Iberostar Waves Dominicana - All Inclusive

Is clean, the Staff is 100% Caribean stile always happy and try to help in everithing

Th Breakfast can be better

the staff, they were amazing, always happy and treat you as family

nothing really bad, but it will be nice to have more snacking places around the pool between the breakfast and lunch or in the afternoon, to accompany the drinks

Amazing hotel

Food and entertainment customer service

Pool and entertainment

Food was bad

Everything was great The room the pool

The food needs a little more quality . The waitress ladies all looked upset people would ask questions they would respond in a rude way not look at you in the eye

Location

The key card kept on deactivating so we had to walk ALL THE WAY to the front to re-set it. It would be best if they start using the key-wristband technology like in other resorts.

The food, drinks, the stuff.

Not enough entertainment at night, the entertainment team did not invite the people to participate, and the music dedicated only to one country to please them, needs more variation when playing songs.

Surroundings clean On the beach

Tub clog Ac not working wellRoom light was not working

The hotel staff are very excellent and courteous and the hotel staff did their work well and professionally everything was orderly and the hotel facilities were excellent. Excellent restaurants with various dishes and we were surprised by their service every day. It was excellent and we will definitely come again. I will travel there

Staff very attentive and helpfulWell maintained and landscaped grounds Public area immaculate Variety of pool options Some of the entertainment activities Entertainment staff trying but accommodating A well equipped and maintained gym Contribution to nature and environment

Quality of food and drinks Poor selection and variety across meal options Room poorly maintained Too many flies around and on food In restaurantsDrinks very inconsistent Reservation only restaurant “waste of time” Commercial presentations and hard sell - approach is ridiculous , bordering pathetic

LocationEmployees Size of RoomsWell kept and maintained grounds Fitness Facility Pool and Beach facility Commitment to the environment Parts of the entertainment offering (beach party, Acrobatics show, traditional show)

Rooms poorly maintained Average Activity schedule and inclusion The fluke commercial presentation (hard sell) Food and drink quality Variety and offering Poor menu choice in “speciality restaurant”

the beach access

the buffet food had no flavorwe were told it was international night and all they had were nachos to indicate it was international night. we went to the burger restaurant and it took 1.5 hours to receive our food. there was no communication about my expectations of an all inclusive. tried to book dinner reservations but there were always booked. the staff was not able to communicate with us effectively. I do not plan on staying at this iberostar location again.

Nice Hotel friendly staff

see grad at the beachage of the room

- View from room (which we payed) - System of getting water - Beach is good

- Rooms are very old (need refresh) - Too many very old people and kids...no for young couples and Europeans - Food quality is pretty low - Pool is is not clean after which I got sick because of bacteria - It is pretty boring place - Main area is nice and well maintained but at night there is not enough of light so whole area is very dark - Most of stuff does not speak English

The beach was really lovely with a clean sand and blue water. Room was overall ok and food was also decent especially for the local standards, staff was overall friendly however didn't look particularly motivated.

I think the most important thing to improve is the quality of beds. They are so soft, I had back pain after sleeping on them. Staff wasn't rude but wasn't very motivated and you really need to push to get even the bare minimum.

beach, room, attendants

food,

Friendliness, Considerate, courteous. We got surprised by staff in a very positive way.

The hotel Iberostar Dominicana was closed. Nobody was there. Like a ghost hotel. Since I had not booked a transfer how would I have known that the hotel is not open? Booking.com even asks me now for a review for a hotel that is not open, yet and the booking stated non-refundable, even though I had chosen “refundable.” You have to make sure that you are pro-active as the customer so that you don’t get too many surprises. I got lucky because I have a friend there and he helped us, however no email or warning or pro-active notice from the merchant to let you know that your hotel is not open. Since it was our honeymoon I called and because I know also some Spanish I got help and and the Dominicans treated us like royals, however not in the hotel that this review is for.

It was a ceremony.

Beautiful grounds and beach. It was a piece of paradise.

Nothing. It was perfect.

Everything was wonderful!!! I LOVED THE HOSPITALITY AND THE FRIENDLY ACCOMMODATING CUSTOMER SERVICE. IT WAS THE BEST!!!

That I couldn't stay longer