The Mayrock Hotels

Breakfast was good.Location of hotel is very good.Good feel at home factor.Good swimming pool, could be better though.Staff were quite nice and helpful.Quality of food is good.The staff in the hotel had a can-do attitude.

Television service was poor, no control, not a smart television.There was always no life guard at the swimming pool.I wasn’t give the exact room I booked on booking.com.When I complained, I was advised that I will have my room changed the next day; however, it never happened.No sufficient towels.

Good location, quiet surroundings clean physical provisions and responsive staff. Restaurant staff polite and respond to demands promptly. Decor simple ,clean and appealing. Polite staff.I will definitely be staying there again and also will be recommending the hotel to my friends and relatives from the diaspora

Residents not able have individual keys when going out and having to deposit and collect on every occasion.

Friendly staff

Room is missing little essential things like kettle and cups

The location and cleanliness of the hotel and the staffs

They were too slow to respond, there was an issue with the breakfast, most of their meals was tasty but salty. It says it has bath but it only have showers.

The cleanliness and location

They are too slow to respond and food was so salty. The bathroom didn't have bath as indicated on booking. Com which was my main reason of booking the hotel.

I booked for a night and on my way to the hotel I was told that they have different date in there system. How could I have 21st booked and you guys have 22nd? It sounds strange!

Location

Disappointing stay at this hotel which fell short of my expectations. Despite booking a J- Executive Room a week in advance through booking.com, I was informed upon arrival that the room was no longer available due to the previous guest's unexpected extension.I was offered an alternative room, which is differed from my original booking. I found this to be unprofessional, as standard practice would dictate relocating the existing guest to accommodate my confirmed reservation. Furthermore, the hot water facilities in both the room and sitting area were not functioning.To add to my frustration, I suspect I was overcharged compared to the rates listed on booking.com, i hope the hotel will take steps to improve their booking management, communication, and maintenance to prevent similar experiences for future guests.

Bed is nice and firm. Their Nigerian breakfast was really nice and their staff very cordial. I am particular about toilets in spaces that I stay. Theirs was clean and shower pressure was amazing.

I had some leftovers from my birthday party that happened outside the hotel. I wanted to pay for microwave services the next day, however, it's was not allowed as long as the food was not gotten from their restaurant.

Welcoming staff and extremely clean hotel. Breakfast was also great!

TV entertainment should be improved and wifi.

Staff were very helpful. The hotel also gave me a complimentary wine which I appreciated. The water pressure was so good.

The pool was being maintained at the time I was lodged so I couldn’t use it (three days). Also, my booking included breakfast but that was never mentioned during my stay

Question as to how many people could have breakfast - resolved satisfactorily after discussion with the manager

The swimming pool was not available for use

The bed was lovely.

The environment was so clean and welcoming

Open the pool side please

I would love to stay in your hotel when next I am back to Abuja

Everything was fine

Everything

Good

Very good

Very poor

Awesome

Everything was perfect

Exceptional