Carlton Tower Hotel Kuwait

The stay was generally acceptable; however, the suite was quite small, the air conditioning was hot, and the space and storage areas were limited.On the positive side, the restaurant service was excellent, with very fast delivery.

The stay was generally acceptable; however, the suite was quite small, the air conditioning was hot, and the space and storage areas were limited.On the positive side, the restaurant service was excellent, with very fast delivery.

Good location and helpful stuff

Old mattresses and pillows Not comfortable at all I couldn't sleep well

The location was very good, just a 15 minute walk to Al-Mubarakia Market, and others landmarks. The room was spacious, with a large and comfortable bed. There was plenty of storage space, and slippers were provided for the bathroom.Housekeeping did a fantastic job, replenishing shampoo, soap, towels, coffee, tea, and water every day.The breakfast was decent but they can definitely improve.The girl on the reception, morning shift was very friendly and welcoming.

The Wi-Fi was unstable on the 9th floor.The room was not fully soundproof; the noise from cars on the highway could be heard.

It's super clean, especially the cleaning service It's amazing.The location is good compared to the price you get in the middle of the city.It's relatively quiet, the bed is very comfortable, and the internet is fast, the staff are nice and cooperative, it's an old hotel some people might not like old ones but for me it's fine and there is a Korean cuisine restaurant.They sent me a driver to pick me up from the Airport they charged me 10 KD in which I found a bit high but they waited for me for around 1 hour since my visa took some time to be issued so the money was worth it (we set the price before the wait).The shower is nice, with hot water always.

1- The breakfast does not offer many options and is limited.2- The AC is old you can not set a temperature and it keeps running and has 4 modes, OFF, High, Medium, and Low so you need to keep switching On and Off otherwise it gets so cold.3- They serve the drinks in the room with plastic spoons which is not a healthy option with hot water, and don't offer milk.4- I was looking for a steam iron device but the room doesn't provide one.5- Not many options on TV.

I had a pleasant stay at Carlton Tower Hotel Kuwait. The room was clean, comfortable, and had everything I needed for a short visit. The location is very central, close to markets, restaurants, and the seafront.The staff were friendly and helpful, and check-in was smooth. The hotel offers good value for money, especially if you're looking for something simple and convenient in the heart of Kuwait City.

The Breakfast was the only best thing in that establishment.

Cockroaches... Door Frames were catching on the floor plate... The shower water lines were very bad, lose and water was being sprayed in all directions.

I got one of their drivers, and he was really friendly and even bought me a chai! One of the ladies at the front desk was nice too and gave me a discount for my car ride to the airport. The hotel is also close enough to the famous market.

You can't control the room temperature, and there aren't many options for adjusting the brightness of the room.

The room was spacious, with a wide and comfortable bed and quality bedding. There was plenty of storage space, and slippers were provided for the bathroom. A tea and coffee station was available, along with a daily supply of bottled water.The location is excellent—just an 18-minute walk to Al-Mubarakia Market. Housekeeping did a fantastic job, replenishing shampoo, soap, towels, coffee, tea, and water every day.Amenities were impressive: reliable Wi-Fi, free parking, hot water in the bathroom, multiple tissue boxes, and a TV with local channels plus apps. Overall, a very convenient and comfortable short stay!

There are a few areas that could be improved to make the experience even better.**Room & Comfort** The room was clean and organized, but it lacked heating, which made nights quite cold. We requested a heater, but unfortunately, it was not provided. Initially, there were only two hangers, and it took two days and a reminder to get a few more. The building is renovated, but some structural issues remain, such as windows/walls not being soundproof and cabinet doors being hard to open. The elevator could be safer—it closes quickly and does not have sensors, and once the “open” button didn’t work.Window glass was not clean.**Breakfast** Breakfast was simple and appreciated, but some items could be improved:- Mashed potatoes had lumps.- White beans in red sauce were undercooked and tasted more like a lunch dish.- Croissant was not fresh on one day.- Melons lacked flavor.- Cheese samosa had very little filling.Improving the consistency and freshness of breakfast items would make a big difference.**Parking** Parking is managed well despite limited space, but sometimes it takes time to open the gate. On one occasion, we had to go to reception because car were blocking the street. A quicker system would help.**Other** There was no safe box in the room, which is an important feature for many guests.**Summary** The hotel has potential and offers a decent stay, but addressing these small issues would greatly enhance guest comfort and satisfaction.

The hotel is situated in the perfect location! Close to many tourist attractions and in the city. As someone who walks a lot, I could walk easily to most places.It was clean and the bed was super comfy!

The location is very close to a lot of toirist spots and the staff were helpful

It was not solid soundproof, the whistling of the wind outside could be heard

The room was better than expected. The bed was better than expected. Pillows were uncommonly fluffy. Hospitable staff. Breakfast had plenty of options including waffles.

No towels initially in the room but they were very fast to bring them when we asked.

Such a calm place! I loved how quiet it was perfect for getting some rest.

While our car was parked, the bellboy kept asking unnecessary questions and kept walking around the vehicle with another staff member. My family and I felt very uncomfortable because it seemed like they were watching us the entire time. This kind of behavior made us feel that our privacy was completely ignored. Guests should be treated with respect, and staff should give people space instead of constantly hovering or interfering. I was very disappointed, as I expected a more professional and considerate attitude from hotel staff.

The receptionist Wafaa is a very pleasant and professional so the waiter Gina at the buffet breakfast. Excellent location and warm welcome.

The water pressure would be nicer if it is stronger.

The hotel was comfortable, well located and had a great breakfast. This place is an incredible value!

All staff are friendly, especially the reception, breakfast, room design is perfect

No Café in the lobby for the guests.

Staff, especially Reception BreakfastFree parking

Quietness Breakfast Variety Friendly Staff

All stuff very good communication. I will requirement my friend your reception lady very nice and always help me. Thank you all staff.

Early checking and timely. Check out everything good your stuff was very good

Nice place I would like to stay more and more in this place,The reception staff is so kind i appreciate all of them Mr sajad Mr ishtiyaq Mr Amir and also the service staff is good so do visit to this property again and again

All

Not Recommended at all and I'll never stay in my next trip. - Bad behavior, extra chargs for Visitr

- Bad behavior with customers.- Receptions are asking for extra charge for Visitors 10KD for each and asking for their ID !!! - very small parking eara. - counting everyone who is entraing the Hotel and asking for ID! Like an airport gate.- very old furniture in the room.- No temperature control for air conditioners in the rooms.- Very high price in the disk comparining to online reservation. The Hotel in the disk 30KD and online was 18KD ! Mr. Ishtiaq was in the reseption at that time.