Hotel Vittoria - LuceHotels

The room was clean and modern. It was located close to an entrance to the historic city but at the opposite end to the one used by most tourists. The terrace of the hotel facing rolling hills and villages of Tuscany was fantastic. The staff were helpful and professional. Breakfast was limited but pleasant and fresh.

We had asked for parking but it was full when we arrived because it can hold only 4 cars. To find parking space close-by was difficult.

The Vittoria Design Hotel was spotless and beautifully maintained. Paula and the entire staff were incredibly kind and attentive, making my stay truly enjoyable. Everything was wonderful!

Great location about 100 meters outside the ZTL, with views of Siena from both the shared patio balconies. Small dorm fridge in room, as well as bottled water. Covered garage parking available for a very reasonable 6€ a night.

However, the parking garage is down a jaw-droppingly steep and narrow ramp that curves. Had to put my car in 4WD to drive out. The shower configuration is rather odd, so water ends up leaving the shower box and running into the main part of the bathroom. The heated towel rack was broken and dripped water onto the floor. The box covering the heater lost a bolt so was askew. Staff said they'd look into these issues.

Clean and nice hotel for 1 night.

Parking spots are not easy to access for a bigger car. This info should be described somewhere.

When we arrived there was a misunderstanding regarding our room but the staff was so great to fix it and made everything so we will be satisfied. The location was great. The fact that we had parking in the hotel. The view!! Thank you!!

The room will be much more comfortable if there will be more storage options.

Staff was very accommodation, as journey was interrupted by rail strike, in making arrangements for increasingly delayed check-in. Location is short walk to old city gates, and to series of escalator/travelators (through a mall also) to the train station.Decor was simple, clean and conducive to the stay.

No kettle or cups (in room or common are) to make hot drinks. There are commercial drink machine dispensers in the lobby though.

Okay location

Showers in bad condition, very noisy

It was great, Maria that welcomed us to the property was really nice and kind. She gave us some really nice tips. We love it.

The location, the bathroom, the hotel staff

The window on the first floor facing the main street (noisy at times), the lack of balcony or view

Location is good! Room is big. Clean. Comfortable

Very nice staff, they helped us a lot with parking, gave information about the city and the surrounding and suggested a very very good restaurant with local food.

We liked the location as it was within easy walking distance to the town square and many places to eat as recommended by Phillipo who worked there. We found him full of local knowledge and gave us all the information that we needed. The view from the bedroom window was great and it was very quiet. The bed and pillow were so comfortable.

The room could have been a bit better; the toilet seat was loose and so was the tap in the wash basin. The bathroom door was very noisy to open and close, I thought that it would break as it was a glass panel on a metal hinge. I mentioned this to Phillipo so I hoped that they would fix these little things.

nice view from balcony, from city center 15 min of walking, room was clean, communication with lady on reception is a bit hard especially in the evenings? but shes bery helpfull

smoking cigarettes on the reception

Good location and very comfortable bed, beautifull view in terrace.

- friendly stuff- it has parking- located 10 mins walk from the center

- Airco was not working- The shower was not nice, poor quality- noisy fridge- it’s on a main avenue so could be a little bit noisy during nights

Clean and functional space, with a great location! Staff were friendly and helpful!

Room was large clean and comfortable with ensuite. Location close to Citygate was good. lovely view from Terrace

No storage space just a standing open rack with hangers,, no drawer space. No kettle, cups or glasses in room although lady gave us these on being asked for them and on second day young man on reception provided kettle and cups. on arrival we were told no breakfast but on second morning young man told us to help ourselves to croissants and made us coffee. So overall confusing messages. We weren't expecting breakfast to be included but did think there would be somewhere to get some food and drinks in the hotel but there was no snack bar or restaurant,bar and no minibar in rooms.

Lorenzo on reception was really helpful and professional

We were given a different room to the one we booked online (it didn't have the terrace, fridge or extra bed). When we realised we were given a little discount which made it better. Would have preferred original room though!

the location was nice and the room was cleanish when we first arrived

the shower was broken, the room didn’t get cleaned and the hotel manager made us speak with the cleaner instead of apologizing

We loved this family run hotel. The location was a 10 as we within walking distance of one of the main entries to the city and having parking on site was wonderful. The rooms were clean and quiet and spacious. The staff was extremely charming courteous and available for any needs. Will definitely stay again Grazie