3-Star Hotel

Sonesta ES Suites Reno

9845 Gateway Drive, Reno, NV - United States
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Sonesta ES Suites Reno
1/46
  • Overview & Photos
  • Policies
  • Amenities
  • Reviews
  • Rooms
  • Map
$228
per night

3-Star Hotel

Sonesta ES Suites Reno

9845 Gateway Drive, Reno, NV - United States
View Map

Top Amenities:

Free Internet AccessHealth ServicesSwimming PoolKitchen/KitchenetteFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

7.4

Good

Based on 322 reviews

Location Of Hotel

8

Hotel Cleanliness

7.8

Hotel Staff

7.9

Overall Quality

7.4

Show 53 Verified Reviews

About

Located 4.5 miles from Reno-Sparks Convention Center, Sonesta ES Suites Reno offers 3-star accommodations in Reno and has a seasonal outdoor swimming pool, a fitness center and a shared lounge. 4.8 miles from Lakeridge Golf Club and 5.8 miles from Washoe County Golf Course, the property has a tennis court and barbecue facilities. Free WiFi is available throughout the property and National Automobile Museum is 8.1 miles away. The rooms will provide guests with a fridge. Guests at the hotel can enjoy a continental breakfast. Speaking English and Spanish at the 24-hour front desk, staff will be happy to provide guests with practical advice on the area. Nevada Museum of Art is 8.2 miles from Sonesta ES Suites Reno, while Pioneer Center for the Performing Arts is 8.3 miles from the property. Reno-Tahoe International Airport is 3.1 miles away.

Guest Policies

Check-in:

After 16:00

Check-out:

Before 11:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool #1: Closed from Mon, Dec 16, 2024 until Sat, May 31, 2025 A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. When traveling with pets, please note that an extra charge of $75 fee per stay for stays up to 7 nights; $150 for all longer stays applies. A maximum of 2 dogs per room is allowed.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Swimming Pool
Kitchen/Kitchenette
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services:

Accessibility meeting spaces available
Accessible bathtub available
Accessible entrance to swimming pool
Accessible parking
Accessible registration desk available
Accessible rooms through interior corridor available
Accessible rooms with 32-inch wide door opening available
Accessible route to business center
Accessible route to fitness center
Accessible route to guest rooms
Accessible route to the registration desk available
Accessible shower available
Accessible toilet
Accessible vanities available
Closed-caption TV
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Flashing door knocker available
Free Wi-Fi
Hearing accessible room and/or kit available
Hygiene certification
Kid-friendly dining
Kitchen
Kitchenette
Lowered deadbolt on doors available
Lowered electrical outlets available
Lowered night guard on doors available
Lowered view port in doors available
Mobility accessibility available
Non-slip grab bar available
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Refrigerator
TTY/TDD compatibility available
Tennis court & equipment
Visual alarms
Wheelchair accessible

Guest Rating

7.4

Good

Based on 322 reviews

Location Of Hotel

8

Hotel Cleanliness

7.8

Hotel Staff

7.9

Overall Quality

7.4

Pros +

  • Staff was friendly and breakfast was good
  • Dog friendly
  • Pre inspection is needed of room

Cons -

  • They are working on it so no. The outside just need some love
  • The closet was broke, the cable was out over 24hrs. The room was small. The shower pressure was really low. The room had a bad odor.
  • Room with non functioning shower

Business Traveler (31)

Solo Traveler (31)

Traveling as Couple (110)

Family with Young Children (133)

Family with Teens (14)

Senior Traveler (5)

Group Traveler (21)

8
4/16/2025
Staff was friendly and breakfast was good
They are working on it so no. The outside just need some love
2
1/26/2025
Dog friendly
The closet was broke, the cable was out over 24hrs. The room was small. The shower pressure was really low. The room had a bad odor.
1
1/22/2025
Pre inspection is needed of room
Room with non functioning shower
5
9/7/2024
Location
Common areas(doorways, elevator) were filthy). The bathroom floor was riddled with imperfections and the room smelled unclean. The mattress to the pull out sofa was ready for the refuse pile.

Room Options

1/4

Studio Queen Roll-In Shower - Mobility / Hearing Accessible

570 sqft • 1 Queen and 1 Sofabed

Accessible roomBath or ShowerCoffee/tea machineCrib(s)

Room Details and Photos

1/5

Studio Suite King - Hearing Accessible

570 sqft • 1 King and 1 Sofabed

Accessible roomBath or ShowerCoffee/tea machineCrib(s)

Room Details and Photos

1/4

Two Bedroom Suite - King in Each - Hearing Accessible

700 sqft • 1 King • 1 King • 1 Sofabed

Accessible roomBath or ShowerCoffee/tea machineCrib(s)

Room Details and Photos

1/5

Two Bedroom Suite King and King

700 sqft • 2 King

Additional bathroomAir conditioningBlackout curtainsCloset

Room Details and Photos

1/2

Hearing Accessible One Bedroom Suite King

571 sqft • 1 King

Accessible roomAir conditioningBlackout curtainsCloset

Room Details and Photos

1/15

Mobility / Hearing Accessible Studio Suite Queen Bathtub

571 sqft • 1 Queen

Accessible roomAir conditioningBlackout curtainsCloset

Room Details and Photos

Location

Sonesta ES Suites Reno

9845 Gateway Drive, Reno, NV