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Property Name
Guest Rating
Stars
Cities
- Tulum
Brands
- Collection O - Franchise
- Hilton
- Holiday Inn
- Independent
- Independent
- Motto
- No brand
- Our Habitas
- Secrets
- Wyndham
Property Types
- Hotel
- Resort
Welcome drinks and friendly staff
This is a beautiful hotel.
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It?s uniqueness.
Unique architecture
the rooms and ambiance and attentive staff was outstanding
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View and the liquor selection that was included.
Great layout and value
Price I was given
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The aesthetics
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Restaurant
The property is incredibly gorgeous. All the staff in every area are kind, patient, helpful and attentive. Food & drinks were impressive, fresh, wonderful flavors. Included breakfast was not your typical small free meal, it was amazing. Center location!
The staff was very welcoming and friendly! There was intention in exposing guests to cultural rituals via Wellness activities and events. The food was fantastic! The private beach area was ideal. The location is bikeable to town and landmarks.
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Location and staff
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The hotel was extremely clean, the rooms were GORGEOUS, the food and drinks were incredible, and the staff was very accomodating
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Location
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The staff were amazing and very helpful.
The way they put it together
Restraint was great. Started off in apartment which was ok but moved to king with outdoor bath and made the difference. The ambiance and feel of this place was so Tulum. Great landscaping and pool
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Good location between downtown and the beach
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Nice location. Great beach. Quiet, versus some of the local hotels that had techno music blaring all day long. Staff are great. One staffer, Aldo, took care of us like our personal assistant. He took care of everything we needed.
Location and the pool on the deck!
The location was good, tasty breakfast. Beach access was very convenient with ample shade under the trees.
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Great staff, food, beer and entertainment at late dinner. Afternoon bartender makes the best rum and cokes out there! Beers were awesome too. Actually had some flavor, not the typical Mexican beers with no taste.
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It is the most unique place we?ve ever stayed!
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Quaint, friendly staff. Delicious breakfast. sweet little beach and balcony with hammock
Location, Staff, Simplicity, Morning Breakfast.
The airy spaces, charming furniture, and location were all great. Access to restaurants/bars outside, but very safe and secluded "oasis"feel to the inside common spaces and beach. Comfortable beds. Great staff at the desk. Loved it!
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The Service was great.
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Going into this hotel is like being in your own little oasis. Rooms are amazing. There's lots of cool things nearby, and they are extremely helpful with recommendations for places to eat, sight see, etc. Even renting a car!
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The room was fantastic as was the beach
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Nothing at all. The room was dirty it smelled funny and the staff was very rude and unprofessional. I'm a blue vip member and this is what I was given. I will absolutely not choose this motel if you're in the Manchester East Hartford area. Never again....
Simple, modern and comfortable! The most beautiful hotel I¿ve ever stayed at!
Cool style
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The terrace bar and ambience. Close to restaurant Alma Verde.
The free parking in the basement with security was a helpful feature. We rented a vehicle. Also the central location was good. We were close to stores and eateries. We could walk to a Carl Jr if we wanted a snack. The Hotel is in a small shopping plaza
Loved the staff! Everyone was so welcoming and willing to make sure you had a wonderful stay. Cleanliness and design were 10/10.
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Hotel employee was awesome and very friendly!
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The staff are very friendly and accommodating. Excellent room at a good price we as seniors could afford. Beautiful decorations--not your usual cookie cutter hotel. Has day passes so friends and family who live in Tulum can come spend a pool day.
This hotel seems maintainable
Friendly people, clean room, tasty breakfast
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Beautiful hotel and great design. The rooms are also beautiful and very comfortable.
The customer service was phenomenal. My sister and I felt safe our entire stay. We loved the resort and did not want to leave. The beach views while eating breakfast were such a vibe!
Property is very beautiful
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Beautiful location
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Where to stay in Tulum
Learn about the top neighbourhoods of Tulum
Hotel Shibari - Restaurant & Cenote Club
Located in Tulum, a few steps from South Tulum Beach, Hotel Shibari - Restaurant & Cenote Club has accommodations with free bikes, private parking, an outdoor swimming pool and a fitness center. Among the various facilities are a garden, a terrace, as well as a bar. The property provides a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms offering a closet, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. Guests at Hotel Shibari - Restaurant & Cenote Club can enjoy a continental breakfast. At the accommodation you'll find a restaurant serving International cuisine. Vegetarian, vegan and gluten-free options can also be requested. Hotel Shibari - Restaurant & Cenote Club offers 5-star accommodations with a hot tub. Tulum Archeological Site is 6.1 miles from the hotel, while Parque Nacional Tulum is 2.1 miles from the property. Tulum International Airport is 27 miles away.
The hotel was extremely clean, the rooms were GORGEOUS, the food and drinks were incredible, and the staff was very accomodating
DownTown Tulum Hotel
Well located in the center of Tulum, DownTown Tulum Hotel provides air-conditioned rooms, an outdoor swimming pool, free WiFi and a terrace. Each room at the 5-star hotel has city views, and guests can enjoy access to a restaurant and to a bar. The property is non-smoking throughout and is located 2 miles from Tulum Archeological Site. At the hotel, each room includes a closetand a balcony with a pool view. Each room has a private bathroom with a shower, free toiletries and a hairdryer. Guest rooms include a safety deposit box. An à la carte, continental or American breakfast is served at the property. Languages spoken at the 24-hour front desk include English and Spanish. Tulum Bus station is a 10-minute walk from DownTown Tulum Hotel, while Bus station Tulum Ruins is 1.5 miles away. Tulum International Airport is 24 miles from the property.
Chi Ibal Hu Cancun
Located in Cancún and with Cancun Bus Station reachable within a 12-minute walk, Chi Ibal Hu Cancun has express check-in and check-out, non-smoking rooms, a garden, free WiFi throughout the property and a terrace. The property is around 10 miles from La Isla Shopping Mall, 7.6 miles from Cancun Convention Center and 8.4 miles from Anahuac University Cancun. The property is 1.5 miles from the city center and a 17-minute walk from Cancun Government Palace. At the hotel rooms contain a private bathroom. Languages spoken at the reception include English, Spanish and Italian, and guests are invited to request advice on the area when needed. Popular points of interest near Chi Ibal Hu Cancun include Cristo Rey Church, Toro Valenzuela Stadium and Parque las Palapas. Cancún International Airport is 12 miles from the property.
Secrets Tulum Resort and Beach Club - All Inclusive - Adults Only
Located in Tulum, 3.1 miles from Tulum Archeological Site, Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. With a private beach area, the property also features a terrace, as well as a bar. The property has a 24-hour front desk, airport transportation, room service and free WiFi. At the resort, the rooms have a balcony. Every room includes air conditioning and a flat-screen TV, and some units at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive have a sea view. Breakfast is available, and includes buffet, à la carte and continental options. At the accommodation you'll find a restaurant serving American, French and Italian cuisine. Vegetarian, dairy-free and vegan options can also be requested. Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offers 5-star accommodations with a hammam. Tulum Bus station is 1.5 miles from the resort, while Parque Nacional Tulum is 1.9 miles away. Tulum International Airport is 25 miles from the property.
Welcome drinks and friendly staff
This is a beautiful hotel.
Azulik - Adults Only
Located in Tulum, a few steps from South Tulum Beach, Azulik - Adults Only has accommodations with a fitness center, free private parking, a garden and a private beach area. Featuring a terrace, the 5-star hotel has air-conditioned rooms with a private bathroom. The property provides a 24-hour front desk, airport transportation, room service and free WiFi. At the hotel, rooms have a closet. The rooms come with a safety deposit box, while selected rooms also feature a balcony and others also feature sea views. Breakfast is available, and includes continental, American and vegetarian options. At Azulik - Adults Only you'll find a restaurant serving Italian, Japanese and Seafood cuisine. Vegetarian, dairy-free and vegan options can also be requested. The wellness area at the accommodation is comprised of a sauna and a spa center. Tulum Archeological Site is 4.2 miles from Azulik - Adults Only, while Parque Nacional Tulum is a 6-minute walk from the property. Tulum International Airport is 27 miles away.
It?s uniqueness.
Unique architecture
the rooms and ambiance and attentive staff was outstanding
Hilton Tulum Riviera Maya All-Inclusive Resort
Facing the beachfront, Hilton Tulum Riviera Maya All-Inclusive Resort offers 5-star accommodations in Tulum and features a garden, private beach area and terrace. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property. The resort has an outdoor swimming pool, fitness center, evening entertainment and a kids' club. The rooms include air conditioning, and some accommodations at the resort have a balcony. All rooms have a safety deposit box. At Hilton Tulum Riviera Maya All-Inclusive Resort you'll find a restaurant serving American, Italian and Mediterranean cuisine. Vegetarian, vegan and gluten-free options can also be requested. The accommodation has a playground. Guests can use the business center or relax in the bar. Chemuyil Beach is a 2-minute walk from Hilton Tulum Riviera Maya All-Inclusive Resort, while Tulum Archeological Site is 14 miles from the property. Cozumel International Airport is 36 miles away.
View and the liquor selection that was included.
Great layout and value
Price I was given
Kai Tulum
Kai Tulum is set in Tulum, 0.7 mi from Tulum Archaeological Site and has a garden and a bar. The property is around 1.1 mi from Bus station Tulum Ruins, 1.8 mi from Parque Nacional Tulum and 2.2 mi from Tulum Bus station. This hotel has free WiFi. Guest rooms at the hotel are fitted with a seating area. Every room is fitted with a private bathroom, while selected rooms have a terrace and others also offer a sea view. All guest rooms at Kai Tulum have air conditioning. Cesiak is 6.2 mi from the accommodations. The nearest airport is Cozumel International Airport, 39 mi from the property.
Location and staff
XscapeTulum
Attractively set in the center of Tulum, XscapeTulum has air-conditioned rooms, an outdoor swimming pool, free WiFi and a garden. This 4-star hotel offers a shared lounge and room service. The property provides airport transportation, while a bicycle rental service is also available. At the hotel, rooms have a closet. The private bathroom is equipped with a shower, free toiletries and a hairdryer. The rooms will provide guests with a fridge. At XscapeTulum you'll find a restaurant serving Italian, Mexican and Seafood cuisine. Vegetarian, dairy-free and vegan options can also be requested. Tulum Archeological Site is 3.1 miles from the accommodation, while Tulum Bus station is a 10-minute walk from the property. Tulum International Airport is 23 miles away.
The staff were amazing and very helpful.
The way they put it together
Restraint was great. Started off in apartment which was ok but moved to king with outdoor bath and made the difference. The ambiance and feel of this place was so Tulum. Great landscaping and pool
Holiday Inn Tulum By IHG
Located in Tulum, 4 miles from Tulum Archeological Site, Holiday Inn Tulum by IHG has accommodations with an outdoor swimming pool, free private parking, a fitness center and a terrace. Featuring a restaurant, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property is 2.4 miles from Tulum Bus station, and within 0.8 miles of the city center. The rooms come with a flat-screen TV with cable channels, a coffee machine, a shower, free toiletries and a closet. Some rooms have a kitchenette with a dishwasher, a minibar and a stovetop. Continental and American breakfast options are available at the hotel. Speaking English and Spanish at the 24-hour front desk, staff are always on hand to help. Parque Nacional Tulum is 2.8 miles from Holiday Inn Tulum by IHG, while Bus station Tulum Ruins is 3.5 miles from the property. Tulum International Airport is 24 miles away.
Good location between downtown and the beach
One of the most beautiful Maya archaeological sites is Tulum, a walled city that sits on dramatic cliffs overlooking the Caribbean Sea. Facing the water, it's remarkably well preserved. If you're staying in the Tulum South area, you won't want to miss the nearby Sian Ka'an Biosphere Reserve, a UNESCO World Heritage Site that protects verdant mangrove forests and a colorful coral reef.
Hotel Milam
Located in Tulum, 4.1 miles from Tulum Archeological Site, Hotel Milam has accommodations with an outdoor swimming pool, free private parking, a garden and a shared lounge. With a terrace, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property provides a hot tub, evening entertainment and room service. At the hotel, each room includes a closet. Rooms contain a coffee machine, while certain rooms come with a kitchen with a microwave and a minibar. The rooms have a safety deposit box. An American breakfast is available at Hotel Milam. At the accommodation you'll find a restaurant serving Mediterranean, Mexican and Seafood cuisine. Vegetarian and vegan options can also be requested. You can play pool at Hotel Milam, and the area is popular for hiking and cycling. There's an in-house bar and guests can also use the business area. Tulum Bus station is 1.8 miles from the hotel, while Bus station Tulum Ruins is 3.6 miles away. Tulum International Airport is 23 miles from the property, and the property offers a paid airport shuttle service.
The aesthetics
Our Habitas Tulum- Adults Only
Located in Tulum in the Quintana Roo Region, 2.2 mi from Tulum Archaeological Site, Our Habitas Tulum - Adults Only features a year-rond outdoor pool and a private beach area. Guests can enjoy the on-site restaurant. Our Habitas Tulum - Adults Only is an Eco-resort hotel. For your comfort, you will find bathrobes and free toiletries. Our Habitas Tulum - Adults Only features free WiFi throughout the property. You will find a 24-hour front desk at the property. Parque Nacional Tulum is 1312 feet from Our Habitas Tulum - Adults Only, while Tulum Bus station is 2.2 mi from the property. The nearest airport is Cozumel International Airport, 40 mi from Our Habitas Tulum - Adults Only.
Restaurant
The property is incredibly gorgeous. All the staff in every area are kind, patient, helpful and attentive. Food & drinks were impressive, fresh, wonderful flavors. Included breakfast was not your typical small free meal, it was amazing. Center location!
The staff was very welcoming and friendly! There was intention in exposing guests to cultural rituals via Wellness activities and events. The food was fantastic! The private beach area was ideal. The location is bikeable to town and landmarks.
Collection O Faisano Boutique Luxury Hotel, Tulum Beach
Located in Tulum, within 3.8 miles of Tulum Archeological Site and 1.6 miles of Tulum Bus station, Collection O Faisano Boutique Luxury Hotel, Tulum Beach provides accommodations with a terrace as well as free private parking for guests who drive. Featuring an outdoor swimming pool, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. Guests can enjoy pool views. Guest rooms at the hotel are equipped with a seating area and a flat-screen TV with cable channels. All rooms will provide guests with a fridge. Languages spoken at the 24-hour front desk include English and Spanish. Parque Nacional Tulum is 2.6 miles from Collection O Faisano Boutique Luxury Hotel, Tulum Beach, while Bus station Tulum Ruins is 3.3 miles away. Tulum International Airport is 24 miles from the property.
Location
Frequently Asked Questions
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When is high versus low season in Tulum, and how does that affect hotel availability and pricing?
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What payment, deposit, and currency practices should I expect at Tulum hotels?
Are accessible (step-free, roll-in) hotel rooms common in Tulum?
What are typical family/child and pet policies at Tulum hotels?
Top Tips
- For peak travel periods in Tulum like late December or Semana Santa (Holy Week), book hotels 3-6 months in advance. Boutique properties fill up early and often require non-refundable deposits, while last-minute rates can be 30-60% higher than advance rates.
- Transfers from Cancún Airport to Tulum differ by cost and convenience. ADO coach buses cost 250-360 MXN (about $15-20 USD) and take 1 hour 45 minutes to 2 hours, while private shuttles are 900-2,700 MXN ($50-150 USD) and provide door-to-door service. Prebooking saves 20-50% over taxi fares at the airport. If traveling with a group or extra luggage, confirm shuttle capacity before booking.
- Avoid tap water in Quintana Roo, including at major hotels. Use sealed bottled or filtered water for drinking and brushing teeth to lower the risk of stomach illness. Ask your hotel about refill stations to help reduce plastic waste.
- Mosquitoes are common June-November, which aligns with dengue season. Use EPA-approved repellent (DEET or IR3535), wear long sleeves at dawn and dusk, and select screened or air-conditioned rooms. Ask your hotel about mosquito control programs.
- Tulum's neighborhoods offer different experiences. Tulum Pueblo is budget-friendly and is 3-6 km (10-20 minutes by car) from the beach. Zona Hotelera gives direct beach access but at higher rates, while Aldea Zama is a mid-range residential area. Choose your location based on your planned activities.
- Carry 500-2,000 MXN ($28-110 USD) in cash for taxis, small restaurants, and tips. When paying by card, select MXN instead of local USD to avoid Dynamic Currency Conversion (DCC) fees of 2-10%. Larger hotels and restaurants accept cards, but smaller vendors mostly require cash.
- Power outages are more frequent during June-November (hurricane season). For long stays, check that your hotel has a full-site generator that can run air conditioning and device chargers. Ask about generator duration and coverage before booking if continuous power matters for your plans.
- Accessible rooms are limited at boutique and beach resorts due to stairs and uneven paths. Request a step-free or ground-floor room in advance, and ask for up-to-date room photos to verify accessibility before you book.
- Take official ADO buses or colectivos (shared vans) instead of taxis to save 50-80% on local travel. Colectivos and ADO buses run regularly, but check schedules for late-night rides as frequencies may drop after 21:00.
- In restaurants, tip 10-15% if service is not already included; for housekeeping or porters, 20-50 MXN (about $1-3 USD) per service is typical. Some hotels include a service fee, so check your bill before tipping.
- If you need to work remotely, confirm the hotel's measured Wi-Fi speed (in Mbps) and quiet hours before booking. Many beachfront hotels offer slower bandwidth, so verify with the property if you require reliable high-speed internet.
Hotels in Tulum
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