Hotels in Chicago

Westin Chicago River North

Westin Chicago River North

Westin Chicago River North Image
4 Star
Hotel Guest Rating: 9.0/10
320 North Dearborn Street
Chicago, IL 60654
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Hotel Guest Rating for Westin Chicago River North in Chicago

# 3 of 166 hotels in Chicago
Based on 331 reviews from guests who stayed at the
Westin Chicago River North
Overall Quality Score
user rating 9.0.0
9.0
Hotel Cleanliness
user rating 9.3.0
9.3
Hotel Staff
user rating 9.0.0
9.0
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 8.2.0
8.2
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Hotel Guest Reviews of the Westin Chicago River North

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Lisa from Alto, MI
April 7, 2014
Family Traveling with Teens
8.0
That it was close to the South shore line
that the WIFI was only available in the lobby and not in the rooms unless you pay for it.
Couple
Verified Hotel Guest from Burnham, IL
April 1, 2014
Couple
9.0
The staff
Mirror behind the bathroom door was dirty and sink water ran very slow.
Family Traveling with Teens
Michael from Lafayette, IN
April 1, 2014
Family Traveling with Teens
1.0
Location
I was charged for valet parking, even though I didn't bring my car.

Everything costs extra: wi-fi, breakfast, everything.

Couple
Brandon from Goshen, IN
March 25, 2014
Couple
7.0
Location
Had a fax sent informed staff prior to it being sent and they still misplaced it. Did not receive.
Group Traveler
Jayne from Eldridge, IA
March 25, 2014
Group Traveler
10.0
Very upscale and centrally located for our trip.
No

I would stay here again. In fact we tried to re-book for April 4 thru 6 and they did not have any rooms.

Verified Hotel Guest from Milwaukee, WI
March 25, 2014
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Mary from Mattoon, IL
March 18, 2014
Family Traveling with Young Children
10.0
I couldn't have been more pleased with my stay. Everything was perfect, the room was great, the staff was helpful and the Westin is in the perfect location for where ever you want to go. Thanks Westin. Mary Taylor
No, will be using you again in the future.

It was great!

Group Traveler
Justin from Natick, MA
March 18, 2014
Group Traveler
8.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Harvey, IL
March 18, 2014
Couple
10.0
The comfort of the room- it was very spacious and the view of the Chicago River was beautiful
No
Group Traveler
David from Pittsburgh, PA
March 7, 2014
Group Traveler
1.0
The room itself
they did not honor everything priceline said they would, such as the $48 parking they charged $65 a day it also said on priceline free wifi and they charged us $15 a day.they charged outragious prices for everyting.seriously $5for a candybar?
Reviews of Westin Chicago River North
(1 - 10 of 136 reviews)
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