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Top Amenities:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 64 Verified Reviews
Featuring an outdoor pool, free Wi-Fi access, and a continental daily breakfast, this hotel is in Waynesville, North Carolina. Balsam Mountain Preserve is a 10-minute drive away. Cable TV, telephone, and alarm clock are standard in each room at Best Western Smoky Mountain Inn. Ironing facilities and a sitting area are included in all rooms as well as a microwave and small refrigerator. A vending machine with snacks and drinks and free parking are available on site at the Smoky Mountain Inn. A business center and a 24-hour front desk are also available. Lake Junaluska Golf Course is a 7-minute drive from the North Carolina hotel. Haywood Arts Regional Theater is 3 miles away. Queen's Farm Stables features horseback riding and is an 8-minute drive away.
Check-in:
After 16:00
Check-out:
Before 11:00
Pets:
Pets are not allowed.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Please note that additional charges will apply to guests with pets and guests smoking in non-designated areas. Contact the property for more details.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Cleanliness safe location
- I loved the convenience and the amenities, the front desk person was great.
- Friendly staff and very clean room
Cons -
- I wish the sheets were a little softer and the carpet could use a shampoo.
- N/A
- The breakfast options declined over our stay. In other words, someone did a poor job of ensuring there were adequate supplies on hand to meet patron needs. Specifically, we ran out of fruit, microwaveable eggs, and waffle batter.
Top Quotes:
"Good location, clean and comfortable room, nice view. Breakfast room was well stocked and serviced."
"Friendly staff, great room, absolutely gorgeous view."
"Clean, friendly, close to civilization with romantic mountain views"
Business Traveler (34)
Solo Traveler (57)
Traveling as Couple (247)
Family with Young Children (141)
Family with Teens (19)
Senior Traveler (7)
Group Traveler (46)
Room Options
Double with 2 Double Beds - Non-Smoking
sqft • 2 Double
Room Details and Photos
King Room with Bath Tub - Disability Access/Non-Smoking
324 sqft • 1 King
Room Details and Photos
1 Queen Bed
270 sqft • 1 King and 1 Sofabed
Room Details and Photos
Queen Room with Two Queen Beds - Mobility Accessible
324 sqft • 2 Queen
Room Details and Photos
Accessible - 2 Queen
270 sqft • 1 Queen
Room Details and Photos
King Room - Non-Smoking
sqft • 1 Double
Room Details and Photos
Location
Best Western Smoky Mountain Inn
130 Shiloh Trail, Waynesville, NC
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