4.5-Star Hotel

Hilton Tulum Riviera Maya All-Inclusive Resort

Carretera Cancun Tulum 307, Tulum, - Mexico
View Map
Hilton Tulum Riviera Maya All-Inclusive Resort
1/97
  • Overview & Photos
  • Policies
  • Amenities
  • Reviews
  • Rooms
  • Map
$483
per night

4.5-Star Hotel

Hilton Tulum Riviera Maya All-Inclusive Resort

Carretera Cancun Tulum 307, Tulum, - Mexico
View Map

Top Amenities:

All inclusiveBeachfrontFree Internet AccessFree ParkingHealth ServicesSwimming PoolSwimming PoolRestaurantFitness CenterSpaSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

8

Very Good

Based on 248 reviews

Location Of Hotel

8.6

Hotel Cleanliness

8.7

Hotel Staff

8.5

Overall Quality

8

Show 28 Verified Reviews

About

Facing the beachfront, Hilton Tulum Riviera Maya All-Inclusive Resort offers 5-star accommodations in Tulum and features a garden, private beach area and terrace. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property. The resort has an outdoor swimming pool, fitness center, evening entertainment and a kids' club. At the resort you'll find a restaurant serving American, Italian and Mexican cuisine. Vegetarian, vegan and gluten-free options can also be requested. Hilton Tulum Riviera Maya All-Inclusive Resort has a playground. Guests can use the business center or relax in the bar. Chemuyil Beach is a 2-minute walk from the accommodation, while Xcacel Beach is one mile from the property. Cozumel International Airport is 36 miles away.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Features & Amenities

Highlighted Amenities:

All inclusive
Beachfront
Free Internet Access
Free Parking
Health Services
Swimming Pool
Swimming Pool
Restaurant
Fitness Center
Spa
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services:

All inclusive
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Free parking
Indoor pool
Kid-friendly dining
Kids facilities
Kids' pool
Non-smoking property
Outdoor pool
Private beach
Restaurant(s)
Spa services
Spa/sauna
Wheelchair accessible

Guest Rating

8

Very Good

Based on 248 reviews

Location Of Hotel

8.6

Hotel Cleanliness

8.7

Hotel Staff

8.5

Overall Quality

8

Pros +

  • Price I was given
  • How friendly the staff was. 10/10
  • The room and views were nice.

Cons -

  • Yes. Waited until 6pm to get into my room, service was slow, no availability in restaurants, checkout was a nightmare. We had to walk a mile with our luggage. Not enough golf carts or shuttles.
  • The bathrooms. It wasn?t the hotels fault but the bathrooms from others vacationing were horrible. Staff was constantly in and out cleaning them
  • I didn't like that it is not easily accessible to walk everywhere, you have to shuttle to places along the resort. You also have to make reservations early for most dinner places - would like it more if there were more walk in style dinner options.

Business Traveler (9)

Solo Traveler (17)

Traveling as Couple (32)

Family with Young Children (29)

Group Traveler (11)

1
4/24/2025
Price I was given
Yes. Waited until 6pm to get into my room, service was slow, no availability in restaurants, checkout was a nightmare. We had to walk a mile with our luggage. Not enough golf carts or shuttles.
10
4/4/2025
How friendly the staff was. 10/10
The bathrooms. It wasn?t the hotels fault but the bathrooms from others vacationing were horrible. Staff was constantly in and out cleaning them
6
3/24/2025
The room and views were nice.
I didn't like that it is not easily accessible to walk everywhere, you have to shuttle to places along the resort. You also have to make reservations early for most dinner places - would like it more if there were more walk in style dinner options.
8
2/10/2025
Staff , food , location
A little bit of trash by the rocky shore , it catches attention walking from dining hall to the beach by building 3

Room Options

1/10

Enclave King Suite - Partial Ocean View

453 sqft • 1 King

Additional bathroomAir conditioningAlarm clockCloset

Room Details and Photos

1/5

Enclave (2) Queen Room - Ocean View

453 sqft • 2 Queen

Air conditioningAlarm clockClosetClothes rack

Room Details and Photos

Location

Hilton Tulum Riviera Maya All-Inclusive Resort

Carretera Cancun Tulum 307, Tulum,