Atelier Hotel

Size of the room , the facilities

WiFi and general network is very very poor

It’s always great to stay in! It’s neat and clean ! And the food is wonderful !

It took so long for me to check in .. pls improve it and improve the experience of guests !

As a boutique hotel, the place is nicely decorated and the restaurant food is very correct and affordable.

Many things1/ Internet : the signal was poor in my room and connection not stable for a comfortable working session2/ room key : i stayed without key to my room, have to refer to desk everytime3/the invoice : very very questionnable,am still waiting for it after cash payment

I would not stay here again.

Overall check in experience was a nightmare, billing was a complete disaster, the hotel does not accept credit cards and ATMs do not dispense more than the equivalent of 20$. The first day, breakfast was not served because it was raining and the chef had not yet at arrived at work.

The space was nice and the attention to detail in the bathroom was great

The internet didn’t work all through our stay. We got breakfast for 1 and not 2. Even though the booking promised breakfast for 2.

The room was very pretty and bright and hygienic.The food was very yummy.

No visa payment while they said in the booking and the overpriced dishes. If you price it count the taxes in it. Breakfast was about 20 euros that is huge even in Belgium it cost much lesser and you got more.

Clean, quiet, serene

When I was about to checkout, the housekeeper went to ‘check’ the room, only to come back out and say to me that there’s a small face towel in the bathroom missing. I was so confused. I had to open videos I had recorded when I first checked in to show that this small “face towel” was never in the bathroom. Spending money on a hotel room only to be treated like a common criminal is WILD. I wonder if this type of treatment is reserved for only the Nigerian guests, and if they would treat foreign guests like that. I’m so disappointed and disgusted by the treatment I received. It’s like spending your money to be insulted.

Avoid if you are an international business traveler

Hotel does not accept international credit cards Only cash and only 100 usd bills Hotel rooms reek of naftalina4 rooms, a lawn, some unremarkable art pieces Food service is slow Hotel is far from center Taxi bookings are not reliable Not worth it

Great design of the rooms and the garden. Breakfast was quite good, as well. Serene

i made the reservation on booking.com and a minute later i received a call from the hotel, saying that there was a wrong rate applied and that the rate is much higher. i did pay the higher rate, because location was suitable for me on that day and simply could not be bothered with looking for any other hotels in the vicinity

I was not giving a room at all, they sold it to some one at higher price and lied that they had plumbing issue. I went b

The staff at Atelier was exceptionally helpful. Everything from my airport shuttle arrangement to room service has been extremely smooth. They have made my business trip in Abuja a true bliss.

The WiFi in room was not very strong and fluctuating from time to time. I needed to bring my laptop to various positions to get good signal.

the location is good and the bed were comfortable

the toilet seat is shaking and the shower shows some aging

the staff were fantastic, the place was exceptionally clean.

A bit pricey, but worth it.

The rooms were well maintained. The facility was well maintained.They have an art gallery and it's a great place for awesome pictures

At the start, they complained about the rates on booking.com being different from their rate. However, the staff was pleasant about it.

it’s very clean and well maintained, rooms are really new and specious, staff are amazing specially the lady on the reception, she is best.

the food needs to be improved

Breakfast was very good. I took a full English Breakfast .It was really nice.Location is Quiet , Peaceful,Artistic Safe and Unique. Home away from home. You feel safe with your family.

I Like Everything. I love everything. No regrets

The facility is a "home away from home". The very private and relaxing. Their Receptionist I met on arrival, Lovett is an extremely nice staff. Her smiles and courtesy makes you feel like extending your stay.

Security of my room was problematic. I had a rather nasty experience with a cleaner called Lawrence. Lawrence, a cleaner assigned to my Room 2, had violated my privacy, gone into my wardrobe, pulled out my briefcase that was well stowed away from sight, and opened a secret compartment that I keep my documents and valuables and stole US$300 out of the total of $2,408 I had hidden in my bag. It was done so cleverly by Lawrence thinking that I could only discover the theft after I had checked out but I noticed the intrusion early enough on Thursday, 28 April 2022. I immediately reported the incident to the receptionist and later the manager. I was promised investigations and reports back since Lawrence had gone incommunicado at the time of my leaving the hotel. Further follow-ups of my complaints had yielded much positive responses except with a promise that Lawrence will be suspended for a month for disciplinary action.

Only one breakfast included in double booking without indicating it in quote. Breakfast itself was good.

The quote from Booking.com was given in USD/ Naira at official rate, but the hotel charged black market Naira rate upon arrival. This was a nasty surprise as it was about N80,000 more than the quote received!! Will not stay there again.

It's a massive room with great amenities, fantastic bathroom and is beautifully decorated. The staff were warm and hospitable (Tolu is a champ). I received a welcome fruit bowl and mocktail. The rooms adjoin an art gallery so that was extra points for me because I love art. Atelier also has a great restaurant. So, funny eough instead of going out to meet folks a lot of them preferred to come to me - (1) they had either heard of it and wanted to visit. or (2) had been before and were happy to come again. The bedroom had this great bluetooth alarm clock that you can connect your phone to and play your own music - really helped capture the 'at-home' feeling.

The room had a slightly weird smell. The building was been painted the week I was there so that may have been why. Otherwise, not much else to complain about. Oh, one more thing - the room rate is charged in dollars and is not paid using the rate Booking.com but uses local market rate instead. This increased the room cost by about 33% which I wasn't expecting. The bed is also on the smaller side - but zero complaints from me there.

Breakfast was amazing and tasted spot on. We loved the scenery because we had it in the green area. The service was proper.

Well, maybe a gym and more art works in the gallery.