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4 Star Hotel
The casino area
Location
There was a top to a champagne bottle in the floor by my bed but I didn?t pop anything. Just move the bed skirt next time to ensure nothing is left behind.
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2 Star Hotel
The staff are always great and friendly. Quick, assertive and deliberate, waisting no no time to book and accommodate.
Cleanliness towels no services
Rooms are nice got better price then motel 6
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2 Star Hotel
It was fairly clean.
It was very quiet
Property clean Odessa, front desk..she's friendly & helpful.
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3+ Star Hotel
Cleaningness & Location
The location, easy access, very close to the Casino.
Cleanliness
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4 Star Hotel
We love the proximity to dining and kid friendly fun.
Staff
Ac didnt work fan was really sqeeky and way iver priced for being so terrible
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2+ Star Hotel
The room was nice and I loved the dog bed and treat.
Check in was fast.
By airport
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4 Star Hotel
The front desk personnel were wonderful. They were patient with all (I was not a problem guest ?) and kept the line moving. I really liked my room on the 18th floor, far away from the elevator as requested.
Clean fast elevators
I liked the free parking in the convenience of getting in and out
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2+ Star Hotel
unscrupulous area. wa asked for money to buy bullets
The price
Nothing
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3 Star Hotel
Very clean bathroom. Sheets were very clean, too.
The hideabed are dirty owners there say there 25-30 yeas old. Pretty disgusting, room smell like smoke and marijuana.
Not much
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3 Star Hotel
The location was great
The staff was rude
It was clean
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2+ Star Hotel
Staff was wonderful and very helpful
The nasty attitude of one of the front desk clerks on 02/12/25 at 3:00pm
As a customer who has been choosing this hotel on and off for 8 years - the safety and security, the staff is always friendly and accommodating, and the free delicious coffee and pastries is a plus!!
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2 Star Hotel
Location
The price of the hotel was great for being at the location it was at. The rooms were very spacious and had a fridge, stove, and mircowave. Great for families who are traveling!
Always clean, the front desk night clerk was awesome. Always friendly when we came back.
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2+ Star Hotel
Hair dryer did not work heater in room was so loud we couldn't sleep, had to turn it off, no tissues in bathroom, coffee was terrible.
Not much
Everything was exactly what we needed. Front Desk staff was amazing and extremely helpful.
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3 Star Hotel
Location
That there were two bedrooms and a full kitchen.
Very spacious and convenient for cooking. Insetead of going out to eat
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2+ Star Hotel
Not much
I liked the location. Beds are comfortable.
convenient location
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2+ Star Hotel
The room was clean and updated. The breakfast was great!
Location
The room was very spacious.
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4 Star Hotel
Ease of checking in and out. With no front desk staff, it's definitely introvert approved?
The room was perfect having everything we needed. Bed was outstanding, pillows great. Kasa keeps things quiet at night . . Love that!
Big kitchens and very clean hotel overall!
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2+ Star Hotel
Smell was unbearable, doors slamming all day and night, dogs barking, cigarette smell coming from outside, most disgusting experience ever never go back
great parking
Full fridge
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2+ Star Hotel
Quiet, room had a nice kitchen area. It seemed freshly remodeled
skimpy breakfast
The big spacious and clean room! The full size refrigeration, 2 burner stove top, microwave, free Wifi, free good parking, free breakfast. It?s a great room (very spacious!)
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3+ Star Hotel
The location was great, the room was great, the staff was great, and the experience overall was perfect. This is our new spot when we come to Reno, we absolutely loved it. Low Key, Nice, and everything is in walking distance.
The room was very nice. It was basically a 1 bedroom extended stay suite that could comfortable sleep multiple people.
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3 Star Hotel
Staff was friendly and breakfast was good
Dog friendly
Pre inspection is needed of room
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3+ Star Hotel
View
The friendly atmosphere and the employees make you feel welcome.
not much
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3 Star Hotel
They offered breakfast Saturday was ok. Sunday they could not keep up with the amount of people. Had no coffee. The person running it you could tell was over whelmed. She stated to people that what was out was what was left. That was at 8am 2 hours lef
Breakfast was not what I?ve experienced at other best western plus. Left a lot to be desired.
It had a shuttle to help you get around the area
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2+ Star Hotel
It was quiet
Location
Location
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2 Star Hotel
I like the coffee and juice in the morning.
Leaving
location
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4 Star Hotel
Our room was somewhat clean but there was a Starbucks coffee cup left in the room
Casino
Location: Right off the Freeway. the bed was comfortable in this room. The slots are very tight! did not hear a single bell ring all night?
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3 Star Hotel
new, convenient location
Management very helpful
It?s a new hotel and so it is very clean. It was an easy in and off the freeway. There were a few fast food restaurants within walking distance and a bistro on site.
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3 Star Hotel
Friendly staff. Clean rooms. Safe location.
Social hour & breakfast
Great bed and the breakfasts were really good.
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2+ Star Hotel
Location
The rooms were very nice clean and looked like remodeled.
Closed to the airport and fwy
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2 Star Hotel
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