4-Star Hotel

citizenM Chicago Downtown

80 East Wacker Place, Chicago, IL - United States

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Amenities
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^$152

per night

4-Star Hotel

citizenM Chicago Downtown

80 East Wacker Place, Chicago, IL - United States

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Top Amenities:

Free Internet AccessRestaurantFitness CenterBusiness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/Facilities

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Guest Rating

9

Exceptional

Based on 3886 reviews

Location Of Hotel

9.7

Hotel Cleanliness

9.3

Hotel Staff

9.1

Overall Quality

9

Show 14 Verified Reviews

About

Featuring a shared lounge, a restaurant as well as a bar, citizenM Chicago Downtown is located in the center of Chicago, one mile from Ohio Street Beach. This 4-star hotel offers a 24-hour front desk, a business center and free WiFi. Oak Street Beach is 1.5 miles away and Cloud Gate – The Bean is a 7-minute walk from the hotel. At the hotel, the rooms have a desk. Every room is equipped with a safety deposit box and some feature city views. Guest rooms in citizenM Chicago Downtown are equipped with a TV with cable channels and an iPad. Guests at the accommodation can enjoy a buffet breakfast. Popular points of interest near citizenM Chicago Downtown include Millennium Station, Millennium Park and Shops at Northbridge. Midway International Airport is 11 miles away.

Guest Policies

Check-in:

After 14:00

Check-out:

Before 11:00

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival. Breakfast is available from 6am to 11am at $18.95 plus taxes. Late check-out fee from 2pm is $69 plus taxes. The property accepts credit cards and debit cards. Cash is not accepted. When booking more than 10 rooms, different policies and additional supplements may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access

Restaurant

Fitness Center

Business Center

Handicapped Rooms/Facilities

No Smoking Rooms/Facilities

Amenities & Services:

Business center

Facilities for disabled guests available

Fitness center

Free Wi-Fi

Non-smoking property

Non-smoking rooms available

Restaurant(s)

Wheelchair accessible

Guest Rating

9

Exceptional

Based on 3886 reviews

Location Of Hotel

9.7

Hotel Cleanliness

9.3

Hotel Staff

9.1

Overall Quality

9

Pros +

The location of this hotel, on Michigan and Wacker, is outstanding if you're a tourist. You're in walking distance of Millennium Park, the Art Institute, other hotels and the Riverwalk. The rooms are modern, fun and neat.
Clean and efficient rooms centrally located to Downtown Chicago business area.
We love staying here!

Cons -

The hair conditioner and towels. Everything else is perfect!
The refrigerator in the description when booking should state a ?small refrigerator drawer?.
The shower was broken and we had to shower thru a little tube hose every single day

Business Traveler (259)

Solo Traveler (355)

Traveling as Couple (542)

Family with Young Children (164)

Family with Teens (1)

Group Traveler (101)

9

11/13/2024

The location of this hotel, on Michigan and Wacker, is outstanding if you're a tourist. You're in walking distance of Millennium Park, the Art Institute, other hotels and the Riverwalk. The rooms are modern, fun and neat.

10

11/4/2024

Clean and efficient rooms centrally located to Downtown Chicago business area.

10

9/10/2024

We love staying here!

The hair conditioner and towels. Everything else is perfect!

9

9/3/2024

Location

The refrigerator in the description when booking should state a ?small refrigerator drawer?.

Room Options