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3 Star Hotel
An excellent place to stay when I'm in Orange County, CA. Very clean, friendly staff, great breakfast----what more can a traveller's ask?!
Great Location Friendly people
The location and the included breakfast are definitely highlights of this hotel.
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2 Star Hotel
They r clean and nice
Love how peace full it is
The staff were always friendly and knowledgable. I never had any issue with extending my stay multiple times. Even the security guard was super friendly.
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1 Star Hotel
Price, the room was decent enough.
Checking out and leaving
Comfortable bed
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2+ Star Hotel
Nothing really.
Best staff
It was very nice and was a good deal
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2 Star Hotel
Location
Nothing
Second time I¿ve stayed This family owns Martel because it¿s so close to Newport Beach. The room is mostly renovated and quiet at night, shower pressure strong water is hot, there is an ice machine outback, grocery store is literally behind the property
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3+ Star Hotel
Clean, staff was excellent, location was good, breakfast was good.
The hotel room was clean, check in was easy. Cafe / pub breakfast was delightful. Music at the pub was perfect. Courtyard was well kept.
The quality of the hotel meets the expectations. WE stay here as often as we can when visiting the area. It is our favorite place in Lake Forest. Breakfast is always a real benefit.
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2 Star Hotel
Nothing
Nothing.
Nothing.
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2+ Star Hotel
Location
The atmosphere
I really am impressed with the kind, professional and very helpful staff. The whole atmosphere of the hotel from front desk, to dining room to our room was warm and friendly because the welcoming staff. The room was wonderful beautifully furnished.
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2 Star Hotel
I liked having a small kitchen.
It's close to John Wayne (SNA) Airport which is what I needed for a morning flight. The building was clean enough for most inspections.
Permanent residents were smoking in their rooms
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2 Star Hotel
Location
the staff in lobby are the nicest poeple ive seen thank u hotel employee
We needed to meet family at the docks. It was really easy to get there. It's off a very busy road but rooms (we had two), were quiet since they are located behind the main entrance. The pool/hot tub area looked neat and clean. Super friendly !
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3+ Star Hotel
Very well managed, clean and comfortable hotel to stay.
The AC is so bad.
It was quite
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2 Star Hotel
What I liked best was leaving.
Every member of the team was nice, helpful and kind. Outstanding!!!!
Definitely don¿t change their sheets, when asked to change them, will gaslight that everything is perfect and they change their sheets even when they see hairs in the bed. Hairs on the toilet seat as well.
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2+ Star Hotel
Clean and safe.
Easy check in and out.
none
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2+ Star Hotel
proximity to airport and services
The employees Early check in Shuttle service
Place is easy to find.clean room and the whirlpool too.staff are nice not friendly (dinning people)but helpful
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3 Star Hotel
The staff was outstanding! Everyone was so friendly and accommodating. I will definitely start again!
Location and easy checkin/checkout process.
Proximity to airport and amenities.
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3 Star Hotel
They gave me a room right next to the busy freeway. This was the noisiest room in the hotel and the hotel was not full. They could have moved me to a quieter room
The friendly atmosphere and the decor
Changed sheets every 7 days! Had to deal with bed bugs! Asking for refund
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3 Star Hotel
Location, lots of parking, fridge and microwave
The room had water empty water bottles and other litter under the beds, there were strips of carpet missing, there was food stuck on the floor, and worst of all, the room smelled like a wet dog.
People abd it was clean.
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2+ Star Hotel
Price
Location
Location
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2+ Star Hotel
Location
Very accommodating front desk service. The young lady checked us in early and was extremely helpful
Room smelled cleaned and I had no issues finding parking close to my room. Location off the highway is very convenient and restaurants are 5min away.
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3 Star Hotel
Location
Location/cleanliness/great customer service and accommodation
The patio area and employees
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2+ Star Hotel
This hotel is not maintained well. The elevator was broken so had to take the stairs to the 3rd floor. As an extended stay with a kitchen they had no utensils, The ?free breakfast? is instant oatmeal which was disingenuous advertising.
mini kitchen
Nothing
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3 Star Hotel
Location, staff, cleanliness
We have stayed a couple times in this hotel and were very happy with the cleanliness, staff and overall experience. Location is great with many restaurants, stores, Target, Walmart in less than 5 min drive.
Very clean and friendly staff. Location is nice and the room is larger than typical suites.
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2+ Star Hotel
Our room faced next to the highway. Cars and trucks going by all night, couldn't sleep. We checked out at midnight and went somewhere else.
Location was nice but being on the PCH highway was very loud.
Location
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2+ Star Hotel
Big and clean rooms, location is great.
Location. Friendly staff.
View
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2+ Star Hotel
Ample parking near a lot of food and the highway. About 20 minutes from the beach. Very reasonably priced for the quality in this part of the country.
It was in a convenient location
Free parking, free breakfast, close to interstate 5
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3 Star Hotel
Pet friendly
The staff were superb!!! We arrived late, and requested a quiet room, (planes going by were loud in the lobby). The desk attendant, and manager gave us a quiet room, and we were extremely appreciative.
Location and shuttle from hotel employee Airport. Staff was exceptional.
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2+ Star Hotel
Smelled horrible, filthy bathroom
Very poor service
The only thing I like about the neighborhood is nice and quiet at the evening.
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3 Star Hotel
Love the location
The location. We like watching freight trains. Late at night the trains come by. That was fun.
Excellent customer service!
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3+ Star Hotel
Clean, modern room
The room was comfortable and clean and had a great location
Location is amazing. They have a lot of different food all walking distance. At least 2-3 minutes of walking distance.
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3 Star Hotel
Staff
Location /people
Price amd marriot
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