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2+ Star Hotel
Quality cleanliness and friendly employees
Nice hotel hood location clean rooms
The staff was fairly accommodating. They couldn't provide much about the area for thing to do.
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2 Star Hotel
Large clean room.
Excellent, clean, neat, friendly staff, very helpful. Felt very safe there
Quiet
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3 Star Hotel
No. We will stay here again.
Upon arrival at 7:45 pm apart from the desk area the entry was dark and kind of eerie. Guy at desk said that he needed my debit card for incidentals. Why? No TV remote in room. Desk guy says come get it if I wanted it. That?s crap
The lovely young staff member at the front desk. I wish I?d gotten their name but they were fantastic. They used A cane &!helped fixed all my reserv. issues. Did their best to get the owner/manager?! To understand the issue I was having. Was Gr8 at job
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2+ Star Hotel
It was clean and the breakfast was great.
Very friendly staff, very clean, excellent breakfast
Close to Biltmore Estate Breakfast very good and the breakfast attendant was friendly and professional
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2+ Star Hotel
It was a tie between the staff (customer service), location in proximity to my destination, and the overall room.
It?s quit for the most part and staff is awsome
Nothing
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2 Star Hotel
The staff is great
Next to Outbacks Steak House
Location
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2+ Star Hotel
The ge
It was a little nook.
There was hair on the towels. Trash from a previous stay, bin had not been emptied prior to our arrival. No hand soap in bathroom. People smoking cigarettes in the elevator regardless of no smoking signs.
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2+ Star Hotel
Convenient to local establishments
Parking
Beautiful view of downtown Asheville, right on the bus line, lots of restaurants nearby. Covered parking. Very close to Mission hospital.
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2+ Star Hotel
That Adam and our sons were able to get to be together which is not often because of the Hurricane Helene destroyed our home and my brain injury is why I screwed up the FEMA application and despite Adam trying to get them to understand I have a TBI
Location
This is a motel. Room wasn?t just dated: it was worn. Not awful, but too expensive for the quality of the room.
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2 Star Hotel
Nothing
Was able to get a handicap room on 1st floor.
This was the very worst experience I have ever had!!! The staff was extremely rude and the old man smelled of cigarettes bad! They charged my card twice 3 mins apart. Then charged a deposit twice (by accident) and never returned one of them.
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3 Star Hotel
Location
This hotel should not be allowing guests. It?s very dirty and smells disgusting. Room was not cleaned properly. Hotel had incorrectly checked someone else in under my reservation. Hotel never checked my ID. Very disorganized hotel right now
The AC/heater made noises throughout the night, minimizing the sleep we got.
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3 Star Hotel
The room was good!!
Clean and quiet
Nice, clean, almost feels upscale..... BUT
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2 Star Hotel
Had smell of animals in the room
Did not get disturbed, the bed was very comfortable.
The shower was not maintained, curtain rod was bent and curtain would not stay closed. Strange smell in both the hallway and room, all areas felt dark and uninviting. Stay somewhere else.
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3 Star Hotel
Love this place because it?s dog friendly and close to everything in DT/RAD
Location
The staff is amazing and work hard to keep property clean and safe. Very helpful
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3 Star Hotel
Bed was comfy!
The worst experience- the night manager harassed, berated, bragged to staff about ?did you see how I belittled her physically and mentally? and told us to go home after he demanded we return to the lobby hours after checking in when we were asleep.
location cleanliness
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2 Star Hotel
Pet Friendly
The pool area. The bed was comfortable. The staff was very friendly.
Easy to get in and out. Friendly staff
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2+ Star Hotel
The room was a good size and clean.
It was clean
Friendly staff
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3+ Star Hotel
Bistro
Decor
Great location. Super clean! Friendly competent staff..
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2 Star Hotel
Location
The service with a smile and always ready to help.
Comfortable bed. Teresa at front desk was very nice.
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2+ Star Hotel
Great service was very friendly and knowledgeable. Breakfast was good.
We know what to expect with a Hampton Inn and they almost met our full expectations.
Location, gym and pool
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2+ Star Hotel
The breakfast and setting area are very nice
Breakfast and Room Cleaning
Nothing
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2+ Star Hotel
Staff was friendly and helpful. Quiet. Convenient.
Location
The room was clean and spacious
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3 Star Hotel
Near the Cove which we wanted to visit
Location and views
I left two dresses there called the front desk on sunday and they refused to look for the dresses i left and said i had to leave a voicemail for housekeeping whowasgone forthe day even though i still had family in town who could have picked up my dresses
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2 Star Hotel
Nothing
I first picked a small cabin because it slept 6. I didn't realize how small it was until we got there and I realized it was definitely not going to work for 5 adults and two toddlers. The staff worked with me to cancel that cabin and get a bigger one.
Cute and quaint
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2+ Star Hotel
The rooms were very quiet, beds were very comfortable
The location was convenient for our trip to see the Biltmore Estate. The view was amazing. I enjoyed the enormous hot tub. The room was perfect and the staff was courteous. We did not have any disturbances at any time especially as we slept.
The location was off of the main road so no traffic noise. Room was spacious. You weren't able to hear if there were anyone in the room next to you.
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3+ Star Hotel
REALLY spacious. This was more of a condo than a hotel room. It was FABULOUS!
Location
Location near Biltmore and downtown
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2+ Star Hotel
The breakfast was by far the best I have experienced at a hotel of this star level.
Everything
Everything
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3 Star Hotel
When the 20-30 drug addicts left the entrance that leads to the hotel every day and went back under the bridge every night. FYI the bridge is about 100 yards from the entrance to the hotel
balcony view
Not much they charged me 2x even though I had already paid!!
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2+ Star Hotel
Overall it was clean and the bed was comfortable.
The air conditioner was noisy all night?it was impossible to sleep. A terrible experience? Please fix that rattling sound so guests can get some rest.
Hotel is bright and nice staff at reception. Kudos to Cashmere. The hotel smell nice all throughout. Rooms are well appointed with toiletries and a coffee machine. Breakfast was very nice with chobani yogurt and pancake machine and outdoor terrace.
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3+ Star Hotel
This hotel was amazing. The staff was so incredibly helpful and kind. Everything was so clean. The attention to detail was like nothing I have seen before. From the little notes to the towels draped over the chairs at the pool, nothing was missed.
Very friendly
Friendliness of the staff. They made us feel special. Beautiful setting and very nice breakfast. Snack basket in room was a nice surprise.
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