Holiday Inn Ipswich Orwell By IHG

Pleasant staff, very clean, comfortable bed.

Laura the receptionist was very nice & helpful. The staff in the restaurant the sane.

Rebecca was a fantastic receptionist really welcoming. The bar staff were nice and pizza was good but no basil on the margarita.

Breakfast wasn't great hashbrowns were greasy tasting no veggie sausage or veggie bacon. Would prefer to order fresh its a easy cop out having a buffet but not good for hot food.

Superb hotel, clean, comfortable, spacious and the staff was great.

Good location . Well appointed and comfortable room . Laura on reception friendly , efficient and knowledgeable.

Meal in the restaurant very disappointing. Fish and chips looked and tasted like they had been cooked hours before and kept warm . Very soggy and bland .

Lots of Holiday Inns are pretty tired these days but they make up for it in really friendly and attentive staff, cleanliness and comfy quiet rooms

We had no issues - great stay

The staff are brilliant. Normally when travelling with a dog most hotels are very restrictive. As soon as we checked in we was asked if we needed anything for our dog. When eating in bar they brought over a bowl of water and even suggested taking sausages and meat from the breakfast buffet for them

It was a good location as we were visiting family who live nearby.

The bed was too small and the mattress too soft

receptionist brilliant and looked after us

Breakfast was cold on first morning, better on the 2nd morning

The lady on reception on arrival sorted it so could have a really quiet room, because I’m a light sleeper, and you had a Xmas party. I didn’t hear a thing and had a great sleep! She was also there in the morning with a smile, she must have only been away from the hotel for a few hours and still had a smile ☺️I got a coffee to take out, which was great and the people who served me were also great.IWill definitely stay again

The room was very good. The bed was comfortable. The omelette we both had for breakfast was excellent, light and fluffy. The male chef brought them out to us and we had a short word. An excellent cook. The receptionist who checked us in was very efficient and cheerful.

Convenient to my location, comfortable rooms, clean, friendly staff, good choice of food.

Location, pretty building

Breakfast was amazing!!! So much choice room was lovely and clean, staff were lovely

Extremely average and dated

decor was incredibly dated and worn, Carpets are stained and old. There was black mould around the bath and shower screen. The room smelt of room spray used to get rid of smells.

Very clean and well presented and close to town my room was very clean and comfortable

Nothing at all

Clean, modern, good location

We both contracted food poisoning on separate days resulting in hospital stays.Can’t definitively link to anything specific apart from maybe draught beer line but bearing in mind what else we consumed and only 2star hygiene rating we were concerned. Hotel not yet fully responded to concerns.

Clean, comfortable, friendly helpful staff, great location.Room was warm, but not too hot, bed was comfy and shower excellent

Easy to find, great location. Very welcoming when we arrived. Lovely room, felt spacious and clean.Great bar and restaurant, we had an evening drink and snacks and breakfast the next morning. Great spread, very good value.

Room was clean. Friendly staff. Easy parking. Lovely breakfast

No potion for an extra bed. 2 older kids had to share sofa bed. Coffee machine in room didn’t work. Bedding wasn’t very warm

Its location was perfect for our stay

I didnt like u had to open a tab on your room for drinks and food after a certain time .anyone could have put anything on ur room if they wanted to no signing .paying at the bar would have been much easier or even paying in advance for food. Not enough staff on for amount of people staying in hotel