Hotel Il Castagno

Rustic but very clean and friendly staff

Food options at the breakfast were limited.

Very friendly staff, great location, delicious food, spacious and clean room, great breakfast buffet, beautiful garden with horses close by, pplayground for kids, parking possibilities in front of the house, great spot close to Lugano.

Beautiful area in the hills behind Lugano. Trails easily accessible from the hotel. Local food options at restaurant, being a vegetarian they had some good options for a remote location.

Cool hotel, friendly stuff Very clean Comfortable beds

Getting to the hotel from the centers is tiring due to the road. You need to drive up mountains to get there. You should take this into consideration. I didn't like the breakfast. There was nothing to eat. Just jars of jam and butter, coffee, and cornflakes The breakfast price is high for what they offer.

The food, both for breakfast and evening dinner was of a high standard and well presented. The staff were very friendly and helpful. The position is great to explore the Alto Malcanatone.

Nothing much. Eggs for breakfast?

It was very clean, the bed was super comfy, the breakfast was varied and had everything we needed. The evening meals were amazing. The staff were super friendly and accommodating despite our inability to speak Swiss Italian!

Would have liked tea and coffee making facilities in the room. The Mountain View wasn’t quite a mountain but it didn’t matter or make a difference to the stay.

we were pleasantly surprised by the location at the top of a mountain not far from Lugano, the great restaurant downstairs, excellent breakfast and very pleasant personnel.

It was perfect for us for one night travelling from Germany to France.

The hotel is situated in a small mountain village with great views but twisty roads. The room was spacious enough for one with a large en-suite which had a good shower. There is a restaurant which was very busy and the food was excellent. Breakfast was continental with a decent choice. The staff were pleasant, friendly and very helpful. I’d happily stay here again.

I found the duvet a bit heavy for the warm weather but that was probably just me.

The room was clean, the staff was nice.

Too overpriced.

breakfast great. room basic but very clean

room window was over cafe seating area. customers were somewhat chaty.

Nature was great. Older rooms but very clean. Service was so nice! Great food. Chestnut cake was delicious

screens in room windows

beautiful surroundings, great restaurant, friendly staff, nice big garden, cleanliness

street noise

We really liked the clean and neat room, nice view to the garden. The staff was friendly. We had 2 really good dinners there with refreshing prossecco. Really happy.

The breakfast was missing any vegetables/eggs. There was no white yoghurt without sugar. The rooms were super hot, no A/C.

food, staff and location.

the rooms felt more like a youth hostel but clean and tidy.

in the middle of nature, good starting point for hikes. Restaurant is very good. Breakfast is good. staff is very nice. Free parking in front of hotel. No dog fee. We had a room with a garden view and it was very quiet.

Nice little hotel, rooms are basic but very clean and well kept. Everything works. Restaurant is really nice and the staff are friendly and helpful.Very good base for excursions to various attractions.

Simple accommodations, very basic, nothing fancy, but that was more than ok with me.

location was cool

the rooms are very outdated. sheets and towels need to be replaced pronto

very good breakfast, very nice location close to MTB trails and hiking tracks, restaurant must be good as well but we did not get a table. big parking space. all very tidy and clean.

rooms are tidy and clean but they are somewhat outdated. beds are quite soft but this is a matter of preference.

Nice hotel to stop by on the way The restaurant is great for having dinner

The room are bit old fashion and the price for value was a bit high

excellent location quite, up on the mountain, clean air, good food at the restaurant, good breakfast include ,good scenic location

staff kindest, they are busy attended restaurant and hotel at the same time