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2 Star Hotel
No hair dryer Dirty No amenities
Nice staff, prices are decent
Nothing
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2+ Star Hotel
My room was well cleaned and smelled fresh. I also appreciate that I was away from the elevator bank.
The room was clean!!!!
The staff were nice and helpful.
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3 Star Hotel
The suite and the breakfast!
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2 Star Hotel
Rooms-were not clean and blood on floor.
Prices
NEW ESTABLISHMENT MODERN AND GREAT LOCATION ACROSS FROM THE MALL AND RESTAURANTS
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2+ Star Hotel
Proximity to entertainment, restaurants nts, etc.
the location was convenient
Location
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3 Star Hotel
Location is great.
The hotel staff was very helpful and accommodating. They made our stay very nice. They kept the rooms and common areas very clean.
Absolutely horrible experience! The room was absolutely filthy, stained and run down! The staff was rude. We had reservations for two rooms and they put us on separate floors (our friend is deaf¿absolutely unacceptable!). Worst hotel experience!
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3 Star Hotel
The beautiful scenery overlooking Liberty U. with the Blue Ridge Mountains in the background.
The staff was friendly. And I enjoyed the indoor pool. It is located near the mall and a lot of restaurants.
Clean!
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3 Star Hotel
The spacious room was very nice and although we did not eat, the free breakfast is a nice bonus as well.
convenient location and ease of check in
Pool
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3 Star Hotel
Friendly staff and clean.
I have a complaint to make and I can?t speak to anyone I would like to be contacted.
I love the front desk representatives and the warm lighting as you enter.
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2 Star Hotel
The location
Location and friendly staff
We were desperate for a room due to power outages from the storm. They had one and the desk clerk rearranged some bookings do we could be on the first floor. My husbands blood sugar dropped early in the morning, the night desk clerk was very helpful
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2 Star Hotel
Cable was fine
sucked very badly booked online for the wrong date and they would not let me reschedule. Ended up with crappy room on a night I didn't need.
Easy to get in, easy to get out.
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2+ Star Hotel
Close to airport, clean, friendly staff, excellent amenities including a Peloton which was an unexpected surprise.
major decline for a relatively new hotel. I have stayed here multiple times/ year since new
Price , food
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3 Star Hotel
The room was very spacious
Quiet
Entire staff was cordial and helpful.
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3 Star Hotel
Everything...the bed was super comfy, the kitchenette was a bonus and the breakfast was phenomenal...grits, smoked sausages, toast, eggs and cerals
Charged my credit card for the hotel stay plus $125, a fee for an alleged pet mess in the hallway, which I dispute since I cleaned up after my dog. The hotel's explanation of the charges was unclear, causing unnecessary stress.
one of the employees was very professional and always asking my son if he needed anything. Even after breakfast hours, he resourced him a yogurt. He made it very positive for us.
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2 Star Hotel
It was away from all the other hotels
It was quiet and close to Liberty University
It was close enough to the highway
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3 Star Hotel
This hotel was not as advertised. I booked this as a anniversary getaway with my husband. The pictures advertised a hot tub and pool but we got there and the hot tub is no longer there and the pool was closed it was highly disappointing
Room was nice, but was not made up second day...coffee was no replinished
The staff was very friendly. The hotel room was clean.
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2+ Star Hotel
Hotel staff were great. The breakfast was good.
The breakfast was good and the lemon infused ice water in the lobby was a nice touch. Hotel was clean and appeared well maintained.
Very comfortable room, friendly staff, great amenities, and breakfast was good.
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2+ Star Hotel
This hotel is located directly across from the mall and within 10 min of Liberty University.
Location
Staff were friendly
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1 Star Hotel
Location
Price
Location
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3+ Star Hotel
The location was perfect for having an enjoyable weekend.
Hotel and the location are beautiful, Xmas decorations brings you to Xmas wonderland. The outside walkway it¿s amazing. Staff went above and beyond to let us park our car with the trailer. The hotel is spotless clean great views. Will go back
The second room we were placed was perfect!
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2+ Star Hotel
Breakfast
Workers were friendly, location was wonderful
This hotel was very quiet, comfortable and clean! Very pleased with our purchase!
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2+ Star Hotel
Room was clean and a good size. Nice hot breakfast that had a few different options each morning.
Location
Cleanliness. Free breakfast
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4 Star Hotel
Service is great
The hotel is wonderful and the staff is great. Sometimes problems will happen but the staff will do just about everything to help out.
location and rooms were updated
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