4.5 Star Hotel
Iberostar Selection Paraiso Maya Suites
Carretera Chetumal-Puerto Juarez Km 309 Playa Paraiso, Puerto Morelos, Mexico View Map
1/89
About
Facing the seafront in Playa del Carmen, Iberostar Selection Paraíso Maya Suites features a tennis court. Offering a restaurant, the property also has a fitness center and massage services. The accommodations features evening entertainment and free WiFi. Guest rooms at the resort are fitted with a bath, free toiletries, a flat-screen TV with satellite channels and DVD Player. Rooms are equipped with a private bathroom with a hair dryer. All rooms at Iberostar Paraiso Maya include air conditioning and a wardrobe. A continental, buffet or American breakfast is available each morning at the property. The accommodations offers an outdoor pool. You can play billiards at this 5-star resort, and car hire is available. Staff speak English and Spanish at the 24-hour front desk. Cancún is 30 mi from Iberostar Paraiso Maya. Cancún International Airport is 24 mi away.
12 Reviews
What Guests Say
- “During my recent stay at Iberostar Paraiso Maya in Riviera Maya, Mexico from December 3-10, 2024, I experienced both the highs and lows…”
- “Loved the facilities of this resort, and I like that you can travel between the different Iberostar facilities with ease. Golf cart was…”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Free Parking
- Spa
- Fitness Center
- Hot tub/Whirlpool
- Beachfront
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Last Room Available
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Junior Suite Tropical View
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Junior Suite Tropical View Single Use
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Junior Suite Near Pool
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Junior Suite Near Pool Single Use
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Junior Suite Near Beach
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Junior Suite Near Beach Single Use
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4One Bedroom Star Family
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4One Bedroom Star Family Single Use
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Junior Suite Promo
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Junior Suite
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Junior Suite Single Use
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Last Room Available Single Use
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Junior Suite Promo Single Use
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Junior Suite with Sea View
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4One Bedroom Family Near Pool
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
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What Guests Loved
Based on 12 reviews
Pros +
- Very good
- During my recent stay at Iberostar Paraiso Maya in Riviera Maya, Mexico from December 3-10, 2024, I experienced both the highs and lows of this expansive resort. While the property itself is undeniably beautiful, several issues detracted from what could have been an exceptional vacation.
- Loved the facilities of this resort, and I like that you can travel between the different Iberostar facilities with ease. Golf cart was always available and this place is very family friendly!
Cons -
- all the meat VERY OVERCOOKED!!!! GREAT VIDE VARIETY TO CHOOSE BUT most of the meat in all resturants very very overcooked, all 10 days...
- While Iberostar Paraiso Maya boasts a stunning location and impressive facilities, numerous issues significantly impacted the overall experience. The resort management needs to address food quality, room cleanliness, aggressive sales tactics, and improve communication to live up to its potential as a luxury destination. Until these concerns are resolved, I would be hesitant to recommend this resort, especially to families with children.
- Room service was a little bit slow, it took them awhile to buss plates and we had an ant issue in our room
Very good
all the meat VERY OVERCOOKED!!!! GREAT VIDE VARIETY TO CHOOSE BUT most of the meat in all resturants very very overcooked, all 10 days...
During my recent stay at Iberostar Paraiso Maya in Riviera Maya, Mexico from December 3-10, 2024, I experienced both the highs and lows of this expansive resort. While the property itself is undeniably beautiful, several issues detracted from what could have been an exceptional vacation.
While Iberostar Paraiso Maya boasts a stunning location and impressive facilities, numerous issues significantly impacted the overall experience. The resort management needs to address food quality, room cleanliness, aggressive sales tactics, and improve communication to live up to its potential as a luxury destination. Until these concerns are resolved, I would be hesitant to recommend this resort, especially to families with children.
Loved the facilities of this resort, and I like that you can travel between the different Iberostar facilities with ease. Golf cart was always available and this place is very family friendly!
Room service was a little bit slow, it took them awhile to buss plates and we had an ant issue in our room
The food was amazing, many selections at the buffet and ala carte.
There should be an option for a lighter beer, only 2 options of Dos Equis available.
Cleaning,maintenance the areas,facilities,ambiance,food
Nice resort. Many restaurant and bar options. Several pool areas. Well located. Very good service from Nayelli Concierge at building 61 and Javier(waiter) at Tapatio restaurant. Poor service from Alberto at reception/front desk. Terrible service/ rude and abusive behavior from Rudy at Pyramid/Snake monument bar. Resort has very friendly and helpful staff in general except for the people mentioned. Everyone very friendly.
Hardly any room has Ocean view
premises are excellent
two times when I bought drinks out of the all inclusive went very bad , first Rudy from the bar overcharged the drink closing their prices on the menu were not valid and they could charge whatever they want , also I bought a bottle of tequila for our event and they charged a second bottle we did not drink , very bad experience for a hotel this high ranked , i do not recommend this hotel , they are losing control of their staff
kids loved it! we loved it.
got lost walking around a lot.
everything
Amenities & Policies
Amenities
Swimming & Soaking
- Beachfront
- Swimming Pool
- Hot tub/Whirlpool
- Kids' pool
- Outdoor pool
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Health & Safety
- Health Services
- Daily disinfection
Kid Friendly
- Family Friendly
Business facilities
- Business Center
General
- No Smoking Rooms/Facilities
- Yoga classes
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
The reservation charge will appear on the credit card statement in the name of: Hotelera Playa Paraíso, S.A. of C.V. For more information about the charge for this reservation, please contact the hotel. The name of the holder of the credit card used to pay must match the name of one of the guests listed on the reservation. The same credit card and government-issued ID must be presented upon check-in. Payments are not accepted at the hotel. Reservations that have not been paid for will be canceled before arrival. If an invoice is requested, it will be issued by Hotelera Playa Paraíso, S.A. de C.V., based in Mexico. An environmental fee of 32.57 mxn per night per room must be paid upon check-in. The type of bed selected is subject to availability at the hotel. The property does not accept reservations of 10 rooms or more. All bookings of 10 or more rooms will be considered a group and are subject to group terms and conditions. Guests are required to show a valid ID and credit card upon check-in at the hotel. All special requests are subject to availability and may incur additional costs. It is essential that the main reservation holder be 18 years or older at the time of check-in at the hotel. Effective April 1, 2026, presenting a CURP will be mandatory at check-in for all guests of Mexican nationality. Please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. Contact details appear on the booking confirmation. Children policy: From 0 - 2.99 years: Baby From 3 - 12.99 years: Child paying child rate From 13 years old: Adult Rate Child Rates are available in the hotel reservations department.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Location
Carretera Chetumal-Puerto Juarez Km 309 Playa Paraiso, Puerto Morelos
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