Hilton New Orleans Riverside

the front desk was very kind and helpful. I truly appreciated him.

I have tried to get ahold of the hotel many times to get a receipt, and not once have they answered my call.

Good location. The rooms have been recently updated.

I dont like the resort fees. Just roll it all into one price.

The location and the price

The prices of drinks in the hotel. We were charged $ 43.00 for a beer and a wine . RIDICULOUS!! Someone needs to contact me about this!!

Location

Parking arrangement no microwave in rooms

They don’t clean the room. They charge $200 incidental for nothing. Services is very poor

Location near the river

This hotel has roaches as well as very poor customer service!

Location, room and amenities

I wrote a letter to the hotel manager

The service was not great. A very big, nasty spot on the comforter. The toilet overflowed at 1am and I called for maintenance. The location of room in front of the housekeeping and maintenance closet.

Location. Room size. Very quiet. Old but well maintained. Concierge service offered good advice. Overlooks the water.

Very small bathroom. $50 daily for poorly engineered parking. Old property. Drago's tasted like a tv dinner; was disappointing. No luggage cart unless you valet. Path to the Convention Center needs improvement. Housekeeping doesn't speak English well.

Location

There was a dog in the room across the hall from ours. There is no pets aloud in the hotel. When I reported this, the hotel staff sent security who knocked on the door for 2 minutes and then left. Nothing else was done about the issue. Staff was so rude.

Close to French Quarter and WW2 museum

Charge to use pickleball court

The convenient location and overall quiet stay.

While it was on the pricier side with valet, food, and tips, we were prepared and had anticipated covering those expenses.

Location is excellent. Beautiful place

Everything is expensive and isn’t included. $50,00 for parking is not a good deal. $35.00 for breakfast is very expensive. My room isn’t clean between my 2 days in hotel.

The location was phenomenal.

The generator went out and only one side of the hotel was working, which resulted in everyone using 1 elevator, which was a major problem. Valet was about a 2 block walk across train tracks, which we were still paid for and it was a huge inconvenience.

Location, lobby, food and drink options

Views

Yes. When I requested for 1 hr checkout extension. They agreed for total amount $50 and I was absolutely ok for that. But they switched off AC during that one hour. When I asked receptionist at checkout she was rude and not even apologetic.

Location was great and mall next to hotel was a plus.

Building seems a bit old. You can see in hallways, frames of doors and walls.

Location and the beds are comfortable

The bathroom needs updating

Clean rooms, nice staff

CONSTRUCTION! They should not have guests staying in a construction zone without lowering rates and/or making guests aware that there will be a lot of construction noise.

Allowing 20 minors to occupy a large room and disturbing other guests. We had to be moved at inconveniently after 10pm.