Wensum Valley Hotel Golf and Country Club

very convenient location for the purpose of my visit

Location

Lighting was poor.No place to hang towels in the bathroom, not even the hand towel.Toilet roll was located behind the toilet so you had to be a contortionist to reach it. The bed was low and on the hard side and the duvet wasn't big enough

Seems a lottery which room you get and the quality ranging from view of the golf course to a window not worth having

The much poorer quality room for the same price as a high quality room - room yesterday had two accessible plug sockets so could only have a combination of tv, fan, phone charging or kettle - not great at all for the price

Good food and service

Wafer thin bedroom walls and terrible wifi

The staff in this hotel were amazing, really friendly and welcoming. The evening food was amazing, but the continental breakfast choice was not great, especially for kids. Cooked breakfast was good and could have been loads better with hash browns. :)

The room was big and tidy but the bathroom had been neglected. The basin taps still had someone else's tooth paste all over it as did the splashbacks, the toilet roll holder was loose and we had a friendly long legged spider in there too.I do need to add, I did not complain or make a fuss and perhaps I should have but for the sake of my child who was tired, I didn't.

The best part of our stay were the staff. They were most friendly and helpful. They all really made a lasting impression on our minds.

Our room was large albeit a bit basic

The room was spacious, the staff were friendly and amenable. The location was excellent. The cooked breakfast was adequate, although there was a larger option for more money. Some of the sporting guests were a little bumptious and loud, perhaps to be expected at a golf hotel.

The table d'hôte menu was a disappointment. Overall, the food was hit and miss, some very good, some a little overpriced. Portion sizes varied, from undersized to generous. Not very consistent.

just basic

the windows got big gaps, even with the window shut, There was this high pitch noise coming through the night unable to sleep,

Breakfast was delicious. Best poached eggs I have EVER had. Service was great. Coming again over Easter and will book evening meal too.

Noisy kids in next room! But can't blame hotel for that!

My stay at Wensum Valley Hotel in March 2025 was enjoyable—the hotel was clean, set in a lovely countryside location, and the staff were welcoming. The facilities were great, with spacious rooms, a relaxing leisure center with an indoor pool, and excellent golf courses, making for a comfortable and pleasant experience.

The location is out of the way from the hustle and bustle of Norwich and the Cell signal was terrible. This was helped with the Wifi provided

Easy to find, plenty of parking, friendly staff, good food, good sized rooms

Really nice grounds and views.Good breakfast

Room was very small. There was only one socket to charge phones ( or two if you unplugged the tv) There was another socket but it was behind the bed so couldn’t use it

Reception staff were helpful and engaged with my children. Pool was pretty much unlimited use.

It's a hotel yet I got NOOOOO sleep!!!!!There was a party at the venue and guests from this party were staying in the adjacent rooms. It was like a university halls of residence. No respect for other guests. Up and down the stairs to the corridor which was next to our room and the door banged each time against the wall, shouting, using bad language etc. Other guests coming out of rooms and swearing at them to be quiet. I stayed at the hotel with my 2 children and luckily they pretty much stayed asleep but I barely got any.Night manager came to rooms once but situation was not dealt with.Spoke to reception the next day and offered a partial refund. I just could not be bothered by this point as I was so tired. I should have asked for a full refund as a hotel is for 'SLEEP'. We stayed for my birthday trip so I was then knackered for the whole day of my birthday which was spoilt!!!

Staff members were smiley and polite, room was clean. Steam room, sauna and swimming pool were fun, the gym was well equipped. We could use the gym and spa after checking out.

Jacuzzi was out of order, room was extremely hot at night even without the heating on and the walls were very thin, we could hear everything from other rooms. TV was the size of a computer screen. English breakfast was very modest.

Large bedroomsLovely locationFriendly helpful staffLots to do thereGood value

Value for money clean and staff friendly

The view was nice and the room was big.

I had a family room that consisted of two adjoining rooms. Unfortunately, only one of the rooms had a small heater, leaving the other room freezing cold. I had to wear my jacket just to stay warm. The room telephone was not working, and there was no lift, so I had to carry my bags up the stairs myself.

Check in,bed, leisure centre, breakfast

The bar and restaurant areas were lovely and the staff were very welcoming

The “double bed” was just 2 single mattresses put together which wasn’t comfortable. The toilet roll was on top of the toilet in the room so as a lady it made things difficult when I forgot to pull some off first. The room was cold during the night because I’m assuming the heating switched itself off but I’m not sure.

They helpfully moved me to ground floor as disabled

Some of hotel ie leisure club dated needs a revamp