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Property Name
Guest Rating
Stars
Brands
- Apartments by Marriott Bonvoy
- Collection O - Franchise
- Hilton
- Independent
- Motto
- Moxy
- No brand
- Our Habitas
- Secrets
- Small Luxury Hotel of the World
Property Types
- Hotel
- Resort
Welcome drinks and friendly staff
This is a beautiful hotel.
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Location
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It is the most unique place we?ve ever stayed!
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Good location between downtown and the beach
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The location, the staff, the amenities
View and the liquor selection that was included.
Great layout and value
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The aesthetics
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The hotel was extremely clean, the rooms were GORGEOUS, the food and drinks were incredible, and the staff was very accomodating
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The staff were amazing and very helpful.
The way they put it together
Restraint was great. Started off in apartment which was ok but moved to king with outdoor bath and made the difference. The ambiance and feel of this place was so Tulum. Great landscaping and pool
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The location is amazing. The room was great and spacious, the view is beautiful.
Excelente ubicaci¿n. Muy bueno para los precios que maneja TULUM. TODO el personal muy amable y predispuesto a solucionar pedidos. EXCELENTES!!! Si vuelvo a TULUM, seguramente vuelva al mismo hotel.
Location Beach access Staff Large room
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Great location, friendly staff, great opportunity to experience bufo.
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Restaurant
The property is incredibly gorgeous. All the staff in every area are kind, patient, helpful and attentive. Food & drinks were impressive, fresh, wonderful flavors. Included breakfast was not your typical small free meal, it was amazing. Center location!
The staff was very welcoming and friendly! There was intention in exposing guests to cultural rituals via Wellness activities and events. The food was fantastic! The private beach area was ideal. The location is bikeable to town and landmarks.
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Nothing at all. The room was dirty it smelled funny and the staff was very rude and unprofessional. I'm a blue vip member and this is what I was given. I will absolutely not choose this motel if you're in the Manchester East Hartford area. Never again....
Simple, modern and comfortable! The most beautiful hotel I¿ve ever stayed at!
Cool style
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The staff are very friendly and accommodating. Excellent room at a good price we as seniors could afford. Beautiful decorations--not your usual cookie cutter hotel. Has day passes so friends and family who live in Tulum can come spend a pool day.
This hotel seems maintainable
Friendly people, clean room, tasty breakfast
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Beautiful hotel and great design. The rooms are also beautiful and very comfortable.
The customer service was phenomenal. My sister and I felt safe our entire stay. We loved the resort and did not want to leave. The beach views while eating breakfast were such a vibe!
Property is very beautiful
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The staff Hotel employee were very personable and accommodating
Very clean rooms and very helpful staff.
clean, friendly - nice bed
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We like the staff who go out of their way to make us happy like we¿re in the clouds happy!Staff are lovely people who made our stay delightful. There is no cleaner, calmer and relaxing place with a perfect pool for massage and bubbles. I love ¿¿
The room was nice and big. The staff is very friendly.
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It?s uniqueness.
Unique architecture
the rooms and ambiance and attentive staff was outstanding
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Nice location. Great beach. Quiet, versus some of the local hotels that had techno music blaring all day long. Staff are great. One staffer, Aldo, took care of us like our personal assistant. He took care of everything we needed.
Location and the pool on the deck!
The location was good, tasty breakfast. Beach access was very convenient with ample shade under the trees.
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Where to stay in Tulum
Learn about the top neighbourhoods of Tulum
One of the most beautiful Maya archaeological sites is Tulum, a walled city that sits on dramatic cliffs overlooking the Caribbean Sea. Facing the water, it's remarkably well preserved. If you're staying in the Tulum South area, you won't want to miss the nearby Sian Ka'an Biosphere Reserve, a UNESCO World Heritage Site that protects verdant mangrove forests and a colorful coral reef.
Frequently Asked Questions
What are the typical check-in and check-out times for hotels in Tulum?
What taxes and mandatory fees will be added to my Tulum hotel bill?
When is high versus low season in Tulum, and how does that affect hotel availability and pricing?
How do Tulum's neighborhoods compare for hotel choice and transit options?
What Wi-Fi and remote-work connectivity can I expect at Tulum hotels, and are there coworking options?
Are there specific safety or scam patterns to watch for in Tulum's hotel areas?
How do weather and major events affect hotel availability and pricing in Tulum?
What payment, deposit, and currency practices should I expect at Tulum hotels?
Are accessible (step-free, roll-in) hotel rooms common in Tulum?
What are typical family/child and pet policies at Tulum hotels?
Top Tips
- For peak travel periods in Tulum like late December or Semana Santa (Holy Week), book hotels 3-6 months in advance. Boutique properties fill up early and often require non-refundable deposits, while last-minute rates can be 30-60% higher than advance rates.
- Transfers from Cancún Airport to Tulum differ by cost and convenience. ADO coach buses cost 250-360 MXN (about $15-20 USD) and take 1 hour 45 minutes to 2 hours, while private shuttles are 900-2,700 MXN ($50-150 USD) and provide door-to-door service. Prebooking saves 20-50% over taxi fares at the airport. If traveling with a group or extra luggage, confirm shuttle capacity before booking.
- Avoid tap water in Quintana Roo, including at major hotels. Use sealed bottled or filtered water for drinking and brushing teeth to lower the risk of stomach illness. Ask your hotel about refill stations to help reduce plastic waste.
- Mosquitoes are common June-November, which aligns with dengue season. Use EPA-approved repellent (DEET or IR3535), wear long sleeves at dawn and dusk, and select screened or air-conditioned rooms. Ask your hotel about mosquito control programs.
- Tulum's neighborhoods offer different experiences. Tulum Pueblo is budget-friendly and is 3-6 km (10-20 minutes by car) from the beach. Zona Hotelera gives direct beach access but at higher rates, while Aldea Zama is a mid-range residential area. Choose your location based on your planned activities.
- Carry 500-2,000 MXN ($28-110 USD) in cash for taxis, small restaurants, and tips. When paying by card, select MXN instead of local USD to avoid Dynamic Currency Conversion (DCC) fees of 2-10%. Larger hotels and restaurants accept cards, but smaller vendors mostly require cash.
- Power outages are more frequent during June-November (hurricane season). For long stays, check that your hotel has a full-site generator that can run air conditioning and device chargers. Ask about generator duration and coverage before booking if continuous power matters for your plans.
- Accessible rooms are limited at boutique and beach resorts due to stairs and uneven paths. Request a step-free or ground-floor room in advance, and ask for up-to-date room photos to verify accessibility before you book.
- Take official ADO buses or colectivos (shared vans) instead of taxis to save 50-80% on local travel. Colectivos and ADO buses run regularly, but check schedules for late-night rides as frequencies may drop after 21:00.
- In restaurants, tip 10-15% if service is not already included; for housekeeping or porters, 20-50 MXN (about $1-3 USD) per service is typical. Some hotels include a service fee, so check your bill before tipping.
- If you need to work remotely, confirm the hotel's measured Wi-Fi speed (in Mbps) and quiet hours before booking. Many beachfront hotels offer slower bandwidth, so verify with the property if you require reliable high-speed internet.
Hotels in Tulum
- Hotels
- North America
- Mexico
- Quintana Roo
- Tulum