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4 Star Hotel
Definitely the location
The staff was friendly and dedicated to hospitality
Location close to Michigan Avenue!
price per night
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2+ Star Hotel
I enjoyed my stay at your motel only thing that frustrated me is ever email I got this far said parking was free and when I get to your facility parking is $30 a night which after taxes is $75 if you would have sent emails say it changed I would have unde
Great Location close and walking distance to restaurants like Maggiano's, Portillo's, Hooters, McDonald's, Starbucks and attractions. Free Parking was a great perk. I would definetly stay there again.
La ubicación es excelente. Tener parqueadero es una ventaja muy grande Habitación amplia y limpia
price per night
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2+ Star Hotel
Nothing really checking into this hotel was the absolute worst it was a 2 hour process and the no contact with people is just ridiculous there were no room service to call for towels we had none nothing this hotel was one of the worse hotels seen
Nothing. This was a horrible experience from start to finish.
It was a very great location and the price was very affordable.
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2 Star Hotel
location
Quiet and old.
Price & inconvenience
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3+ Star Hotel
I loved the lounge and pool areas
Location
A very clean and comfortable room here. The bed was awesome! Well appointed room great for one or two persons. Great atmosphere overall. Excellent attentive and caring staff here. In a prime downtown location. I highly recommend a stay here.
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2+ Star Hotel
Location
Patio deck
Price
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3 Star Hotel
Fridge broken. Maintenance. Button on back of fridge 2 dismantle. Everything froze after. Coffee pot didn't work. Bed. No box springs. Husband back issues. Shower sprayed water everywhere. Pot homeless on sidewalk by entrance.
Location was pretty good.
I like the way the front desk lady in the morning served us. She was humble, kind and helping.
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2+ Star Hotel
It was on Michigan Ave
Location.
Most of the staff was nice.
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4 Star Hotel
Cleanliness friendly staff. Excellent breakfast!
Great hotel but wow what a super breakfast.
The location, the site from the room, and Hotel hospitality was absolutely fantastic
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4 Star Hotel
It is near downtown
Location
Location
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4 Star Hotel
Nice well stocked room and very clean. Everyone was welcoming of the hotel staff. Delicious cuisine at the in house restaurant. I enjoyed the corner lounge on the 3rd floor. I recommend this hotel for all travelers.
The location is central and easy to navigate from.
Location.
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4 Star Hotel
Location
One elevator servicing floors 11-41 was ridiculous, and the second elevator has apparently been out of service for YEARS!
The staff was exceptional and the location was perfect for our visit.
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4 Star Hotel
Location
I liked the privacy that the hotel offered, yet the $100.00 Dollar security deposit was not included on the initial reference and confirmation number on the receipt.
The location, much of the view, comfortable bed, friendly staff.
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3 Star Hotel
Clean and neat
Location, very clean and breakfast was great.
The location was very convenient, it was close to restaurants and everything! The room was nice and comfy. We like the shower so much! It was clean and water was hot for very cold weather. The hotel free breakfast was good beyond we expected too!
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4 Star Hotel
The location of this hotel, on Michigan and Wacker, is outstanding if you're a tourist. You're in walking distance of Millennium Park, the Art Institute, other hotels and the Riverwalk. The rooms are modern, fun and neat.
Clean and efficient rooms centrally located to Downtown Chicago business area.
We love staying here!
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4 Star Hotel
It smelled musty
Charged extra for a view and a wall was blocking the window
Location is great.
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3+ Star Hotel
communication between the customer rep on chat and the customer rep checking us in. Requests were not communicated from the chat.
Good size room with the view
great breakfast
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4 Star Hotel
Safety.. location was great.. and very clean. Staff was friendly and helpful.
Great experience with staff and hotel for family with sensory needs. 4th floor lounge is the best a relaxed space you can order breakfast or dinner bites from the bar but also hang out with your own food. It was excellent. Also liked the pool and room.
The breakfast was GREAT
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4+ Star Hotel
Gaby our host!! Wow. It felt like family.
Quiet, comfortable, clean
Location
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4 Star Hotel
The lobby
Esthetics
The location was close to millennium park, the lyric opera house and state street which is everywhere we wanted to go. The speakeasy theme was incredibly well done!
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2+ Star Hotel
Wonderful, hot breakfast buffet with staff continuing to replenish it
Location
Excellent hot buffet breakfast
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3 Star Hotel
Yes the valet parking staff ware not friendly they rude and bad attitude
Hot Tub
The price was unbeatable, and the location was perfect. The hotel was very clean, and the staff was as good as it gets. Honestly, it was one of the best overall hotel experiences I have had in a long time.
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3+ Star Hotel
Very accessible
I booked a 1 bed room instead of 2. The receptionist upgraded me to a 2 bed room for free. The parking garage is right next door that they validate for $40 per day vs the $80 it would typically charge. Location is perfect. Coffee shop attached.
Great place to stay with our puppy.
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2+ Star Hotel
The view from the room & the shower
The price was different from what I quoted.
The lounge area was a really great perk if you would like to get out of the room for a bit without having to leave the hotel. The outdoor deck was also great. In addition, the included hot breakfast was decent and added to the comfortable and convenience
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3 Star Hotel
Location staff friendly
Breakfast
Ticket system for breakfast and breakfast options were sub par, the room door lock was broken, one of the beds was also not properly secured.
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4 Star Hotel
This was the loudest hotel I have ever been in. We heard every single sound from our neighbors and every word spoken on the street. The staff was nice but not available. The hallways and elevators were full of trash.
The location is great and the rooms were both clean and generously sized. Very convenient to transportation & walking around Chicago.
Location
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4 Star Hotel
The free water and cookies.
Location, near to the most of the atractions in Chicago, We loved it!
Overall decor, location, friendliness of the staff
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3+ Star Hotel
Room was clean & I like the location.
The room itself was a nice vibe l.
Location and staff were friendly.
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4 Star Hotel
Customers service
The staff and location.
The location was perfect for everything we were attending
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3+ Star Hotel
Location was great and the views were amazing.
The fridge in the room was iced up and the door wouldn't close.
The great service from start to finish.
price per night
includes taxes & fees
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