Please inform The Spires Serviced Apartments Edinburgh of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. This property is located in a residential area, and guests are asked to refrain from excessive noise. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to the coronavirus (COVID-19), this property has reduced reception and service hours. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of GBP 250 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. The following cards are accepted at the property: American Express, Visa and Euro/Mastercard. The Spiers Serviced Apartments UK Ltd. does not accept check payments for accommodations charges. The card holder must be present and will be asked for official photographic identification, e.g. valid passport, driving license or national I.D. card upon arrival. Please note that reception is opened between 08:30 and 19:00 from Monday to Friday and between 10:30 and 19:00 on Saturdays. Reception is not open on Sundays. Arrivals outside of reception hours or on Sunday must be requested by the property in advance. The self-check-in instructions will be sent via email. Please note, guests who book and are under the age of 21 must have written consent from the management at the property prior to their arrival. Bookings will not be guaranteed without this. The Spiers reserves the right to refuse reservations for anyone under the age of 21. When booking 3 rooms or more, different policies and additional supplements may apply.