Vista Sapa Hotel

We booked two rooms with Sapa Vista over the holidays last Dec 2025; 1 triple room and 1 double room with mountain view. While we weren't able to enjoy the views cus of the fog (2 degrees), the rooms were spacious enough as well as the toilet and bath. The family managing the hotel was very kind and accommodating especially Mr. Loan, Mr. Quyet, and most noteworthy, Mrs. Toan.We had no hassle arranging everything in Sapa, from the transfer from Hanoi to Sapa, getting tickets for whole Fansipan itinerary, and even going to Catcat Village. All the logistics were well taken care of, making our family holiday less hassle. Just let them know what you need and they'll do the rest for a reasonable cost. Among all the locals we've encountered during our 2 week stay in Vietnam, they were the kindest-- all smiles and all help.Their cafe (Mūa Cafe) was very cozy, too. Good coffee! Will strongly recommend to friends and family!

Breakfast buffet spread could be better, but not a detering factor.

The staff were very helpful and professional. They helped me with the process of getting my trip to Fansipan without the hassle of standing in line to buy the ticket . Excellent breakfast.

Not much to say.

Great views and near Cat Cat Village.

Breakfast can be better. The refrigerator and the air conditioner in the room is not working great.

Rooms were comfortable. Breakfast was diverse. Hotel is clean. Good value for money. Unfortunately we could not see anything of the beautiful view due to the weather.

Large clean room, exceptional view, good breakfast, happy friendly helpful staff

The hotel is situated in an area with beautiful unobstructed views of the mountains and valley. The breakfast was abundant with varied options. The staff was very helpful during our stay. The hotel's location is central to many of the sites, and it's close enough to the downtown area (10-12 minute walk, or 5 minute car/motorbike ride) but not right in the middle of the chaotic downtown area so you don't have to worry much about heavy traffic or noise.

A minor downside is that the balcony was slightly narrower than expected, so sitting outside on the balcony could be difficult.

All the staff was wonderful, Trang (the lead receptionist) was fantastic at providing me helpful hints at where to go regarding time and weather. he also rented me a scooter, a new scooter that I was Very Pleased with as well!!Understand that the fridge in the room is Not cold (at least not in my room) but they will store any refrigerated item that you have in their fridge, including a Big bag of Ice that wouldn't have fit in the fridge anyways:)By the way, their Breakfast was extremely satisfying, I think it had over 20 items on it including an omelette section with all of the fixens, a Crepe station and Pho - It was Wonderful!!!:)

The hotel was perfect and has a great view of the mountain. Its soo great waking up in the morning with that view :)The place is downhill, and walking distance to Moana Place. Town is walkable as well but be prepared to walk uphill

They have the same breakfast everyday, but its okay. they have variety of food :)

We love it and so spacioius.food was amazing . The staff are good especially the reception lady miss twan .probobly we will book again.

Nothing .

We had a magnificent stay at one of the most welcoming hotels where guests can feel comfortable, happy, and treated like a friend in a professional manner.The breakfast was a delight, offering delicious food served by a very attentive team. They anticipated our needs, even without us having to ask. The team was taking our baby to play with it and to let us have breakfast peacefully.The hotel rooms were cozy, looking at a magical view at the mountains and Fansipan, and equipped with satisfying equipment, featuring renovated furniture in excellent condition and maintained to a high standard of cleanliness.Overall, our experience was truly magnificent. Looking forward to our next stay at Sapa Vista Hotel!"

Everything was Very good

The hotel is clean and very near the downtown area. Staff provided kind and polite service.

Nice view

Even though the advertised check-in time is 12:00, one of our rooms wasn't ready and we had to wait until 13:00.We had booked mountain view rooms, which feature a nice glass front overlooking the mountains. However, the glass is so thin that you can hear every noise from outside. The rooms are also poorly insulated against noise. If you have loud neighbors, you will hear every word of their conversations.We asked the staff for help booking a bus to Bac Ha. They quoted us 200,000 VND per person, but a nearby coffee shop arranged it for just 150,000 VND per person. Considering we were already paying 1 million VND per night per room, it felt unfair for the hotel to try to overcharge us like that.The final straw came at checkout. We wanted to pay by card and were informed there would be a 3% surcharge, which was fine. However, their POS machine was malfunctioning. After trying multiple cards, they finally admitted the issue was on their side. This caused a lot of unnecessary stress, as we were short on time and had to rush to find an ATM.After three weeks of traveling in Vietnam, this was unfortunately our worst hotel experience. There are so many other options available, so do yourself a favor and stay somewhere else

The breakfast was good when it was buffet and not enough when it was option choice. The staff were extremely polite and helpful! They allowed us to leave our luggage and did what we asked them to. Thank you guys ?? Great view to the mountains is the best reason to choose this hotel!!! Great large windows!

The price is a bit high for Vietnam but maybe ok for Sapa. The room is a bit worn out.

The hotel rooms were so spacious, clean, and a lovely hot shower at any time in the day was a huge bonus. They give little extras like toothbrushes and combs and free water which really adds a welcoming feeling. Breakfast is plentiful but not really any options for vegans, and the breakfast staff didn’t understand too much when we asked about it.

When I booked it I was a little bit concerned because of the reviews, but it must have improved. The staff were very friendly and helpful, the place has an amazing view to the mountains, spacious and comfortable rooms. The breakfast buffet was great.

The room was big with a nice view of the mountain.

The room was not clean, bedsheets were not clean at all, seemed that used before and not changed for our stay. There was bad smell in the room that I could barely sleep during the whole night. Breakfast was not good at all, they only have Vietnamese options.

Spectacular view from the balcony. The 3 front desk ladies are very helpful and efficient. They arranged for local attractions tickets and my travel to the next destination. Pleasant stay.

Very friendly & helpful staff. Big soft bed and the view (room with mountainview) was wonderful: seeing the sun rise over the clouds. Quiet hotel (one exception) at the edge of town, everything within walking distance.

Sunday night there was loud music from a neighboring hotel from 20:00 till 22:00. Not so bad once you know it will end

receptionists, staff, and masseuse were very very friendly - cheapest 90 min massage here compared to all of sapa (300k vnd), and so amazing!!! buffet breakfast had good variety of both western and asian fruits/carbs/veggies. if you check out early they’ll also store ur luggage for free. they also negotiate for grab taxis cheaper if ur going somewhere far, eg the glass bridge. but location is super close to everything - highly recommend the funny pub & resto 1 minute walk away from hotel, there’s 3 super cute mountain dogs!!!!room was clean but theres a huge window into the bathroom - there’s blinds but they’re a little hard to work with, would be fine for couples but keep that in mind if you’re going with friends.

i liked everything! however we booked our specific room (corner with floor to ceiling windows) for the view but it was foggy the entire time that we went. so defs keep the weather in mind when booking the mountain view room!

The location was great, quiet close to city centre. The staff were very friendly and helpful.