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2+ Star Hotel
Nothing
Hot chocolate. Baked cookies. Price.
Clean , everything worked as expected
price per night
includes taxes & fees
2+ Star Hotel
Clean, location and great breakfast with coffee 24 hrs. Pet friendly but very expensive at $75 for 1-4 days. 1 day is $75.
Clean and comfortable
Compliments to the buffet staff. One of the better breakfast setups I've experienced. Very clean , well-stocked and organized.
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includes taxes & fees
2+ Star Hotel
Location was great
I did not get the king size bed I paid for
Location and breakfast
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3 Star Hotel
Good location to UMass Lowell
The girl at the front desk for the night shift, was extremely professional and unequivocally highly intelligent. I would consider her for an upper management position in any industry.
I loved the gentlemen at the front desk. Hotel employee and another man checked us in. I loved the room with the exception of a slow running toilet and no plunger.
price per night
includes taxes & fees
3 Star Hotel
Location and nice service
The location is perfect. Breakfast is great. Receptionist is very nice.Rooms are clean.
Staff was very helpful and friendly. Trash was everywhere outside for two days. Pool was lovely. Disappointed the hot tub was broken. Staff said they were waiting on a part. Breakfast was delicious. Rooms are outdated
price per night
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2 Star Hotel
Access
The room was a former smoking room. There were ants on the floor. Seemed like the room was coated in some type of cleaner to mask smell. Disappointed.
Nothing everything was bad. They have bug bug.
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2+ Star Hotel
Convenient and room had been recently redone
Location
Lobby and parking
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3 Star Hotel
Very quiet. Everything you need was supplied- full kitchen. Breakfast awesome
The included breakfast was really great!
Wonderful hotel
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2 Star Hotel
Front desk employee is the best. Whatever it is, she will help you..?
Even though we occupied the smoking room, it seemed like there was no attempt to even freshen the room. The microwave had black tar at the top of it, also had previous drug stains in the bathroom, shower and on the ceiling. Door was banged in previously.
The employees
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3+ Star Hotel
Location cannot be beat
The best and most Colonial authentic place to stay in Newburyport! Real classic luxury rooms, modernized with the right amenities and the friendliest staff. RIGHT in town and with parking, too? You cannot beat it
Location, breakfast
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2+ Star Hotel
Room was quiet. Bed was comfortable
ALL: PEOPLE- PROPERTY - LOCATION - QUIETNESS - CLEANINGLESS
Location is great but the cleaningness wasn¿t the sheets were yellow the room smelled I didn¿t stay my whole night i left by 3 am
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2+ Star Hotel
It was clean and the breakfast was great!
buffet breakfast
Continental breakfast offered
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2+ Star Hotel
Clean lots of room in room
Clean, quiet, good breakfast
The room and the hotel were well-maintained.
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3 Star Hotel
LOCATION
The staff was great and accommodated my early check-in request. I would definitely stay here again.
Staff at breakfast was not helpful or friendly
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3 Star Hotel
After a long 24hrs of flying, we were able to check into our room early. The man who checked us in was very pleasant! Hotel was amazing!
The staff is very friendly and helpful! The rooms are clean. Breakfast included with price of the room is a nice benefit. Having a fitness center open 24 hrs was also nice.
The room was great
price per night
includes taxes & fees
3 Star Hotel
Service
Staff
Helpful staff, clean and good breakfast.
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3 Star Hotel
Hotel was excellent, morning was staff was really nice. Night staff was really rude. I don't think she should be working if she cant deal with people. didn't seem she liked her job
Rooms are large and spacious.
Free breakfast and the location.
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2+ Star Hotel
location
Location
The smell in the hallway
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2 Star Hotel
Everything
It was a great location and very clean.
their flexibility to our schedule and somebody always available to help.
price per night
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4+ Star Hotel
I was charged double???
Pool was not open
Everything! The staff were polite, professional, and very friendly.
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3 Star Hotel
clean quiet good price on the weekend as it is located in a business park area
Clean and friendly staff
Very clean and comfortable hotel
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2+ Star Hotel
The cab service that picked us up came and picked us back up after our concert
Proximity to Lowell umass college
Nothing
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3 Star Hotel
The indoor pool was closed, they said we could use the pool at the hotel down the street. This was unacceptable as it was freezing temps outside and I had my 1 year old and 4 year old. Very disappointing for me and the children! No hot water to shower.
Friendly staff
The room was beautiful
price per night
includes taxes & fees
2+ Star Hotel
Great
They went above and beyond for breakfast. Most options I have seen at any of the chains.
The hotel was under renovations. Ants were in the hotel room. No pool! When it said there was reason why I booked. Because of the renovations occurring. Just wish I knew it was being under construction
price per night
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2 Star Hotel
Price and mattress
Pool
The pool. Very clean grounds
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3 Star Hotel
Room setup and location
Breakfast is good and kitchen staff is friendly.
Breakfast Staff was nice, but hot breakfast was finished early. Fruits were gone by 9am.
price per night
includes taxes & fees
2+ Star Hotel
Breakfast served and proximity to event
Everything
Proximity to where I was going. Breakfast is always fine
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4 Star Hotel
Location and food quality.
Run-down and sloppy. The bed was not completely covered, the curtains in the hallway were torn. --- $ for this quality an outrage
Free cookies!
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2 Star Hotel
Parking
Loved the hotel. Close to the beach.
I was pleasantly surprised when i walked in to the fluffy beds and warmed room. Was the only place with rooms acailable, a lesson to not read a book by its cover.
price per night
includes taxes & fees
2+ Star Hotel
The location is great. Lots of parking and restaurants near by.
Location
There were ants/ bugs everywhere and black mold on the shower curtain.
price per night
includes taxes & fees
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