RedDoorz Plus at The Ridge Tagaytay

I don’t like anything except the price, but really bad location, dirty showers, need deep clean! Staff are good but the property specifically the room, so noisy and really dirty!

I don’t like everything, except the staff

It is very safe and convenient

Needs renovation for some aspect like doors, ceiling and other furniture.

nothing to like at this hotel.

everything. photos are way different than the actual room. outdated, dirty and creepy. the shower has no pressure at all, it is more like a lawn sprinkler. the entire room feels dirty.

Location

Room was noisy. I can hear the noise from the cars and scooters on the window. Room’s floor is greasy and doesn’t feel clean. Although the room has a strong smell of cleaning chemicals, it is so gross. Same with the toilet and shower room. Lights are busted. One of the pillow in our bed was so icky. It has molds in it already. ?? We were meant to stay for 2 nights but my husband decided to leave the morning after the 1st night. It was that bad. You get what you pay for.

Location is along the highway but near the intersection making it quite a challenge for access. There was staff available in the reception 24/7. They accommodated me as an early check-in with 15mins to spare before 2pm. Working water heating for bathing.

For RedDoorz standards, this by far has been the most dreadful stay I have encountered. I had to check out a day early.Initially, upon check-in, I asked if I could upgrade my room to one that includes a balcony. They said, since I already paid for my 3D/2N stay online, they can't do anything about it, even if I could pay the excess upfront.I was shown to my room, the guy opened the door for me, gave me the key and left.Checking the room out including my private bathroom, the light in the shower area was not working. I come up to the reception to tell them about it and they changed it immediately. I stepped out for the afternoon and did not come back until 8pm.When I came back into the room, a big cockroach went in with me. I tried to dial the reception for assistance but the landline was not working. So I come up to the reception, tell them calmly about the roach situation, and they just stared at me as if questioning why am I indifferent to the situation. I had to explain that I'm not scared of the cockroach, but I don't want to be sleeping in a room where I know its creeping around. I asked if they have bug spray so they can use it to eliminate, not just the cockroach, but also other insects that may or may not be creeping about in the room. The guy in the reception went looking for bug spray and assisted me to my room, lo and behold, the cockroach was nowhere to be seen. Still I asked the guy to spray around to eliminate other insects. (later on, tiny cockroaches came out from their hiding place and I eliminated them myself.)I asked him about the landline, he said its working. I tried it in front of him and said that there is no dial tone and insisted that he try it. and he did. he said that's how it works. (at this point, I just gave up.)No instructions to use the landline, TV, or evacuation plan in case of emergencies.My room had an air conditioning unit that used makeshift knobs as if they were metal handles from old fixtures.

I like the location. The rates are reasonable.

I like our stay in the place its just that in the rooms there is no wifi. The wifi connection is only available in the upper level.

The view from the hotel is quite beautiful

The room is very old and dated, the air-conditioning unit is very old and just blow air, the matress was much larger than the bed and can lead to falling, lots of dust

The area is very accessible to public transportation and the view on the roof deck is really amazing.

My room has 3 locked doors connected to other rooms. This just freaks me out.

Simple room.

Old tv no available channels. They forgot to polish the room with towels and slippers. Shampoo and liquid soap is not enough for two. Not the what I expect with red doorz reservation.

The location is very easy to access.Room was a bit spacious.bathroom has a heater.the linen is clean.The wi-fi is within reach of my room and its speed was ok.the balcony is alright with a small view of Taal.

I was double charged despite telling the receptionist that I paid with my card the night before my check-in, but she insisted that I should pay in cash at the property. I want a refund for that.You can be heard from outside of your room.no parking for those who will bring their own car.

Location is near the market, transport terminal and over-looking Taal bay. There's nearby restaurants and Museo Orlina. You can walk going to Olivarez Plaza and few minute drives to Magallanes Drive.

Staffs can't handle guest complaint properly. Place is very boring, undecorated and looks like a haunted hotel. Unlively place. Common areas and room aisles are dim.

The staff were very accomodating.

the parking. there was ni sgnage as to where the parking was. The rom wasnt that clean, even the bedsheets and pillow cases. the towels smell like it was previously used.

easy access to evrything

open doors and gates in the back without security kind of no security at all

its okay but not satisfied not worth the price

expectation vs realtyno rug, no toiletries, and the flat screen tv like duh it a old version

The internet was really good. We were able to work. The place was clean. We had a great rest.It is also overlooking good view of taal volcano

Customers need to pick up the food delivery at the lobby. The receptionist didn't offer to get the food for us and deliver it to our room

Disappointing

A lot of rats and ants. We’re not so like it….

The location.

The traffic of Tagaytay

View

Management

Nothing. Dirty

Dirty and damp

Firstly the location is whatI like most .

The communicarion lines ( wifi and phone signal ) should be improved.