Amazing Hotel Sapa

The view

Pool open at spécific Hours only...

Good location, very clean, quiet

The staff were very helpful - they were kind to WhatsApp me mid-stay to check that we were happy with everything which was a nice touch. They were also very accommodating to allow us to take some breakfast away in a box for our train journey back to Hanoi. The room was comfortable and location was great.

We stayed in Room 319 and were awoken by the scraping of chairs downstairs during breakfast and was quite surprised at how loud we could hear it 2 floors up. This is the only thing that stopped us scoring our stay a 10.

The view was amazing, location is great

A bit old rooms and facilities The breakfast was very average, mostly local dishes

The location was great . Out of the main traffic and amazing view. Try to book the 6th floor its close to observation desk. They had a good breakfast . I would stay there again for sure.

It was hard to find anything wrong . Here is what i came up with.The bed was 2 dubble beds pushed together.there was that crach in the middle. They had tubs not walk in showers . The inside of the tub was not even with the bathroom floor.

Location! Staff were nice and helpful. Delicious warm ginger tea on arrival. Umbrella in room was useful navigating the wet weather. Many lounges in the lobby and clean “public” bathroom which were useful for early arrival/late departure.

Poor noise insulation. Could hear the plumbing and items being dropped on the floors above. Bed was a bit softer than preferred.

The location was very convenient. Our room was clean and comfortable. The staff service was exceptional. Thanks to Kim, hotel staff who put extra effort on helping us with many things. Will definitely stay again here when we revisit Sapa in the future and will recommend to friends this hotel.

The hotel pool was not kept well. Put some indoor plants to make the place look fresh.

Good and friendly service, Staff can speak English. Great breakfast spread comes with room. Easy access, convenient and good restaurants in town. Walking distance to city centre, Sun Plaza, Ham Rong park, Moana, Cat Cat village and had a great view of the terrace paddy field valley. We can see Fansipan from our room window. Hotel also has a spa and massage in B3 called Lavendar Spa. We did the full body massage and it was good and inexpensive. Must try.

Nil

We loved everything about this hotel. It was beautifully clean, well presented, spacious and the bed was very comfortable. It was my birthday whilst we stayed and they made a special touch of sending a cake and candles to our room with a card. Those little touches when you’re a long way from home make all the difference.

Perfect location. Very clean

The front office staff was busier talking amongst themselves than serving the customer.The restaurant service was impeccable.

It was worthy of a 4-star hotel, even to European standards, I would say. Location, service, rooms, cleanness, everything great ? The facility is also pretty modern, which is nice. You got a very decent bathroom in the rooms, and the breakfast caters to every taste. Also, the best spa I visited in Vietnam is so far.

I give only a 9 and not a 10 because the rooftop pool was a bit disappointing. It looked a little run down, and the bar on the rooftop was pretty lifeless, which is sad given the stunning view. The gym that was advertised was also closed.

Good location and clean. Ms cho was very helpful and pleasant at the stay.

Facilities could have been better for the cold weather.

Clean Room, very “Attentive Staff”, lovely views from the Room & also from our Breakfast Dining area, Omelettes were Delicious. Balcony you could dine with superb views. Lovely Staff member “Bich” helped taking photos, & couldn’t do enough for us including providing us with our favourite Black Tea ! Also Special Thanks to Tiget. Room Cleaning Supervisor that found ties to wrap up our overzealous shopping & helped us to tie up everything to fit into our Bags before checking out ! ?Very Caring Team of Staff ????

Nothing Really Negative to say. All in All we agreed my Friend & I would come back & stay here . We also checked out a couple of other Hotels in town & found them not up to the Standard of Anazing Hotel !!

I arrived the wrong time of year , when the mist lifted you have an amazing view , the room was large , it also had a bath , the aircon soon heated up the room , breakfast was good , I also had a massage which was very good, I would like to return to the hotel in the summer

Very central location. Very kind and helpful staff. They even let us use the pool area a day after we checked out. Recommend.

The breakfast is good, the staff are friendly always happy to assist with smile. Shout out to Bich & Kevin who are equally very nice and accomodating. Kevin was kind enough to help with our tour, electric car and made reco on where to go. Bich, help me out with our dinner, very nice lady. The rooms are spacious, clean bathroom. The hotel massage is great! I love their fresh spring rolls - a must try

very polite staff. clean but small room in the room was bath and beautiful view. Breakfast very enjoyed

I like the location, quite but in the center, .. I like the stuff they were very friendly and help full .. they let to uae the hotel again even my booking is done and checked out

Maybe Improve the swimming pool area

The hotel was situated on the fringe of the city area and was about a 2km walk from the centre of town. The hotel was modern and had great views. We were up graded to a corner room which was larger with nice views. We would not have accepted this if we had of known that the room we were moved to had the shower over a bath tub and not a walk in shower like the room that we originally booked. Internet was a little patchy. Breakfast was OK.

We did not like the shower being situated over the bath tub. I am surprised that a modern classy hotel would place the shower over a bath as this is difficult to enter and not safe.

We stayed here at the Amazing Hotel in Sapa.Good points:The location is good - not too loud.A tasty welcome tea and hot towel was given to us at the check-inThe room was big with a good bathroom

Weak points:The room itself was not so clean as I would expectOne of the cups in the room hat some disgusting ? stains in it (pic)Also for example the lights have not been cleaned for many month - according to the look of itThe bathroom had also some mold at the shower curtainThe pool area looked also very bleak and the water had many dead insects in it when we wanted to take a little swim - so we did not even dip a toe in itAnd one really extrem point, the hot water is extrem hot.. it can scald you if you don’t be aware of it