Sankara Hotel & Spa Yakushima

Exceptional hotel. I could write a novel here, but it's one of the best I've ever stayed at. Yakushima is a special place and Sankara is just perfect. Beautiful location, beautiful rooms, amazing spa, but most importantly, they have incredible human beings working there. The entire staff is wonderful, without exception. I can't wait to return.

I can't think of anything I didn't like or anything to improve, it's an excellent hotel. If I had to pick something, the WiFi could be a bit stronger and more consistent in the room.

Staff, comfortable junior suite, spa, dining experiences, laundry machines. All around Great Customer Service.

The stay at Sankara leveled up our trip to Japan significantly. The accommodation was great (not to forget the 24/7 „onsen“ in it), the food was excellent and the service we experienced was the best in my life thanks to a staff who was always keen to understand your needs and wishes and fulfill them im the most sincere way.

Everything. Literally the best hotel I’ve ever stayed at. If there was such a thing as “six stars,” they should have the designation. And I’ve stayed at five star properties. Food was exceptional. Room was huge, spotlessly clean, 100% private, and beautifully appointed. The private bath was eye-popping and wonderful. Beds were perfect. But the best part by far was the service—the level of care, the attention to detail. Rio, Jun, and Tommy were among the many staff we interacted with. Rio was kind, natural, thorough in explaining the facilities. Jun was a whiz with wines and food recommendations. Tommy noticed my left-handedness and made sure my place setting was arranged to accommodate it at every meal. I was blown away. Hidden gems: fabulous e-bikes for rent, free cookies and snacks in the lobby and room, corn ice-tea, and free passes to the beautiful onsen at their sister property, Samana.

Absolutely nothing.

The property is magnificent. We had large comfortable villa, with all needed comport.The service of the hotel staff was Exceptional by all means.

We stay during the golden week - so price was really expensive.

Sankara is a beautiful hotel on an absolutely incredible island. Our room was spacious and filled with various amenities, and the in-room jacuzzi was amazing after a long day of hiking. But the spectacular property and landscape is itself topped by the hotel staff's exceptional service, as the entire Sankara team went out of its way (in various ways) to make our stay special (we were celebrating our engagement). I hope we have the chance to stay at Sankara again, and I highly recommend Sankara for anyone looking for a luxurious home base for their trip to Yakushima or for anyone looking for a beautiful place to celebrate a special occasion.

I travel a lot, but this hotel is possibly my favorite. Everything is exceptional. The beauty of property, staff who go above and beyond, fantastic management, tech savvy rooms, and a near unparalleled island.

good spa，good service，good view

Sankara was like being in a tropical paradise with a staff that anticipated our every need. The property was absolutely beautiful and many of the staff spoke English very well, so communication was no issue. In all our travels we have never been to such an accommodating hotel where the staff took such great care of us and were so warm and friendly. The food was fantastic, and the lobby always had refreshments available for snacking or drinks. They arranged for our hiking gear so we could go see the Sugi trees--which were amazing!

In our cabin, the bathroom was definitely in need of an update but the rest of the room was great and super comfy.

Spent 4 nights here, using it as a base to explore Yakushima. We were really torn between sightseeing and enjoying the facilities. The staff are very attentive and helpful - dealt with a flat tyre on the hire car as we were leaving in less than 10 minutes. The accommodation is spacious and comfortable, the food very good and facilities are excellent. Very happy to use the free guest laundry to wash dirty walking clothes - it does rain a bit on the island.

Nothing - cannot fault this place and would stay again

Beautiful rooms, great food, attentive staff

The rooms were exceptional including all the amenities, 8 different teas was a treat. The natural water bath was excellent. Everything about the facilities (pool, sauna, restaurant, lounge) was top notch but it was the staff that really set the hotel apart, all incredibly helpful and friendly.

It is impossible not to fall in love with the hotel. The hotel is gorgeous, the food is fantastic and the staff is outstanding. Both Ayana and Okas served top notch food.

Everything was amazing

The staff at the Sankara gave exceptional service and high-quality meals. We went on a hike one day, and when we got back, they had drawn a bath, perfectly timed after 6 hours of walking. They accommodated our vegetarian daughter, and the room was impeccable and had everything you would ever need, from razors and power strips to nice speakers, ample storage, excellent lighting, and much more. If you enjoy nature and hiking and are looking for a beautiful resort to relax in, this is the place. The pool is also wonderful.

Staff were amazing

Aircon in the bedroom didn’t work which meant we did not have the best sleep There were a number of unanticipated / hidden costs that we wouldn’t normally associate with a luxury hotel

the location and island was amazing- staff was extremely nice, reactive and helpful.

for the price the sauna and bikes should be included or conplementary.

The staff, the location, the food, the small touches left in the room and as you depart, the orange juice and the spa services. I can’t express enough how delightful it was to stay here.

Absolutely nothing.

Service and food were wonderful. The room was very spacious. I liked that we could rent a car from the Sankara. It was an easy process.

I wish the lounge varied their cookies/snacks. I would have appreciated more Japanese design influence over the Bali design theme.

Great food, incredible support by staff in taking us to places and picking us up. Always interested in meeting our needs

Beautiful hotel surrounded by stunning scenery. They gave the most impeccable service from start to finish. Great amenities and an incredible restaurant! Our stay was perfection!