Hotel Universel Montreal

Hotel Universel Montreal

Hotel Universel Montreal Image
3 and 1/2 Star
Hotel Guest Rating: 6.9/10
5000, Rue Sherbrooke Est
Montreal, QC H1V 1A1

Hotel Guest Rating for Hotel Universel Montreal in Montreal

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Based on 28 reviews from guests who stayed at the
Hotel Universel Montreal
Overall Quality Score
user rating 6.9.0
6.9
Hotel Cleanliness
user rating 6.6.0
6.6
Hotel Staff
user rating 8.0.0
8.0
Location of Hotel
user rating 8.0.0
8.0
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Hotel Guest Reviews of the Hotel Universel Montreal

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Waldes from Mississauga, Canada
September 16, 2017
Business Traveler
6.0
Location
Even though the staff does come in the room to clean every day, I think they do not clean properly and they do not vacuum the room ever. These two basic things could make a huge difference in the people's perception.
Couple
Verified Hotel Guest from Milford, CT
October 2, 2016
Couple
8.0
Helpfulness of the staff.
no
Solo Traveler
Verified Hotel Guest from Minneapolis, MN
September 7, 2016
Solo Traveler
8.0
The staff was fantastic, and the in-house restaurant top notch.
N/A
Family Traveling with Teens
Verified Hotel Guest from Fresh Meadows, NY
August 27, 2016
Family Traveling with Teens
8.0
Great location, walking distance to many of Montreal's attractions. Free gated parking is great.
Group Traveler
Anna from Maple Ridge, Canada
June 22, 2016
Group Traveler
9.0
shuttle service
Couple
Karen from Norwalk, CT
June 14, 2016
Couple
8.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Paul from Plattsburgh, NY
January 2, 2016
Family Traveling with Young Children
10.0
Great location, walking distance from Metro, Bio-dome, Botanical gardens and Olympic Stadium, nice rooms, in door pool, free parking and shuttle, friendly and helpful staff, and discounts on meals in restaurant, good price. We stay here frequently.
They have three different levels of room quality which makes it nice for people on a variety of budgets to enjoy the hotel. This time we stayed in the basic level. It was very nice but the beds were exceptionally hard. Otherwise it was nice w/frig too.
Couple
Alfonso from Washington, DC
September 22, 2015
Couple
2.0
Location, considering that the idea was to visit the botanical gardens.
Indifrence on the part of the staff.Incredible noise early morning, afternoon and late at night. ( people talking laudly, children running ang laughing, vaccum clener noise) all outside of the room. One elevator for 10 floors and more than 100 rooms.
Family Traveling with Young Children
Verified Hotel Guest from Gatineau, Canada
September 2, 2015
Family Traveling with Young Children
6.0
The location was great, close to Biodome, Insectarium, Olympic Stadium, Botanical Garden.
Could have been more clean.

The front desk area very clean. You have to ask for renovated rooms which are more expensive. The not renovated rooms are really not renovated at all, gunk in the shower grouts, we paid extra for an upgrade room after seeing this. It looked nice at first, the carpets new and furniture new. The top bed cover had disgusting stains, so did the accent pillows. The main light switch at the entrance had red stains that looked suspicious. The door to the bathroom was also heavily dirty with what seemed to be shampoo or soap. ...read more

Family Traveling with Young Children
Yves from Lexington, MA
September 1, 2015
Family Traveling with Young Children
2.0
Location was in line with area description, parking availability was convenient
Lack of cleanliness, musty odor and dirty carpet in room, misrepresentation about a Wi-Fi availbility. The first room offered smelled completely like mold, the second room was only marginally better, but had to keep A/C cranking to mask mold / musty odor
Reviews of Hotel Universel Montreal
(1 - 10 of 10 reviews)
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