4.5 Star Hotel
Iberostar Selection Paraiso Lindo
Carretera Chetumal Puerto Juarez Km 309 Playa Paraiso, Puerto Morelos, Mexico View Map
1/96


About
Located in Playa del Carmen, Iberostar Selection Paraiso Lindo provides a garden. This 5-star resort offers room service. The resort has an outdoor swimming pool and entertainment staff. The units in the resort are equipped with a coffee machine. The private bathroom is fitted with a shower and a hair dryer. At Iberostar Selection Paraiso Lindo the rooms are equipped with air conditioning and a flat-screen TV. A continental breakfast is served each morning at the property. Guests can grab a bite to eat in the on-site restaurant, which specializes in Steakhouse cuisine. Cancún is 30 mi from the accommodations, while Playa del Carmen is 14 mi from the property. Cancún International Airport is 24 mi away.
50 Reviews
- Cleanliness
- 8.8
- Staff
- 7.9
- Location
- 8.8
What Guests Say
- “Grounds are beautiful. Lush vegetation and wildlife everywhere. Beach was perfect. Service was good. Friendly staff. Room was big, clean…”
- “If I could give them a 0 for the staff service I would! They were absolutely rude at the reception! Also a couple of waiters were…”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Free Parking
- Spa
- Fitness Center
- Hot tub/Whirlpool
- Beachfront
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Premium Near Beach Single Use
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Last Room Available Single Use
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Premium Promo Room Single Use
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Premium Near Beach
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4One Bedroom Star Family
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Last Room Available
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4One Bedroom Star Family Single Use
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Junior Suite PURE Wellness Single Use
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Premium Pure Wellness Single Use
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Premium Promo Room
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Junior Suite Near Pool
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Junior Suite Near Pool Single Use
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Junior Suite PURE Wellness
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Premium Tropical View Single Use
- Accessible bath/shower
- Air conditioning
- Alarm clock
- Balcony
1/4Premium Near Pool
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Premium Near Pool Single Use
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Premium Pure Wellness
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Premium Tropical View
- Accessible bath/shower
- Air conditioning
- Alarm clock
- Balcony
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What Guests Loved
Based on 50 reviews
Pros +
- Grounds are beautiful. Lush vegetation and wildlife everywhere. Beach was perfect. Service was good. Friendly staff. Room was big, clean and with an updated bathroom. Food at the Hibachi restaurant was excellent. Buffet had something for everyone.
- If I could give them a 0 for the staff service I would! They were absolutely rude at the reception! Also a couple of waiters were condescending and rude.
- Fantastic amenities and staff
Cons -
- The steakhouse and seafood restaurant were ok. If you're scared of racoons then this is not the hotel for you. Buffet can get hectic so go really early or really late. Rooms are pretty simple. Do not accept the invitation to the club membership breakfast!
- GO ELSEWHERE!!!! The receptionists and managers are rude and disrespectful. I would never go back! We went with a very large group about 100 people.
- The rule at the beach. If you are in one hotel you cannot have a hamburger from another hotel. Their hamburgers were horrible and on top of that you had to walk 500 meters to get a hamburger or hot dog from the other location.They could not take me to my room after i arrived. I walked to it.
Grounds are beautiful. Lush vegetation and wildlife everywhere. Beach was perfect. Service was good. Friendly staff. Room was big, clean and with an updated bathroom. Food at the Hibachi restaurant was excellent. Buffet had something for everyone.
The steakhouse and seafood restaurant were ok. If you're scared of racoons then this is not the hotel for you. Buffet can get hectic so go really early or really late. Rooms are pretty simple. Do not accept the invitation to the club membership breakfast!
If I could give them a 0 for the staff service I would! They were absolutely rude at the reception! Also a couple of waiters were condescending and rude.
GO ELSEWHERE!!!! The receptionists and managers are rude and disrespectful. I would never go back! We went with a very large group about 100 people.
Fantastic amenities and staff
I am disappointed, I paid too much money for this.
The rule at the beach. If you are in one hotel you cannot have a hamburger from another hotel. Their hamburgers were horrible and on top of that you had to walk 500 meters to get a hamburger or hot dog from the other location.They could not take me to my room after i arrived. I walked to it.
Difficulty securing chairs if you don’t reserve them at dawn. Property says you are not allowed to reserve but everyone does.
All inclusive, the activities you can do and going to the beach or the pool, riding to another hotel or to the mall, the gym. The nice and attentive staff. And the different shows you can enjoy at night
It was our second time at the same hotel. We really like it
It's very Kids Friendly, so if you're looking for camp from 9am to 9pm, or special places for the kids this is a good choice.
The bedrooms and beds were too small for families to accommodate. What they call a queen bed is in fact a full bed, and a room for three has only two full beds. The restaurants were quite disappointing; they even listed items on the menu that weren't available. The only acceptable option was the main buffet, and we even got food poisoning, and they didn't help with doctors, even though I was pregnant.They had us for 5 hours the first day, trying to sell us something similar to timeshares. We tried to leave several times, but they wouldn't let us; instead, they requested "just a bit more of your time." We had the feeling of losing our family time.Overall, not the best experience, and will probably not go back or recommend
The layout is good, lots of chairs. The evening entertainment was good. But repeats every week.
Pools were too hot, be feet is the only option for breakfast and it is the same everyday. After a few days you want a change
Our experience was incredible; the hotel is really big and has many fun activities for adults and kids to enjoy. The sargassum on the beach was really bad but it did not make our trip a bad one. The food was okay, maybe we were expecting something tastier.
The sargassum on the beach
Breakfast at the buffet: The breakfast spread at the buffet was a definite highlight, offering good variety and quality to start the day.Daytime Activities (for some): While not entirely my style, the resort did offer a range of daytime activities that might appeal to others.Kids Club: A definite highlight, thanks to the wide range of engaging activities and the enthusiasm of the staff.
Poor Price-Quality Relation: At the premium price, the overall experience simply didn't compare favorably to less expensive alternatives like RIU.Internal Transportation Issues: Getting around the vast resort was a disorganized and highly inefficient process.Frustrating Dining Experience: Restaurant reservations were almost impossible to secure, even though dining rooms were often half-empty.Average Buffet & Disappointing Desserts: While breakfast was good, the overall buffet quality was just average, with desserts being a particular low point.
The food was great lots of options for entertainment but easy to also get peace and quiet, amazing facilities
Sometimes I didn’t know what restaurants were open and felt a bit of confusion about activities but I honestly didn’t care much about that.
The grounds and facilities were beautiful and the rooms were modern and nice. The pools plus water park features were a big hit with the kids. The beach was nice too. We loved the Greek restaurant, Lemon and Spice! We also enjoyed seeing the wildlife that roams the grounds - coatis, peacocks, flamingos.
Every time we spoke with one of the "concierges" for directions, or asking about activities, etc., they only kind of answered our questions and not always entirely accurately, then tried to get us to go to a timeshare presentation, which we found really annoying.
Food excellent, water park great, pools great.
Distance between beach and rooms
The pools and common areas are great, there’s no queuing or waiting for anything. The food is very good, there are plenty of options at all times. There’s a nice shopping court / town centre which together with facilities like the gym and ample streets give you the feeling you are not trapped in a hotel but in a small seaside town.
Our room wasn’t great. It felt dark and damp.
Food was great, Star Camp was great also.
Mosquitoes!
Some nice food.
Mixed staff, some were very nice, others very rude, never really felt people were accommodating to guests, tendency to be nicer and more accommodating to foreigners. We even tested and confirmed it.
Great hotel, very nice pools for kids. Our kids loved the star camp too. Beach was ok, food was good.
What a great property! Truly a paradise.
Dinner restaurants did not impress me. Dinner menus needs to be better, food needs to be better. Breakfast and lunch buffets were decent.
The bufett was excelent
At the other restaurants( under the seas ) the food was serve cold and we saw a little animal like a racoon on top celing where they were making the pizza ?
Location was good, not too far from the airport. Property was large, spacious. The beach was very nice and the water was amazing. All of the pools, that were open, were amazing. .
Communication of events was lacking. Much of the property was under renovation/construction through out the stay. Dining hours were odd and inconsistent from restaurant to restaurant. Even though "all inclusive" the drink options were limited. Upgraded options were available for a fee. Lindo building had no elevators
Amenities & Policies
Amenities
Swimming & Soaking
- Beachfront
- Swimming Pool
- Hot tub/Whirlpool
- Outdoor pool
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Health & Safety
- Health Services
- Daily disinfection
Kid Friendly
- Family Friendly
Business facilities
- Business Center
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
The reservation charge will appear on the credit card statement in the name of: Hotelera Playa Paraíso, S.A. of C.V. For more information about the charge for this reservation, please contact the hotel. The name of the holder of the credit card used to pay must match the name of one of the guests listed on the reservation. The same credit card and government-issued ID must be presented upon check-in. Payments are not accepted at the hotel. Reservations that have not been paid for will be canceled before arrival. If an invoice is requested, it will be issued by Hotelera Playa Paraíso, S.A. de C.V., based in Mexico. An environmental fee of 32.57 MXN per night per room must be paid upon check-in. The type of bed selected is subject to availability at the hotel. The property does not accept reservations of 10 rooms or more. All bookings of 10 or more rooms will be considered a group and are subject to group terms and conditions. Guests are required to show a valid ID and credit card upon check-in at the hotel. All special requests are subject to availability and may incur additional costs. It is essential that the main reservation holder be 18 years or older at the time of check-in at the hotel. Please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. Contact details appear on the booking confirmation. Children policy: From 0 - 2.99 years: Baby From 3 - 12.99 years: Child paying child rate From 13 years old: Adult Rate Child Rates are available in the hotel reservations department.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.
Location
Carretera Chetumal Puerto Juarez Km 309 Playa Paraiso, Puerto Morelos
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