotel
Staff was friendly and considerate, the hotel was very clean and comfortable.
Staff were great and location to airport was great Shuttle service to airport excellent
the staff was not very friendly No blankets and it was either very cold or very hot. Did not clean room
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2+ Star Hotel
The rooms were spacious and there were five products in the bathroom. There is a lending room that has family board games and cookware. They even had a rice cooker!
Close to turnpike, 279, and right off 19. Nice space to walk your pets or walk for your own health. Bed was very comfortable. Nice recliner. The bathroom was nice. Large closet. Nice kitchenette with full size fridge. All rooms are pet friendly.
The room was huge and amazing. Hotel employee the evening guy was so helpful and accommodating. He went out of his way to make sure we were taken care of. The gal in the morning was very personable and sweet. I can not remember her name.
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2+ Star Hotel
It was a dump, peeling caulk on the bathroom, old carpeting, big patches on the ceiling. Never staying here again, not the standard of Holiday Inn Express. One thing, the front desk people were great, very nice.
The front desk staff was excellent, very helpful regarding dinner options and travel options into the city.
Clean hotel near airport. Shuttle to airport.
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3 Star Hotel
Staff asked if I wanted to be in a quiet part of the hotel.
Staff was awesome. Room was very clean.
The room had empty candy wrappers on the floor by a chair and on the dresser behind a tv. The remote also didn¿t work and there was hair in the shower drain.
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2+ Star Hotel
Bed was comfortable
We left extremely important items in our room as we rushed to get to Cincinnati for our disabled sons procedure. Unfortunately we were over 2 hours out when we remembered what we had forgot. I called the hotel and they held the items no issue!
Everything
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3 Star Hotel
They only cleaned the room once and it was the day before we checked out. No clean towels the whole week. The entrance was very unkept. The lady at the front desk was very nice
Clean, quiet, felt like a gone away from home.
Location, price
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