3.5-Star Hotel

XscapeTulum

Av Kukulkan Sur Entre Calle Xel-Ha Y Sac-Beh, Tulum, - Mexico
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XscapeTulum
1/103
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$41
per night

3.5-Star Hotel

XscapeTulum

Av Kukulkan Sur Entre Calle Xel-Ha Y Sac-Beh, Tulum, - Mexico
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Top Amenities:

Free Internet AccessFree ParkingHealth ServicesSwimming PoolAirport ShuttleRestaurantSpaNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

8.3

Very Good

Based on 2066 reviews

Location Of Hotel

8.1

Hotel Cleanliness

8.5

Hotel Staff

9

Overall Quality

8.3

Show 6 Verified Reviews

About

Attractively set in the center of Tulum, XscapeTulum has air-conditioned rooms, an outdoor swimming pool, free WiFi and a garden. This 4-star hotel offers a shared lounge and room service. The property provides airport transportation, while a bicycle rental service is also available. At the hotel, rooms have a closet. The private bathroom is equipped with a shower, free toiletries and a hairdryer. The rooms will provide guests with a fridge. At XscapeTulum you'll find a restaurant serving Italian, Mexican and Seafood cuisine. Vegetarian, dairy-free and vegan options can also be requested. Tulum Archeological Site is 3.1 miles from the accommodation, while Tulum Bus station is a 10-minute walk from the property. Tulum International Airport is 23 miles away.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Important Info:

Please inform XscapeTulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A damage deposit of USD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Swimming Pool
Airport Shuttle
Restaurant
Spa
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Airport shuttle (charges may apply)
Daily disinfection
Family rooms
Free Wi-Fi
Free parking
Non-smoking property
Non-smoking rooms available
Outdoor pool
Professional cleaning services
Restaurant(s)
Spa services
Swimming pool

Guest Rating

8.3

Very Good

Based on 2066 reviews

Location Of Hotel

8.1

Hotel Cleanliness

8.5

Hotel Staff

9

Overall Quality

8.3

Pros +

  • Perfect
  • The staff were amazing and very helpful.
  • Great staff! Great coffee...thanks Carlos!

Cons -

  • Nothing
  • The room is a little rundown and needs some upgrades. It is in a difficult location as the area around it and the blocks to the downtown area do not feel safe. I felt safe at the hotel but a little on edge every time we walked downtown.
  • Na

Business Traveler (72)

Solo Traveler (279)

Traveling as Couple (1251)

Family with Young Children (331)

Family with Teens (2)

Senior Traveler (11)

Group Traveler (213)

10
2/29/2024
Perfect
Nothing
5
12/4/2023
The staff were amazing and very helpful.
The room is a little rundown and needs some upgrades. It is in a difficult location as the area around it and the blocks to the downtown area do not feel safe. I felt safe at the hotel but a little on edge every time we walked downtown.
10
4/30/2023
Great staff! Great coffee...thanks Carlos!
Na
2
7/1/2022
The way they put it together
I didn¿t like how far it is & near the country side. You smelled dead animals. There was no ironing bored. No tv. Lots of ants everywhere. Most of all I didn¿t feel safe where XscapeTulum was located at

Room Options

1/4

Standard Apartment

646 sqft • 1 King

Air conditioningBath or ShowerBody soapCleaning products

Room Details and Photos

1/8

Superior Apartment

668 sqft • 1 King • 1 Sofabed

Air conditioningBalconyBath or ShowerBody soap

Room Details and Photos

1/7

Premium Queen with Balcony

323 sqft • 1 Double

Air conditioningBalconyBath or ShowerBody soap

Room Details and Photos

1/13

Penthouse Apartment

754 sqft • 1 Queen • 1 Sofabed

Air conditioningBalconyBath or ShowerBody soap

Room Details and Photos

1/5

Deluxe Queen Studio

323 sqft • 1 Queen

Air conditioningBalconyBath or ShowerBody soap

Room Details and Photos

Location

XscapeTulum

Av Kukulkan Sur Entre Calle Xel-Ha Y Sac-Beh, Tulum,