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2 Star Hotel
Location
The staff was kind and personable.
Friendly staff, made sure had everything to be comfortable
price per night
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2 Star Hotel
It was conveniently located near shopping centers
The staff
Nothing much
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2 Star Hotel
Convenience for work and personal
clean. convenient. did not jack up thursday night price ridiculously because there was an event coming into town.
convenient and consistently clean
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2 Star Hotel
Yeah, I had a very short stay.
The room was clean. Bathroom looked like it had been remodeled lately.
room service only bother me once my two day stay i didnt want to be bothered
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2 Star Hotel
Bathroom didnt have a lock or exhaust.
Location and proximity to restaurants and shopping.
It's quiet and the view
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2 Star Hotel
The people were kind. Water pressure great.
location
Everything from check-in to checkout was an exemplary experience in hospitality. Keep up the good work.
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2+ Star Hotel
The location
Locatin
Location
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3 Star Hotel
clean and friendly
Clean and close to my event.
The cleanliness and it wasn?t a worked down hotel.
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2+ Star Hotel
Large room and the breakfast.
Comfortable bed, quiet room.
I liked the cleanness and the staff.
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2+ Star Hotel
Hotel employee were both consistent in their approach to customer service. Hotel employee went above and beyond with ensuring my room was serviced and even located my phone which was mistakenly taken with the bedding. Hotel employee provided a courtesy which was app
I asked the front desk personnel why the elevator wasn?t working. She arrogantly said they were broken and I can get on then and get stuck if I want to. Responded by telling her I will report her to her manager and she said her manager doesn?t care
The hotel was nice. We only had one safety issue: a leak under the sink. I noticed it during the night. I thought it was minor, but by morning, we had a pool on the floor!
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2+ Star Hotel
Bed was comfortable.
Price and clean
Clean
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2 Star Hotel
Location
Clean towels every day
Did not stay the night. Unknown stains on door and lamp, floor wet and coming up, was taped down. Tub and floors were not clean, questionable sheets.
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2+ Star Hotel
Good location
Location, ease of access to Duke Clinic, cleanliness, excellent free breakfast.
The breakfast was good and the hotel was clean
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2 Star Hotel
The staff was friendly and accommodating
My autistic son wandered out the room while we were sleeping at 3:00 in the morning. There was nothing we could have done. They made us leave and would not offer us a refund. They treated us like criminals and clearly knew nothing about autistic children.
The thing I liked best was the customer service. All of the front desk personnel were amazing. The location was extremely convenient. Walkable to everything.
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2 Star Hotel
Nothing
Room had exactly as advertised
The location, and the comfortness of the room
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2+ Star Hotel
Size of the room
The hotel was immaculate and the staff are very friendly and polite
Cleanliness
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2+ Star Hotel
Very cozy
I didn?t like anything I was so disappointed In everything. I will never stay at another extended stay it was the worse experience in my life it was my first and last time staying at an extended stay. They need to shut that location down asap.
I could park under a light
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2+ Star Hotel
The staff was very nice and the breakfast was good as well. The pool was opened and the room was very clean.
They only clean your rooms every other day towels every other day I asked for clean towels and we needed a new box of tissue because it ran out they said they would take care of it at the front desk but never did
Cleanliness, breakfast location, and laundry,
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2 Star Hotel
Pet friendly
The staff here are great! They are willing to help and all of them are so nice! The rooms are clean. The laundry room is always well maintained. I have nothing but good things to say about this hotel!
The General Manager and his staff fell in love with them
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2+ Star Hotel
The location
It was in a quiet location, being in the city. The manager was happy to help with Amy accommodations. My room was exactly as described. I see a lot of negative reviews and smell of smoke. But they take smoking in the rooms very seriously. Comfortable
When I initially check the room it was fine upon returning from my trip I noticed that the room didn't have a trash can the microwave/stove was rusted the floors were dirty like it hadn't been mopped and the remote was broken.
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2+ Star Hotel
The location
Nothing I want my money back
Hardly slept. Neighbors were loud and screaming. The guys in the room beside me were slamming against the wall fighting and yelling at each other. People constantly slamming doors. It was just sketchy all around. Elevator needs some kind of attention too.
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2 Star Hotel
Absolutely nothing they are evil perverts
everything was cool until monday
In spite the busy highway and the noise from the security system at the convenience store across the street, I had a very peaceful undisturbed stay.
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2+ Star Hotel
The staff as we checked in. We got there prior to the check in time and the young lady did all she could to accommodate us. Erybfriendly staff that made you feel welcome.
Friendly, clean, price, great amenities
The staff was very friendly, the rooms were clean.
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2 Star Hotel
Nothing. I went to my room, looked around, smelled the odor, and left to book a room elsewhere. Awful place. Dirty and smelly.
Check in was easy
Check in was easy
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2+ Star Hotel
Location
The front desk lady was so nice and helpful
Water was off for 2 days and the manager did nothing to assist with the inconvenience. I had to be to work by 8am
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2 Star Hotel
I got some rest in a bed another than sleeping in my truck at the truck stop
Nothing
The outside of the hotel was okay by appearance but once you got inside it was absolutely disgusting, filthy dirty, burn marks on the furniture from drug use including the top of the toilet seat and run down.
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2+ Star Hotel
Quietness
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2+ Star Hotel
The lady at the front desk was very nice and had a great attitude. As was the other staff. Our room was very clean and the breakfast was great. I have always had good results with Best Western.
Was less than I expected.
Proximity to where we needed to be, friendly staff, breakfast
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2+ Star Hotel
I'm pleased over all.
Location
the staff was kind and answered our questions adequately. the room was spacious and offered various amenities.
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2+ Star Hotel
Close to destination
The rooms smelled bad; I had to change three times. A back door meant to stay closed was always open. The elevator didn?t work on my last day. The facilities were dirty and smelled bad. The front desk staff ignored greetings and avoided eye contact.
Room clean, bed comfortable, door key worked first time, ac/heat worked well and was quiet
price per night
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