RedDoorz at Tagaytay Road

nothing special

Rude staff - Jonathanu cant sleep too noisy from the road room not clean

No information about the availability of the parking space. We requested for 3 people in one room. In the end, we decided not to stay. The receptionist is blaming BOOKING.COM for not handling the request properly

It's in Tagaytay.

Address is different from the information. It is also not what it is shown in the photos.Property did not know about my booking.Ended up looking for another place to stay.

location

cr is really icky. I needed to clean it up myself by buying cleaning materials. the back balcony has a standing water and is full of mosquitoes.

Nothing I liked.

The room was so small. Lots of mosquito. There’s a back door that doesn’t look safe. Door knob was rusty. After I saw the room I just left and looked for another place. Told the staff about it and never gave me any refund

The staff are accommodating. The place is near the highway. Rooms are spacious.

The facilities like bed, CR, and doors needs improvement. Needs to improve security so that guests would feel secure.

Not happy with our stay

Poor customer service. The property said that they are only accepting cash basis payment but they still charged my credit card.

Quiet

Proximity from the tourist spots, on-going constructions, TV not working, furniture and appliances full of dust, swarm of black ants in the restroom.

The aircon was noiseless.Comfortable beds.Provided toiletries.Affordable cost.

We weren't able to locate it easily. No signage outside and too dark.Staff was not in the mood when we arrived. Yes, I know we were late for our check-in but he's not supposed to look grumpy accommodating us.The CR doorknob is broken. Toilet flush needs to be manually manipulated. Room door and lock needs to be fixed.

Accessible to transportation.

Noise can be heard from vehicles on the roadside, especially during wee hours at night.Renovation/Construction is on going during our stay (noise from construction and dusts are present).Dark entrance at night/ hotel is not visible at night.Flat screen TV is not available for viewing local channels.

Only the staff

The location,the bed,all tgings inside the is good its all old

Service and sheets

TV and doors

Bad

Room many ants not cleab

The location was nice, it was located along the highway but there was no big sign of reddoorz especially at night time. They have different signage which give us the wrong notion. The name of the hotel wa Citavivere suites and not a small tarpulin as Reddoorz. They should fix their exact location online, we got lost because of it.

The CR door was broken and they just po a curtain in replacement for the door. It's unpleasant for me using a family room. Two thumbs down for me.

Bad

The room has no TV. The personnel is so rude and didn't know the right way to accommodate guests. The room is un tidy. WiFi is not working. This is so much to describe for a big disappointment. I will never recommend this hotel and promise not to take such promo if in return we will be the one to suffer.WORST CHECK IN EVER!

Clean room.

Slow internet. First night is good but the second night gets creepy. My boyfriend had nightmares on the last day of our stay. He says he saw a man on the 3rd flr room asking for help. It was 2am.

Cheap price and clean

The receptionist give us two studio room while i pay for 1 studio and 1family room.. although thats a mistake by redoors to mistakenly send a wrong data, the receptionost insist that he cannot do anything although i see to him my booking confirmation.. and also he didnt bother to help us resolve and call redoors until i get angry

The balcony at the back (for smokers), clean floors, AC units worked, three sockets available, free basic toiletries, free parking--it was good value for money overall. I just wish that we had been able to use our PWD discount.

The lock of the main door in one of the rooms and the lock of the bathroom door in one of the other rooms were broken. The water heater was difficult to figure out--maybe instructions could be added for the convenience of customers. The towels smelled funny.

There was no restaurant in the premises. No one to serve coffee or midnight snack.

There should be a restaurant available for ordering coffee or midnight snack.

Good water supply. Hot and cold is working. Good airconditioning system.

Tv is not working. No signal. No soap/ shampoo rack. There used to be a rack as there are some parts still on the wall. Not fixed/ replaced anymore. Some pin lights are busted. Lacks parking space.