Moc Home Sapa Center

I stayed here in the low season, in January, and was a bit worried about getting cold. But the hotel has everything you need to warm up after long walks. A great hot bath with beautiful views and a heated mattress — absolute comfort.There is also a fully equipped kitchen if you need to cook something, though I didn’t use it because there are so many excellent restaurants around.The views from the windows are absolutely breathtaking.I also really appreciated the washing machines and dryers, which you can use at any time — super convenient for travelers.The check-in process is very easy: you receive a code for a key lockbox, so you can check in at any time without any hassle.

Everything was perfect

Clean hotel with very nice staff. And nice view over the mountains The location is good but…

You must take down a lot of stairs to reach the hotel and climb back the stairs to go downtown.Also you need to take your luggage to your room via stairs cause there is no lift

The views from each room were amazing! They were all clean and tidy and comfortable. Also loved having a washer and access to affordable drinks!

Did not realize that there would be so many steps in the alley to access the property. However it was a great experience being away but still close enough to the center of Sapa.

The staff were very accommodating and helpful. There’s a kitchen with amenities.

It’s challenging to get to the location from the main road.

I like the staffs - very accommodating in helping us. I like also that our room has an overview. But this are the only things i did like.

First, the hotel location is in the center but it needs alot of steep steps and it made us so difficult especially with our luggages. Second, they dont provide coffee and drinking water. Third, u need to take stairs just in case you're room is in 5th floor lol

We really enjoyed how peaceful it was - & the fact that you could do laundry also!

If you have luggage, it’s really hard to get to the location. The steps are quite steep going up and down. However, if you’re wearing a backpack you will be okay

Loved all the little touches of the amenities and the view and even the concept of self accountability for paying. Very attentive staff and a great experience.

A normal looking hotel but very clean, stuff was very friendly and I enjoyed staying in my room. The shower was great, room cosy and with balcony and view. I like art so I liked the big Van Gogh painting above my bed. Good value for money

The bed was quite hard. On the other hand there was a warming blanket, which I really enjoyed since it was cold at night

The hotel is mostly a self-service venue, but everything worked well from checkin to checkout. Room was clean, comfy bed, with heating blankets, something I never saw before in Vietnam, but in winter you may need them. Nice kitchen you can use if you want.Be aware that the hotel is quite far below the street level, you need to bring your luggage down over many stairs and then up again to your room (no elevator) - for me it was not a problem though.

The neighbour has two dogs that bark loudly *all the time*.

Very nice and clean and close the center

Para llegar tienes que bajar por una calle con escaleras.

Amazing hotel! Great services like a nice washing machine. And a good system for checking in/out. Only advice is to yse softer matrasses and give bigger or more pillows! Vietnames beds are very hard in general

The hotel manager is super nice, she allowed us to modify our booking via booking.com twice without any questions. The rooms are tidy and clean, and overall experience was very pleasant.

Place is clean. Big space. I arrived straight from Ha Giang Loop at 2am and checked in no problem with self check in method. Shower downstairs means you can trek on checkout day and clean up before leaving. Close to all the touristy bits in the center. No cars can access so a little fiddly with taxis but this was as expected so not a negative just a note!

For the price point in the area would say a bit high. You pay for the bath which doesn’t fill up fully with hot water before it runs out! Had to boil the kettle in the room to finish.

Lovely views from our room and really easy self check in which was perfect for us as we arrived really late. Lovely communal area had everything you needed. However our room was freezing - could have done with an extra blanket/robes/a heater in the room / anything to keep us warm! Sadly the only reason I booked here was to have a bath for the first time after months of travelling, but there wasn’t enough hot water to run one :(

Excellent place for young traveller/s. The room was clean and the views were stunning. Staffs were friendly and have all the necessities.

Should have more pillows

The hotel was well-kept, clean tidy, nice staff, a lounging room, free bottled water, I didn't use it, but I think laundry was free too, the room was a nice size, double bed, somewhere to keep my clothes, small balcony too.

The hotel was at the bottom of a hill, and down an alley, I'm too old to be doing steps now, but that will only keep my a little bit fitter, apart from that, everything was brilliant.

Everything!Wonderful room with amazing view. They have a lovely kitchen on the roof, well equipped. Very good location. The stuff is amazing.

easy check in process, helpful and responsive staff, excellent location (as long as you don’t mind climbing stairs), great to be able to use washing machine and tumble dryer.

The ‘Deluxe double room with bath‘ was rather cold due to all of the windows (and time of visit). The air conditioning worked as a heater and there was a plug in heater but I personally did not feel comfortable leaving this on all night. The bathroom had no ventilation and smelt of a bad drain- this was cleaned by staff regularly but sadly the issue was not resolved.

Moc Home is in a good location, the steps down to it from the main road were not a problem for us, we enjoyed being off the main road but still close to everything. The room was a good size and very clean, it had good facilities, the hot water didn’t last for ages but was enough for us. The staff were very friendly, they reply instantly on whattsapp if you need anything. The shared kitchen upstairs is also clean and has good facilities.There are some loud dogs but this isn’t the hotels fault, ear plugs worked well to help us to sleep in the morning.We would stay there again ?

Moc Home Sapa is in a great location with nice amenities! The staff was lovely and very accommodating of my scheduling needs. I thought the room was cozy (especially with the heated blanket) and I liked having a balcony!