Ladybird Sapa Hotel

The building is old but it is well maintained. They have toiletries and they change towels everyday. The location is excellent, a few steps away from Sapa Church and Sapa Station; and few minutes away from Sapa Market. The staff are thoughtful and helpful despite the fact that some of them have difficulty expressing themselves in English. They gave my mom a birthday gift even though they didn’t have to (big thanks to Duc). They accommodated my request to reheat a left-over take out food (thanks Ben). Their food is awesome with so many choices (if you order lunch or dinner from their restaurant) and they often give free desserts (happens only when its Duc’s shift schedule).

There isn’t much choice for the breakfast that pertains to vietnamese cuisine (but i do love their pho). It would have been nice if they serve breakfast buffet or have more vietnamese food available for their free breakfast options. Also, they don’t offer vietnamese coffee for breakfast (except when Duc is around).

Best location, very close to Sapa Stone Church and Sapa station. Very helpful staff they help us to book trip to Fansipan, Their food are also delicious.

There is no suitcase table, so we need to range all our clothes in the closet and close our suitcase so we can walk in the room. Other than that, everything is perfect.

Great location right at the city Centre. Close to many restaurants. Breakfast was simple , yet great. Rooms were comfortable. Staff was fantastic , friendly and very helpful

The location of the hotel is ideal, right in the centre of Sa Pa within easy reach of all locations. The hotel was clean and very comfortable. The staff were exceptional- they were keen to help in any way they could from booking tickets, arranging laundry to even giving us water before we set off on our trek. The food was excellent and attracted many visitors who were staying elsewhere. Highly recommend this hotel.

The staff especially Duc is so helpful and polite. It’s really a 5 star customer service experience. Plus the location is close to everything.

Great stay in Sapa. Family owned boutique hotel that truly cared for their customers. I was not feeling well and the staff showed genuine concern and care. The hotel is also in a central location in Sapa, close to food and entertainment. The staff can help you book tickets, tours, and buses. Room was spacious and clean and the beds were comfortable.

An amazing stay at The Ladybird Hotel in Sapa We stayed in a twin double room, which was clean —the staff were incredibly friendly, welcoming, and always happy to help with anything we needed. Their warmth made the whole experience even more special. We would definitely recommend this place to anyone visiting Sapa and would love to come back in the future

The hotel was clean, comfortable and in a good location to walking around and seeing the local sights (lake, sun plaza transportation to Fansipan summit). The entire staff was friendly and welcoming. They coordinated our transportation to our next destination as well as did our laundry at a very reasonable price. Very happy overall.

The view from our room was pretty. It encapsulated the beauty of Sapa. The location is great. It was near a lot of tourist spots. There were a lot of places to explore nearby by foot. The staff were amazing. I loved their chocolate drink for breakfast.

Nothing, honestly. Everything was almost great.

Room was big with a nice view of the city. Staff were very helpful. Good hotel location.

Convenient location, we just needed to hotel for a few hours after our day tour and before catching the overnight train back to Hanoi. Room was clean and we were able to have the breakfast on the morning we checked in before our tour rather than the following morning. They also organised transport to and from Lao Cai train station.

View from the window wasn’t pleasant.

Location was excellent and the room was lovely. Food in the restaurant was good and not at all expensiveStaff were very helpful.

Shower was not operating at 100%Took ages to get hot water but worked eventually.

The stay in Ladybird was amazing. The room was clean, the bed very comfortables, and the wifi strong (support remote working and videocall).The stuff was very polite, kind, and available to respond to the requests. The food of the restaurant was special, and the price was average compared to other locations. In short, highly recommended.

Hôtel is really well located.

One of our rooms had some light issues, so the staff gave us another room. However the second room also showed some problems. It was really humid and smelt like poop.Also We were expecting a buffet for breakfast as shown in the pictures, but we were in low season, so we only had a small menu.We were in Vietnam for 4 weeks, and it was by far our worst hôtel experience (the only bad experience by the way) .The manager was not comprehensive.

The room is large enough for 2 people, which I like, l, enough space to walk around.We were charged an extra 300k Dong for early check-in. It was 5 degrees when we arrived, and the room was freezing cold. The heater is not heating enough to at least warm down our room temp. The toilet is not flushing well. The smells a bit of molds end up sneezing a lot whenever I'm in the room.Breakfast has really poor selections.Although the hotel location is very close to the city centre, walking distance to sun plaza and all other restaurants. Our room view is Sun Plaza.

Great location in the middle of Sapa town. Walking distance to Fansipan Sapa Station. Many foods and Cafe are all within a short walking distance. Room and bed are clean.

Breakfast can be better.

The hotel was in a perfect location. The staff was friendly and the rooms were clean. However, there were a few downsides: a large cockroach in the room, but the staff quickly came to remove it. The mini fridge made a lot of noise even though it wasn’t working, which caused us to throw away our food. Lastly, we had our laundry done at the hotel, which initially went well. The staff told us the rate was 20,000 VND per kg. At checkout, it suddenly became 50,000 VND. After a long discussion, we ended up paying 30,000 VND per kg, but we were not happy about it. Maybe in the future, consider giving receipts so the agreed price is clearly written down.

The staff were really friendly and the location was great! Lovely breakfast and overall just very accomodating. I would stay here again

Brilliant stay. The hotel is in the centre of Sapa. It was very clean and had all the amenities you could need including toothbrush and toothpaste, razors, combs, soap etc. The included breakfast was a very good size portion and good value for money. Would recommend the restaurant too if you don’t know where to eat.

Wonderful hotel with a great location and great food!The team was very nice and good!!