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2 Star Hotel
The owner was so nice. I arrived early and he got my room ready.
Friendliness of staff
The motel kitty, the staff and the chairs outside were great.
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3 Star Hotel
That they are pet friendly and the bathroom was very nice.
Location, staff and value
Room was nice, but drafty. Great staff. Restaurant/bar was a bonus¿good food and great staff.
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2+ Star Hotel
Friendly owner ! Very nice for an older Motor Inn. We felt safe. And the shower was sooo cute. Comfy bed.
Clean
The friendliness of the staff and the cleanliness of the room and area
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2 Star Hotel
The porch
A very nice room and great value. The staff was very helpful. Everything was very neat and clean
This is the only hotel we stay at when we come up to the Cherokee area. The staff is always friendly and the area is nice and quiet.
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2 Star Hotel
Very affordable, clean, and loved the beds.
Location was convenient.
The motel was very nice and clean. Good location.
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3 Star Hotel
No. We will stay here again.
Upon arrival at 7:45 pm apart from the desk area the entry was dark and kind of eerie. Guy at desk said that he needed my debit card for incidentals. Why? No TV remote in room. Desk guy says come get it if I wanted it. That?s crap
The lovely young staff member at the front desk. I wish I?d gotten their name but they were fantastic. They used A cane &!helped fixed all my reserv. issues. Did their best to get the owner/manager?! To understand the issue I was having. Was Gr8 at job
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2+ Star Hotel
Convenient to local establishments
Parking
Beautiful view of downtown Asheville, right on the bus line, lots of restaurants nearby. Covered parking. Very close to Mission hospital.
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2+ Star Hotel
It was clean and the breakfast was great.
Very friendly staff, very clean, excellent breakfast
Close to Biltmore Estate Breakfast very good and the breakfast attendant was friendly and professional
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3 Star Hotel
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2+ Star Hotel
The cleanliness of the property
Location was good and front desk clerks were friendly and very helpful.
Dark out shades were very nice. The beds and pillows were comfortable. There was no carpeting in room.
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3 Star Hotel
Love this place because it?s dog friendly and close to everything in DT/RAD
Location
The staff is amazing and work hard to keep property clean and safe. Very helpful
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2+ Star Hotel
Quality cleanliness and friendly employees
Nice hotel hood location clean rooms
The staff was fairly accommodating. They couldn't provide much about the area for thing to do.
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2 Star Hotel
Peaceful quietude & secluded privacy. I truly enjoyed the beautiful mountainously majestic uplifting scenic views. Upon a wonderful balcony, while breathing serene mountain fresh air. Cheaper (under $---) inexpensive prices per night! Conveniently located
I truly enjoyed the beautiful mountainously majestic uplifting scenic views. Upon a secluded balcony and with mountain fresh air.
view.
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3 Star Hotel
The room was good!!
Clean and quiet
Nice, clean, almost feels upscale..... BUT
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2+ Star Hotel
It was a tie between the staff (customer service), location in proximity to my destination, and the overall room.
It?s quit for the most part and staff is awsome
Nothing
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2+ Star Hotel
Overall it was clean and the bed was comfortable.
The air conditioner was noisy all night?it was impossible to sleep. A terrible experience? Please fix that rattling sound so guests can get some rest.
Hotel is bright and nice staff at reception. Kudos to Cashmere. The hotel smell nice all throughout. Rooms are well appointed with toiletries and a coffee machine. Breakfast was very nice with chobani yogurt and pancake machine and outdoor terrace.
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2+ Star Hotel
That Adam and our sons were able to get to be together which is not often because of the Hurricane Helene destroyed our home and my brain injury is why I screwed up the FEMA application and despite Adam trying to get them to understand I have a TBI
Location
This is a motel. Room wasn?t just dated: it was worn. Not awful, but too expensive for the quality of the room.
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3 Star Hotel
The rooms that have two queen beds are located on the front of the hotel which borders a very busy street and we had to turn on white noise machine on high to deaden the street sounds.
The size of the shower/bathroom were nice, updated decor, quick trip to downtown Asheville, comfy desk chair and work station space. Glad that Asheville had a curfew from 11p-6a due to hurricane Helene edfects to cut down on street noise out front.
Staff was very helpful.
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2+ Star Hotel
Location
Convenience to the airport.
It was clean, quiet and right location for where I needed to go.
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3 Star Hotel
Location
This hotel should not be allowing guests. It?s very dirty and smells disgusting. Room was not cleaned properly. Hotel had incorrectly checked someone else in under my reservation. Hotel never checked my ID. Very disorganized hotel right now
The AC/heater made noises throughout the night, minimizing the sleep we got.
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3 Star Hotel
Bed was comfy!
The worst experience- the night manager harassed, berated, bragged to staff about ?did you see how I belittled her physically and mentally? and told us to go home after he demanded we return to the lobby hours after checking in when we were asleep.
location cleanliness
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2 Star Hotel
Location
The service with a smile and always ready to help.
Comfortable bed. Teresa at front desk was very nice.
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2+ Star Hotel
The rooms were very quiet, beds were very comfortable
The location was convenient for our trip to see the Biltmore Estate. The view was amazing. I enjoyed the enormous hot tub. The room was perfect and the staff was courteous. We did not have any disturbances at any time especially as we slept.
The location was off of the main road so no traffic noise. Room was spacious. You weren't able to hear if there were anyone in the room next to you.
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2+ Star Hotel
Cleanliness safe location
I loved the convenience and the amenities, the front desk person was great.
Friendly staff and very clean room
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2+ Star Hotel
The room was a good size and clean.
It was clean
Friendly staff
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3+ Star Hotel
Beautiful setting!
location, friendly staff
We overall had a great experience here. The location and views are amazing and the hotel was nicely decorated for the holidays. I wasnt aware that its a religious based hotel and was shocked by that but it wasnt an issue.
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4 Star Hotel
The staff was incredibly helpful and couldn't have been nicer.
Stayed here for an extended weekend with my daughter. Great location. Next door to the Biltmore House. Very clean and spacious. Everyone was nice and friendly. I will definitely stay here again.
It?s awesome location proximity to restaurants etc.
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3+ Star Hotel
Bistro
Decor
Great location. Super clean! Friendly competent staff..
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2 Star Hotel
Nothing
I first picked a small cabin because it slept 6. I didn't realize how small it was until we got there and I realized it was definitely not going to work for 5 adults and two toddlers. The staff worked with me to cancel that cabin and get a bigger one.
Cute and quaint
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2 Star Hotel
The deadbolt couldn?t be locked
Toilet broken in my room. Room was not very clean upon checkin
I was surprised by the nice staff they really cared that you had a good stay with them. Any problem I had was quickly resolved by the staff. And pets stay for free I just loved this feature!
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